Hello,

I recently lost a hard drive on a machine that I built from scratch. I did
not have a backup of the drive and I have also lost the Certificate of
Authenticity Key sticker.

I have read posts elsewhere which say that should be able to contact
microsoft to obtain a replacement. Can someone provide help on the right
support# to call in North America ?

Thanks,

Ron

This link should help:
http://support.microsoft.com/oas/def...19&gprid=37013

Wiley

--
Wiley
Credo: Let people think you're a fool, rather than open mouth and remove all
doubt!



"R Anthony" <R Anthony@discussions.microsoft.com> wrote in message
news:222A4C76-274F-4498-B49B-8B2F58105C03@microsoft.com...
> Hello,
>
> I recently lost a hard drive on a machine that I built from scratch. I did
> not have a backup of the drive and I have also lost the Certificate of
> Authenticity Key sticker.
>
> I have read posts elsewhere which say that should be able to contact
> microsoft to obtain a replacement. Can someone provide help on the right
> support# to call in North America ?
>
> Thanks,
>
> Ron

Ron;
If windows XP is retail, contact Microsoft:
http://support.microsoft.com/?kbid=326246

If windows XP is OEM, contact the seller, Microsoft may not be able to help
with OEM.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"R Anthony" <R Anthony@discussions.microsoft.com> wrote in message
news:222A4C76-274F-4498-B49B-8B2F58105C03@microsoft.com...
> Hello,
>
> I recently lost a hard drive on a machine that I built from scratch. I did
> not have a backup of the drive and I have also lost the Certificate of
> Authenticity Key sticker.
>
> I have read posts elsewhere which say that should be able to contact
> microsoft to obtain a replacement. Can someone provide help on the right
> support# to call in North America ?
>
> Thanks,
>
> Ron