New Dell 4700 desktop. Every thing seems to work fine except Pin Ball. Click
on Pin Ball in All Programs/Games/Pin Ball, and it will "Flash" for a split
second like it was going to open, but then goes back to Desk Top. All of the
other games work fine. No error messages. Have tried creating short cut and
opening from there, but still same result. I actually loaded XP from the CD
that came w/ computer on to another computer I have, and Pin Ball will Open
on it. Thanks for any help!

Hi Gregory,

I'm going to assume that the other games you refer to are the games which
are included with Windows, and that you're not refering to DX based games.

I believe this issue can be resolved by undating your video card drivers.
You can upgrade your drivers in one of two ways:

A. Visit the Windows Update site, or

B. Here are the steps I recommend you use to update your driver:

1. To identify the make and model of your card, right click your
Desktop, choose Properties / Settings / Advanced / Adapter.

2. Download the latest video driver for your card online, using
http://mvps.org/nibblesnbits/Video.html#drivers
to find the website to download from. I also have advanced
video driver and direct X troubleshooting steps on that page.

3. Save the .exe driver (or extract the zip file) to a folder
in My Documents named after the driver version number.

4. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.

5. Click Start / (settings) Control Panel / System / Hardware
Device Manager / expand +Display Adapters / right click on
the adapter, pick "Uninstall", and click No if asked to reboot.

6. Use Control Panel / Add-Remove programs to uninstall the
previous driver (exe)software which may have been installed.

7. Restart the computer in Safe Mode by pressing the F8 key
about once every second as it's rebooting to pick Safe Mode.

8. If the driver is NOT a (.exe)program file, GO TO step 11.

9. When Windows prompts you to install the video adapter, click
"Cancel" and Double click the driver program to begin installation.
* Even if not prompted, doubleclick the driver and install it.

10. After you reboot, go to Control Panel / Display / Settings and
choose 32 bit Color Quality, and 800x600 or higher Resolution.
That's it! Scroll down to the Troubleshooter if you have problems.

11. When Windows prompts you to install the video adapter, click
"Install from a list or specific location", click the "Browse" button,
browse to the My documents folder where you saved the driver,
and finally click on one of the driver files to begin installation.

** If you are not prompted, or if the driver was updated automatically:
Click Start / (settings) Control Panel / System / Hardware Device Manager
expand +Display Adapters / right click on the adapter, pick "Update Driver"
to start the Update Wizard, choose the "Install from a list..." option:
Browse to My Documents\ folder with the driver in it
Click OK and click Next to begin the update.

12. After you reboot, go to Control Panel / Display / Settings and
choose 32 bit Color Quality, and 800x600 or higher Resolution.
That's it! Try the advice in the Troubleshooter if you have problems.

TROUBLESHOOTING:

Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
If any of the Display options are Disabled and you cannot Enable them,
your most likely solution would be to update your Chipset Drivers as per
my website: http://mvps.org/nibblesnbits/Video.html#v11

Your program might not support dual monitors, or "dual head" video cards
You can disable the extra video output in your display properties control
panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.

Along with your Video card, Sound Cards, Motherboard Chipsets,
and Video Monitors may also require updated drivers. Even your
motherboard's BIOS may need to be updated for compatibility with
your Video card. These steps are listed at: http://NibblesNbitsVideo.tk

Perhaps the old Video drivers did not completely uninstall. If that's the
case, use these utility to completely uninstall the drivers and go to step
7:
nvidia: http://content.guru3d.com/index.php?...atorrip&menu=0
or for all cards including nvidia use: http://www.driverheaven.net/cleaner/

The latest video drivers sometime don't work with a particular game.
(Check the Video suggestions in the readme.txt file in your game folder/CD)
If there's no suggestions, try an older (WHQL) driver, and/or if you still
experience problems try a Beta driver, or even an Omega driver instead:

BETA Drivers: http://download.guru3d.com/
OMEGA Drivers: http://www.omegacorner.com/

There you have it, if you have any questions feel free to post them! :-)

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call /
Contact
MS Support at: http://support.microsoft.com/default...d=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
__________________________________________________ _______

Gregory Wrote:
=================
| New Dell 4700 desktop. Every thing seems to work fine except Pin Ball. Click
| on Pin Ball in All Programs/Games/Pin Ball, and it will "Flash" for a split
| second like it was going to open, but then goes back to Desk Top. All of the
| other games work fine. No error messages. Have tried creating short cut and
| opening from there, but still same result. I actually loaded XP from the CD
| that came w/ computer on to another computer I have, and Pin Ball will Open
| on it. Thanks for any help!

Thanks for the reply, but it did not solve the problem. I have successfully
installed the newest update available, from dell, as the same one from
Microsoft would not install. Pin Ball Z still will not start. Just a split
second flash of it and then back to Desk Top. All the other games do work,
they are all the games that come with XP, it was all preloaded on the
computer, but Pin Ball doesn't work and it would be the one my kids want the
most. Any further assistance would be appreciated. Specs:
Dell Deminsion 4700
Xp Home SP2
pentium 4 3.2 w/ hyper threading
Intel [R] 82915G/GV/910GL Express Chipset Family

Color is set at 32 bit true
Resolution is at 1024 X 768

I have tried several different resolution settings.
It is really wierd that it works on my old Optiplex!

Thanks!

"Jimmy S." wrote:

> Hi Gregory,
>
> I'm going to assume that the other games you refer to are the games which
> are included with Windows, and that you're not refering to DX based games.
>
> I believe this issue can be resolved by undating your video card drivers.
> You can upgrade your drivers in one of two ways:
>
> A. Visit the Windows Update site, or
>
> B. Here are the steps I recommend you use to update your driver:
>
> 1. To identify the make and model of your card, right click your
> Desktop, choose Properties / Settings / Advanced / Adapter.
>
> 2. Download the latest video driver for your card online, using
> http://mvps.org/nibblesnbits/Video.html#drivers
> to find the website to download from. I also have advanced
> video driver and direct X troubleshooting steps on that page.
>
> 3. Save the .exe driver (or extract the zip file) to a folder
> in My Documents named after the driver version number.
>
> 4. Restart the computer in Safe Mode by pressing the F8 key
> about once every second as it's rebooting to pick Safe Mode.
>
> 5. Click Start / (settings) Control Panel / System / Hardware
> Device Manager / expand +Display Adapters / right click on
> the adapter, pick "Uninstall", and click No if asked to reboot.
>
> 6. Use Control Panel / Add-Remove programs to uninstall the
> previous driver (exe)software which may have been installed.
>
> 7. Restart the computer in Safe Mode by pressing the F8 key
> about once every second as it's rebooting to pick Safe Mode.
>
> 8. If the driver is NOT a (.exe)program file, GO TO step 11.
>
> 9. When Windows prompts you to install the video adapter, click
> "Cancel" and Double click the driver program to begin installation.
> * Even if not prompted, doubleclick the driver and install it.
>
> 10. After you reboot, go to Control Panel / Display / Settings and
> choose 32 bit Color Quality, and 800x600 or higher Resolution.
> That's it! Scroll down to the Troubleshooter if you have problems.
>
> 11. When Windows prompts you to install the video adapter, click
> "Install from a list or specific location", click the "Browse" button,
> browse to the My documents folder where you saved the driver,
> and finally click on one of the driver files to begin installation.
>
> ** If you are not prompted, or if the driver was updated automatically:
> Click Start / (settings) Control Panel / System / Hardware Device Manager
> expand +Display Adapters / right click on the adapter, pick "Update Driver"
> to start the Update Wizard, choose the "Install from a list..." option:
> Browse to My Documents\ folder with the driver in it
> Click OK and click Next to begin the update.
>
> 12. After you reboot, go to Control Panel / Display / Settings and
> choose 32 bit Color Quality, and 800x600 or higher Resolution.
> That's it! Try the advice in the Troubleshooter if you have problems.
>
> TROUBLESHOOTING:
>
> Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
> Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
> If any of the Display options are Disabled and you cannot Enable them,
> your most likely solution would be to update your Chipset Drivers as per
> my website: http://mvps.org/nibblesnbits/Video.html#v11
>
> Your program might not support dual monitors, or "dual head" video cards
> You can disable the extra video output in your display properties control
> panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.
>
> Along with your Video card, Sound Cards, Motherboard Chipsets,
> and Video Monitors may also require updated drivers. Even your
> motherboard's BIOS may need to be updated for compatibility with
> your Video card. These steps are listed at: http://NibblesNbitsVideo.tk
>
> Perhaps the old Video drivers did not completely uninstall. If that's the
> case, use these utility to completely uninstall the drivers and go to step
> 7:
> nvidia: http://content.guru3d.com/index.php?...atorrip&menu=0
> or for all cards including nvidia use: http://www.driverheaven.net/cleaner/
>
> The latest video drivers sometime don't work with a particular game.
> (Check the Video suggestions in the readme.txt file in your game folder/CD)
> If there's no suggestions, try an older (WHQL) driver, and/or if you still
> experience problems try a Beta driver, or even an Omega driver instead:
>
> BETA Drivers: http://download.guru3d.com/
> OMEGA Drivers: http://www.omegacorner.com/
>
> There you have it, if you have any questions feel free to post them! :-)
>
> --
> Cheers, Windows XP MVP Shell / User
> Jimmy S. http://mvp.support.microsoft.com
>
> Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
> Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call /
> Contact
> MS Support at: http://support.microsoft.com/default...d=sz;en-us;top
> My advice is donated "AS IS" without warranty; nor do I confer any rights.
> __________________________________________________ _______
>
> Gregory Wrote:
> =================
> | New Dell 4700 desktop. Every thing seems to work fine except Pin Ball. Click
> | on Pin Ball in All Programs/Games/Pin Ball, and it will "Flash" for a split
> | second like it was going to open, but then goes back to Desk Top. All of the
> | other games work fine. No error messages. Have tried creating short cut and
> | opening from there, but still same result. I actually loaded XP from the CD
> | that came w/ computer on to another computer I have, and Pin Ball will Open
> | on it. Thanks for any help!
>
>
>

Give a try to removing it and re-installing: start\control panel, add or
remove programs, add\remove windows components, accessories and
utilities, click details, games, click details, untick pinball. Ok your
way out (twice) and click next.
Your component will now be removed by the wizard. Restart your machine
and re-install pinball by using the above procedure.

Gregory wrote:

>Thanks for the reply, but it did not solve the problem. I have successfully
>installed the newest update available, from dell, as the same one from
>Microsoft would not install. Pin Ball Z still will not start. Just a split
>second flash of it and then back to Desk Top. All the other games do work,
>they are all the games that come with XP, it was all preloaded on the
>computer, but Pin Ball doesn't work and it would be the one my kids want the
>most. Any further assistance would be appreciated. Specs:
>Dell Deminsion 4700
>Xp Home SP2
>pentium 4 3.2 w/ hyper threading
>Intel [R] 82915G/GV/910GL Express Chipset Family
>
>Color is set at 32 bit true
>Resolution is at 1024 X 768
>
>I have tried several different resolution settings.
>It is really wierd that it works on my old Optiplex!
>
>Thanks!
>
>"Jimmy S." wrote:
>
>
>
>>Hi Gregory,
>>
>>I'm going to assume that the other games you refer to are the games which
>>are included with Windows, and that you're not refering to DX based games.
>>
>>I believe this issue can be resolved by undating your video card drivers.
>>You can upgrade your drivers in one of two ways:
>>
>>A. Visit the Windows Update site, or
>>
>>B. Here are the steps I recommend you use to update your driver:
>>
>>1. To identify the make and model of your card, right click your
>> Desktop, choose Properties / Settings / Advanced / Adapter.
>>
>>2. Download the latest video driver for your card online, using
>> http://mvps.org/nibblesnbits/Video.html#drivers
>> to find the website to download from. I also have advanced
>> video driver and direct X troubleshooting steps on that page.
>>
>>3. Save the .exe driver (or extract the zip file) to a folder
>> in My Documents named after the driver version number.
>>
>>4. Restart the computer in Safe Mode by pressing the F8 key
>> about once every second as it's rebooting to pick Safe Mode.
>>
>>5. Click Start / (settings) Control Panel / System / Hardware
>> Device Manager / expand +Display Adapters / right click on
>> the adapter, pick "Uninstall", and click No if asked to reboot.
>>
>>6. Use Control Panel / Add-Remove programs to uninstall the
>> previous driver (exe)software which may have been installed.
>>
>>7. Restart the computer in Safe Mode by pressing the F8 key
>> about once every second as it's rebooting to pick Safe Mode.
>>
>>8. If the driver is NOT a (.exe)program file, GO TO step 11.
>>
>>9. When Windows prompts you to install the video adapter, click
>> "Cancel" and Double click the driver program to begin installation.
>> * Even if not prompted, doubleclick the driver and install it.
>>
>>10. After you reboot, go to Control Panel / Display / Settings and
>> choose 32 bit Color Quality, and 800x600 or higher Resolution.
>> That's it! Scroll down to the Troubleshooter if you have problems.
>>
>>11. When Windows prompts you to install the video adapter, click
>> "Install from a list or specific location", click the "Browse" button,
>> browse to the My documents folder where you saved the driver,
>> and finally click on one of the driver files to begin installation.
>>
>>** If you are not prompted, or if the driver was updated automatically:
>>Click Start / (settings) Control Panel / System / Hardware Device Manager
>>expand +Display Adapters / right click on the adapter, pick "Update Driver"
>>to start the Update Wizard, choose the "Install from a list..." option:
>> Browse to My Documents\ folder with the driver in it
>> Click OK and click Next to begin the update.
>>
>>12. After you reboot, go to Control Panel / Display / Settings and
>> choose 32 bit Color Quality, and 800x600 or higher Resolution.
>> That's it! Try the advice in the Troubleshooter if you have problems.
>>
>>TROUBLESHOOTING:
>>
>>Test your drivers using DXDiag: Click Start / Run / type: DXDIAG
>>Click the "Test" buttons in the Display, Sound, Music & Network Tabs;
>>If any of the Display options are Disabled and you cannot Enable them,
>>your most likely solution would be to update your Chipset Drivers as per
>>my website: http://mvps.org/nibblesnbits/Video.html#v11
>>
>>Your program might not support dual monitors, or "dual head" video cards
>>You can disable the extra video output in your display properties control
>>panel. Click Start>Settings>Control Panel>Display>Settings>Advanced.
>>
>>Along with your Video card, Sound Cards, Motherboard Chipsets,
>>and Video Monitors may also require updated drivers. Even your
>>motherboard's BIOS may need to be updated for compatibility with
>>your Video card. These steps are listed at: http://NibblesNbitsVideo.tk
>>
>>Perhaps the old Video drivers did not completely uninstall. If that's the
>>case, use these utility to completely uninstall the drivers and go to step
>>7:
>>nvidia: http://content.guru3d.com/index.php?...atorrip&menu=0
>>or for all cards including nvidia use: http://www.driverheaven.net/cleaner/
>>
>>The latest video drivers sometime don't work with a particular game.
>>(Check the Video suggestions in the readme.txt file in your game folder/CD)
>>If there's no suggestions, try an older (WHQL) driver, and/or if you still
>>experience problems try a Beta driver, or even an Omega driver instead:
>>
>> BETA Drivers: http://download.guru3d.com/
>> OMEGA Drivers: http://www.omegacorner.com/
>>
>>There you have it, if you have any questions feel free to post them! :-)
>>
>>--
>>Cheers, Windows XP MVP Shell / User
>>Jimmy S. http://mvp.support.microsoft.com
>>
>>Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
>>Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call /
>>Contact
>>MS Support at: http://support.microsoft.com/default...d=sz;en-us;top
>>My advice is donated "AS IS" without warranty; nor do I confer any rights.
>>________________________________________________ _________
>>
>>Gregory Wrote:
>>=================
>>| New Dell 4700 desktop. Every thing seems to work fine except Pin Ball. Click
>>| on Pin Ball in All Programs/Games/Pin Ball, and it will "Flash" for a split
>>| second like it was going to open, but then goes back to Desk Top. All of the
>>| other games work fine. No error messages. Have tried creating short cut and
>>| opening from there, but still same result. I actually loaded XP from the CD
>>| that came w/ computer on to another computer I have, and Pin Ball will Open
>>| on it. Thanks for any help!
>>
>>
>>
>>
>>


---
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Virus Database (VPS): 0548-0, 11/29/2005
Tested on: 11/30/2005 6:42:23 PM
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