http://tinyurl.com/6jlnk

The link above goes to the HP laptop update page. Scroll down to find the
Operating System - Enhancements and QFEs . I am confused. There are several
for SP2. Do I need to download all of them and install them?


"Sentinel" <Sentinel@invalid.aol.com> wrote in message
news:e$LpP3nBGHA.312@TK2MSFTNGP09.phx.gbl...
>I installed XP Pro sp2 that I just bought from Newegg.com. Every now and
> again the All Programs menu from the Start button gets blacked out like
> someone went over it with a black marker. At the same time, the Quick
> Launch
> toolbar disappears. I have to reboot to get things back like they were.
>
> Before anyone says this is not sp2, I also have the XP Home version that
> came with my laptop. It does the same thing.
>
> I never had a problem with SP1 doing this. I have now gone back to sp1 on
> my
> desktop to test it, and I still do not have this problem with sp1.
>
> Any suggestions?
>
>

There was a bios update, but the difference between the new one and old one
was only 2 months. I just flashed the bios to make sure. I also got one of
the several xp sp2 enhancement downloads for SP2 from the HP support
website. Let's see what that does. I'll be back in touch in a few days.



"Rock" <rock@mail.nospam.net> wrote in message
news:%23xpFPipBGHA.424@TK2MSFTNGP10.phx.gbl...
> Sentinel wrote:
>
>> The laptop is an HP Pavillion ZD8000--the expensive one. I paid $1,500
>> for
>> it. I have downloaded everything from their website under Support for my
>> laptop and plan to reformat and use the Restore disk that came with the
>> laptop. Or instead of the Restore cd, I could use my legitimate copy of
>> XP
>> Home version. But it is an upgrade and I have had to go through
>> activation
>> on the phone, so I worry about doing that again.
>>
>> Before I download anything new from the MS website, I will play with the
>> laptop for a while after I reformat to see what happens.
>>
>> I am also going to try to do the Event Viewer thing another poster
>> suggested
>> before I reformat.
>>
>> Thank you.
>
> I believe HP, depending on the model, has some SP2 required patches,
> available for downloading from their site for laptops.
>
> --
> Rock
> MS MVP Windows - Shell/User
>

Sentinel wrote:

> http://tinyurl.com/6jlnk
>
> The link above goes to the HP laptop update page. Scroll down to find the
> Operating System - Enhancements and QFEs . I am confused. There are several
> for SP2. Do I need to download all of them and install them?

I don't know, I haven't updated any HPs. There are a few people in here
who do, Malke is one that comes to mind. She might see this and hop in.
If unsure chat with a tech support person.

--
Rock
MS MVP Windows - Shell/User

Sentinel wrote:

> There was a bios update, but the difference between the new one and old one
> was only 2 months. I just flashed the bios to make sure. I also got one of
> the several xp sp2 enhancement downloads for SP2 from the HP support
> website. Let's see what that does. I'll be back in touch in a few days.

Ok, good luck.

--
Rock
MS MVP Windows - Shell/User

I got the chat at HP online. He told me which one to get. It sure was
confusing. There was about 20 of them and they were all dated 04-05.
Couldn't tell if they were cumulative of not. But I am confident I got the
right sp2 patch--although HP does not call it a patch.

"Rock" <rock@mail.nospam.net> wrote in message
news:eKdHzdqBGHA.344@TK2MSFTNGP11.phx.gbl...
> Sentinel wrote:
>
>> http://tinyurl.com/6jlnk
>>
>> The link above goes to the HP laptop update page. Scroll down to find the
>> Operating System - Enhancements and QFEs . I am confused. There are
>> several for SP2. Do I need to download all of them and install them?
>
> I don't know, I haven't updated any HPs. There are a few people in here
> who do, Malke is one that comes to mind. She might see this and hop in.
> If unsure chat with a tech support person.
>
> --
> Rock
> MS MVP Windows - Shell/User
>

Sentinel wrote:

> I got the chat at HP online. He told me which one to get. It sure was
> confusing. There was about 20 of them and they were all dated 04-05.
> Couldn't tell if they were cumulative of not. But I am confident I got the
> right sp2 patch--although HP does not call it a patch.

Ok, good luck and post back with the results.

--
Rock
MS MVP Windows - Shell/User

Check this out. Here is a screen shot of what is happening to me:

http://tinypic.com/j0cy2t.jpg

The All Programs menu will not open either. I have to reboot to get the
blacked out part to go away and to get the menu to work right again. I have
all the patches from the HP site and have run windows update. There are no
errors or warnings in the Event Viewer on the day this happened, and the
errors that were in there from a few days before were all related to the
DHCP.

The problem does seem to be related to my wireless network. I notice that
when I disable the wireless network in the systray that this problem occurs.
But it could have been a coincidence, and I have noticed this only twice.


"Sentinel" <Sentinel@invalid.aol.com> wrote in message
news:e$LpP3nBGHA.312@TK2MSFTNGP09.phx.gbl...
>I installed XP Pro sp2 that I just bought from Newegg.com. Every now and
> again the All Programs menu from the Start button gets blacked out like
> someone went over it with a black marker. At the same time, the Quick
> Launch
> toolbar disappears. I have to reboot to get things back like they were.
>
> Before anyone says this is not sp2, I also have the XP Home version that
> came with my laptop. It does the same thing.
>
> I never had a problem with SP1 doing this. I have now gone back to sp1 on
> my
> desktop to test it, and I still do not have this problem with sp1.
>
> Any suggestions?
>
>

Sentinel wrote:

> Check this out. Here is a screen shot of what is happening to me:
>
> http://tinypic.com/j0cy2t.jpg
>
> The All Programs menu will not open either. I have to reboot to get the
> blacked out part to go away and to get the menu to work right again. I have
> all the patches from the HP site and have run windows update. There are no
> errors or warnings in the Event Viewer on the day this happened, and the
> errors that were in there from a few days before were all related to the
> DHCP.
>
> The problem does seem to be related to my wireless network. I notice that
> when I disable the wireless network in the systray that this problem occurs.
> But it could have been a coincidence, and I have noticed this only twice.

Disconnect all peripherals and the wireless network. Run it as bare as
possible to see what happens.

--
Rock
MS MVP Windows - Shell/User

On Fri, 23 Dec 2005 13:05:27 -0600, "Sentinel"

>Check this out. Here is a screen shot of what is happening to me:

>http://tinypic.com/j0cy2t.jpg

>The All Programs menu will not open either. I have to reboot

Reboot, or shutdown? Do NOT tolerate anything that forces reboot!

Suggest try this...

1) Navigate to "AllUsers\Start Menu\Programs" in Explorer, OK?

2) Navigate to user profile "Start Menu\Programs" in Explorer, OK?

3) If Yes and Yes, navigate to Control Panel and do this...
- Taskbar and Start Menu icon
- Start Menu tab
- select Classic, OK

This may avoid the whole mess, and you lose nothing useful - the new
Start Menu UI is there for those who can't maintain the normal Start
Menu and end up with it too cluttered to use, because dumb-ass apps
add thier entries on a per-vendor basis, etc.



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