SP2 install failed, why?

Even though I'm still not convinced of the value, after much study and prep I
decided to install SP2. I followed all suggestions for a successful install.
Downloaded all current updates to SP1, disabled McAfee virus and firewall,
and ZeroSpyware spyware programs even removed them from startup after full
clean scans, removed all virtual drives i.e. Game Drive, I am the
administrator.
I used the install disc and after indicating a successful install I
restarted the system.
I then got the "Sorry Windows was unable to start" screen. I let it try to
restart after count down but just got the same screen. I then started in
safe mode and was able to access Windows. I removed SP2 and restored to
SP1. I then tried to update to SP2 via Windows update site with the same
results. What am I missing?
I am running SATA Raid 0, and have a gig of memory even though Msinfo32
shows only 512 MB, the system is 2 year old assembled by ABS Computers.
Here is my system info as per, Msinfo32:
System Information report written at: 01/20/05 23:02:53
System Name: FOGBUSTER
[System Summary (C:\DOCUME~1\BOBSHU~1\MYDOCU~1\SYSTEM~1.NFO)]

Item Value
OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 1 Build 2600
OS Manufacturer Microsoft Corporation
System Name FOGBUSTER
System Manufacturer Magnell
System Model AWRDACPI
System Type X86-based PC
Processor x86 Family 15 Model 4 Stepping 8 AuthenticAMD ~2210 Mhz
BIOS Version/Date Award Software International, Inc. F11, 1/16/2004
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.1106 (xpsp1.020828-1920)"
User Name FOGBUSTER\Bob Shumaker
Time Zone Eastern Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 539.01 MB
Total Virtual Memory 3.41 GB
Available Virtual Memory 2.63 GB
Page File Space 2.41 GB
Page File C:\pagefile.sys

=?Utf-8?B?U2h1bWFuZHU=?= wrote:
>
> Even though I'm still not convinced of the value, after much study and prep I
> decided to install SP2. I followed all suggestions for a successful install.

XP2 is totally recommended over XP original.

XP2 install tips:

http://www.bootdisk.com/xptop20.htm#1

Thanks but followed every one of those tips even disconnected all periperals.
I did not update BIOS but was told by manufacturer that it would not be
neccessary. She still will not SP2 me.
--
Onward through the fog


"Plato" wrote:

> =?Utf-8?B?U2h1bWFuZHU=?= wrote:
> >
> > Even though I'm still not convinced of the value, after much study and prep I
> > decided to install SP2. I followed all suggestions for a successful install.
>
> XP2 is totally recommended over XP original.
>
> XP2 install tips:
>
> http://www.bootdisk.com/xptop20.htm#1
>
>

Shumandu wrote:

> Thanks but followed every one of those tips even disconnected all periperals.
> I did not update BIOS but was told by manufacturer that it would not be
> neccessary. She still will not SP2 me.

What processor?

--
Rock
MS MVP Windows - Shell/User

AMD Athlon 64 3400+ 2211Mhz
--
Onward through the fog


"Rock" wrote:

> Shumandu wrote:
>
> > Thanks but followed every one of those tips even disconnected all periperals.
> > I did not update BIOS but was told by manufacturer that it would not be
> > neccessary. She still will not SP2 me.
>
> What processor?
>
> --
> Rock
> MS MVP Windows - Shell/User
>
>

Shumandu wrote:

> AMD Athlon 64 3400+ 2211Mhz

Ok there was a problem with some Prescott processors which needed a bios
update. Haven't heard of a similar issue with yours.

--
Rock
MS MVP Windows - Shell/User

1. Uninstall SP2 via Add/Remove Programs and reboot.

2. Run a thorough check for hijackware, including posting your HijackThis
log to an appropriate forum.

Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis (http://aumha.net/downloads/hijackthis.zip)
is the preferred tool to use. It will help you to both identify and remove
any hijackware/spyware.

**Post your HijackThis log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or
other appropriate forum for expert analysis, not here.**

3. Do not install SP2 until an expert gives your HijackThis log a clean bill
of health.

Also see:

What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/s...hattoknow.mspx

Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default...xpsp2installed

Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm

WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=837783

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Shumandu wrote:
> Even though I'm still not convinced of the value, after much study and
> prep I decided to install SP2. I followed all suggestions for a
> successful install. Downloaded all current updates to SP1, disabled
> McAfee virus and firewall, and ZeroSpyware spyware programs even removed
> them from startup after full clean scans, removed all virtual drives i.e.
> Game Drive, I am the administrator.
> I used the install disc and after indicating a successful install I
> restarted the system.
> I then got the "Sorry Windows was unable to start" screen. I let it try
> to restart after count down but just got the same screen. I then started
> in safe mode and was able to access Windows. I removed SP2 and restored
> to SP1. I then tried to update to SP2 via Windows update site with the
> same results. What am I missing?
> I am running SATA Raid 0, and have a gig of memory even though Msinfo32
> shows only 512 MB, the system is 2 year old assembled by ABS Computers.
> Here is my system info as per, Msinfo32:
> System Information report written at: 01/20/05 23:02:53
> System Name: FOGBUSTER
> [System Summary (C:\DOCUME~1\BOBSHU~1\MYDOCU~1\SYSTEM~1.NFO)]
>
> Item Value
> OS Name Microsoft Windows XP Home Edition
> Version 5.1.2600 Service Pack 1 Build 2600
> OS Manufacturer Microsoft Corporation
> System Name FOGBUSTER
> System Manufacturer Magnell
> System Model AWRDACPI
> System Type X86-based PC
> Processor x86 Family 15 Model 4 Stepping 8 AuthenticAMD ~2210 Mhz
> BIOS Version/Date Award Software International, Inc. F11, 1/16/2004
> SMBIOS Version 2.3
> Windows Directory C:\WINDOWS
> System Directory C:\WINDOWS\System32
> Boot Device \Device\HarddiskVolume1
> Locale United States
> Hardware Abstraction Layer Version = "5.1.2600.1106 (xpsp1.020828-1920)"
> User Name FOGBUSTER\Bob Shumaker
> Time Zone Eastern Standard Time
> Total Physical Memory 512.00 MB
> Available Physical Memory 539.01 MB
> Total Virtual Memory 3.41 GB
> Available Virtual Memory 2.63 GB
> Page File Space 2.41 GB
> Page File C:\pagefile.sys

In the past I have found my anti spyware program ZeroSpyware to be thorough
in protecting against and detecting spyware. I will run some of the other
spyware detection programs you suggested and post the HijackThis log if
neccessary. I am going to try a bios update also.
--
Onward through the fog


"PA Bear" wrote:

> 1. Uninstall SP2 via Add/Remove Programs and reboot.
>
> 2. Run a thorough check for hijackware, including posting your HijackThis
> log to an appropriate forum.
>
> Check for Hijackware
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/Darnit.htm
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> http://defendingyourmachine.blogspot.com/
>
> When all else fails, HijackThis (http://aumha.net/downloads/hijackthis.zip)
> is the preferred tool to use. It will help you to both identify and remove
> any hijackware/spyware.
>
> **Post your HijackThis log to http://forums.spywareinfo.com/,
> http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or
> other appropriate forum for expert analysis, not here.**
>
> 3. Do not install SP2 until an expert gives your HijackThis log a clean bill
> of health.
>
> Also see:
>
> What to Know Before Downloading/Installing SP2
> http://www.microsoft.com/windowsxp/s...hattoknow.mspx
>
> Installing SP2 Step-by-Step
> http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto
>
> Troubleshooting Your Installation
> http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot
>
> WinXP SP2 FAQ: What to do after installing SP2
> http://support.microsoft.com/default...xpsp2installed
>
> Service Pack (any) Installation Checklist (MVP Jupiter Jones)
> http://www3.telus.net/dandemar/spackins.htm
>
> WinXP SP2-specific Page (MVP Jupiter Jones)
> http://www3.telus.net/dandemar/xpsp2.htm
>
> The hard disk space requirements for Windows XP Service Pack 2
> http://support.microsoft.com/default.aspx?kbid=837783
>
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
>
> Shumandu wrote:
> > Even though I'm still not convinced of the value, after much study and
> > prep I decided to install SP2. I followed all suggestions for a
> > successful install. Downloaded all current updates to SP1, disabled
> > McAfee virus and firewall, and ZeroSpyware spyware programs even removed
> > them from startup after full clean scans, removed all virtual drives i.e.
> > Game Drive, I am the administrator.
> > I used the install disc and after indicating a successful install I
> > restarted the system.
> > I then got the "Sorry Windows was unable to start" screen. I let it try
> > to restart after count down but just got the same screen. I then started
> > in safe mode and was able to access Windows. I removed SP2 and restored
> > to SP1. I then tried to update to SP2 via Windows update site with the
> > same results. What am I missing?
> > I am running SATA Raid 0, and have a gig of memory even though Msinfo32
> > shows only 512 MB, the system is 2 year old assembled by ABS Computers.
> > Here is my system info as per, Msinfo32:
> > System Information report written at: 01/20/05 23:02:53
> > System Name: FOGBUSTER
> > [System Summary (C:\DOCUME~1\BOBSHU~1\MYDOCU~1\SYSTEM~1.NFO)]
> >
> > Item Value
> > OS Name Microsoft Windows XP Home Edition
> > Version 5.1.2600 Service Pack 1 Build 2600
> > OS Manufacturer Microsoft Corporation
> > System Name FOGBUSTER
> > System Manufacturer Magnell
> > System Model AWRDACPI
> > System Type X86-based PC
> > Processor x86 Family 15 Model 4 Stepping 8 AuthenticAMD ~2210 Mhz
> > BIOS Version/Date Award Software International, Inc. F11, 1/16/2004
> > SMBIOS Version 2.3
> > Windows Directory C:\WINDOWS
> > System Directory C:\WINDOWS\System32
> > Boot Device \Device\HarddiskVolume1
> > Locale United States
> > Hardware Abstraction Layer Version = "5.1.2600.1106 (xpsp1.020828-1920)"
> > User Name FOGBUSTER\Bob Shumaker
> > Time Zone Eastern Standard Time
> > Total Physical Memory 512.00 MB
> > Available Physical Memory 539.01 MB
> > Total Virtual Memory 3.41 GB
> > Available Virtual Memory 2.63 GB
> > Page File Space 2.41 GB
> > Page File C:\pagefile.sys
>
>

Shumandu wrote:

> In the past I have found my anti spyware program ZeroSpyware to be
> thorough in protecting against and detecting spyware.


I know anothing about the particular product you use, but note that Eric
Howes, who has done extensive testing on Anti-Spyware products states

"No single anti-spyware scanner removes everything. Even the best-performing
anti-spyware scanner in these tests missed fully one quarter of the
"critical" files and Registry entries"

See http://spywarewarrior.com/asw-test-guide.htm


> I will run
> some of the other spyware detection programs you suggested and post
> the HijackThis log if neccessary. I am going to try a bios update
> also.


Be very careful. Although a BIOS upgrade normally goes well, it is not
without danger. If something goes wrong while the upgrade is an progress
(for example, a lapse in power) you can be left with no BIOS at all, and an
unbootable computer. I think many BIOS upgrades are done when they shouldn't
be.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup




>> 1. Uninstall SP2 via Add/Remove Programs and reboot.
>>
>> 2. Run a thorough check for hijackware, including posting your
>> HijackThis log to an appropriate forum.
>>
>> Check for Hijackware
>> http://aumha.org/a/parasite.htm
>> http://aumha.org/a/quickfix.htm
>> http://mvps.org/winhelp2002/unwanted.htm
>> http://inetexplorer.mvps.org/Darnit.htm
>> http://www.mvps.org/sramesh2k/Malware_Defence.htm
>> http://defendingyourmachine.blogspot.com/
>>
>> When all else fails, HijackThis
>> (http://aumha.net/downloads/hijackthis.zip) is the preferred tool to
>> use. It will help you to both identify and remove any
>> hijackware/spyware.
>>
>> **Post your HijackThis log to http://forums.spywareinfo.com/,
>> http://castlecops.com/forum67.html,
>> http://aumha.net/viewforum.php?f=30 or other appropriate forum for
>> expert analysis, not here.**
>>
>> 3. Do not install SP2 until an expert gives your HijackThis log a
>> clean bill of health.
>>
>> Also see:
>>
>> What to Know Before Downloading/Installing SP2
>> http://www.microsoft.com/windowsxp/s...hattoknow.mspx
>>
>> Installing SP2 Step-by-Step
>>
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto
>>
>> Troubleshooting Your Installation
>>
>> http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot
>>
>> WinXP SP2 FAQ: What to do after installing SP2
>>
>> http://support.microsoft.com/default...xpsp2installed
>>
>> Service Pack (any) Installation Checklist (MVP Jupiter Jones)
>> http://www3.telus.net/dandemar/spackins.htm
>>
>> WinXP SP2-specific Page (MVP Jupiter Jones)
>> http://www3.telus.net/dandemar/xpsp2.htm
>>
>> The hard disk space requirements for Windows XP Service Pack 2
>> http://support.microsoft.com/default.aspx?kbid=837783
>>
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP,
>> DTS-L.org
>>
>> Shumandu wrote:
>>> Even though I'm still not convinced of the value, after much study
>>> and prep I decided to install SP2. I followed all suggestions for a
>>> successful install. Downloaded all current updates to SP1, disabled
>>> McAfee virus and firewall, and ZeroSpyware spyware programs even
>>> removed them from startup after full clean scans, removed all
>>> virtual drives i.e. Game Drive, I am the administrator.
>>> I used the install disc and after indicating a successful install I
>>> restarted the system.
>>> I then got the "Sorry Windows was unable to start" screen. I let
>>> it try to restart after count down but just got the same screen. I
>>> then started in safe mode and was able to access Windows. I
>>> removed SP2 and restored to SP1. I then tried to update to SP2 via
>>> Windows update site with the same results. What am I missing?
>>> I am running SATA Raid 0, and have a gig of memory even though
>>> Msinfo32 shows only 512 MB, the system is 2 year old assembled by
>>> ABS Computers. Here is my system info as per, Msinfo32:
>>> System Information report written at: 01/20/05 23:02:53
>>> System Name: FOGBUSTER
>>> [System Summary (C:\DOCUME~1\BOBSHU~1\MYDOCU~1\SYSTEM~1.NFO)]
>>>
>>> Item Value
>>> OS Name Microsoft Windows XP Home Edition
>>> Version 5.1.2600 Service Pack 1 Build 2600
>>> OS Manufacturer Microsoft Corporation
>>> System Name FOGBUSTER
>>> System Manufacturer Magnell
>>> System Model AWRDACPI
>>> System Type X86-based PC
>>> Processor x86 Family 15 Model 4 Stepping 8 AuthenticAMD ~2210 Mhz
>>> BIOS Version/Date Award Software International, Inc. F11, 1/16/2004
>>> SMBIOS Version 2.3
>>> Windows Directory C:\WINDOWS
>>> System Directory C:\WINDOWS\System32
>>> Boot Device \Device\HarddiskVolume1
>>> Locale United States
>>> Hardware Abstraction Layer Version = "5.1.2600.1106
>>> (xpsp1.020828-1920)" User Name FOGBUSTER\Bob Shumaker
>>> Time Zone Eastern Standard Time
>>> Total Physical Memory 512.00 MB
>>> Available Physical Memory 539.01 MB
>>> Total Virtual Memory 3.41 GB
>>> Available Virtual Memory 2.63 GB
>>> Page File Space 2.41 GB
>>> Page File C:\pagefile.sys

Ken
I agree, my moto is if it's not broke don't fix it. One reason I still
don't have SP2 on my system. The BIOS upgrade is very straight forward
through my BIOS supplier they have something called an @BIOS utility that
makes it close to fail proof, and my GIGABYTE mother board has dual BIOS
technology for BIOS backup.
I do run other spyware programs from time to time i.e. Adaware etc. but they
never find anything in part because ZeroSpyware is so good. I have a very
clean well protected fast running system that shows no signs of infection.
That is why I am perplexed over PS2's failure to load. I am tempted to
ignore it and wait for Longhorns release. But I now consider it a challenge
to get that SP2 thing buzzing.

Onward through the fog


"Ken Blake, MVP" wrote:

> Shumandu wrote:
>
> > In the past I have found my anti spyware program ZeroSpyware to be
> > thorough in protecting against and detecting spyware.
>
>
> I know anothing about the particular product you use, but note that Eric
> Howes, who has done extensive testing on Anti-Spyware products states
>
> "No single anti-spyware scanner removes everything. Even the best-performing
> anti-spyware scanner in these tests missed fully one quarter of the
> "critical" files and Registry entries"
>
> See http://spywarewarrior.com/asw-test-guide.htm
>
>
> > I will run
> > some of the other spyware detection programs you suggested and post
> > the HijackThis log if neccessary. I am going to try a bios update
> > also.
>
>
> Be very careful. Although a BIOS upgrade normally goes well, it is not
> without danger. If something goes wrong while the upgrade is an progress
> (for example, a lapse in power) you can be left with no BIOS at all, and an
> unbootable computer. I think many BIOS upgrades are done when they shouldn't
> be.
>
> --
> Ken Blake - Microsoft MVP Windows: Shell/User
> Please reply to the newsgroup
>
>
>
>
> >> 1. Uninstall SP2 via Add/Remove Programs and reboot.
> >>
> >> 2. Run a thorough check for hijackware, including posting your
> >> HijackThis log to an appropriate forum.
> >>
> >> Check for Hijackware
> >> http://aumha.org/a/parasite.htm
> >> http://aumha.org/a/quickfix.htm
> >> http://mvps.org/winhelp2002/unwanted.htm
> >> http://inetexplorer.mvps.org/Darnit.htm
> >> http://www.mvps.org/sramesh2k/Malware_Defence.htm
> >> http://defendingyourmachine.blogspot.com/
> >>
> >> When all else fails, HijackThis
> >> (http://aumha.net/downloads/hijackthis.zip) is the preferred tool to
> >> use. It will help you to both identify and remove any
> >> hijackware/spyware.
> >>
> >> **Post your HijackThis log to http://forums.spywareinfo.com/,
> >> http://castlecops.com/forum67.html,
> >> http://aumha.net/viewforum.php?f=30 or other appropriate forum for
> >> expert analysis, not here.**
> >>
> >> 3. Do not install SP2 until an expert gives your HijackThis log a
> >> clean bill of health.
> >>
> >> Also see:
> >>
> >> What to Know Before Downloading/Installing SP2
> >> http://www.microsoft.com/windowsxp/s...hattoknow.mspx
> >>
> >> Installing SP2 Step-by-Step
> >>
> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto
> >>
> >> Troubleshooting Your Installation
> >>
> >> http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot
> >>
> >> WinXP SP2 FAQ: What to do after installing SP2
> >>
> >> http://support.microsoft.com/default...xpsp2installed
> >>
> >> Service Pack (any) Installation Checklist (MVP Jupiter Jones)
> >> http://www3.telus.net/dandemar/spackins.htm
> >>
> >> WinXP SP2-specific Page (MVP Jupiter Jones)
> >> http://www3.telus.net/dandemar/xpsp2.htm
> >>
> >> The hard disk space requirements for Windows XP Service Pack 2
> >> http://support.microsoft.com/default.aspx?kbid=837783
> >>
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP,
> >> DTS-L.org
> >>
> >> Shumandu wrote:
> >>> Even though I'm still not convinced of the value, after much study
> >>> and prep I decided to install SP2. I followed all suggestions for a
> >>> successful install. Downloaded all current updates to SP1, disabled
> >>> McAfee virus and firewall, and ZeroSpyware spyware programs even
> >>> removed them from startup after full clean scans, removed all
> >>> virtual drives i.e. Game Drive, I am the administrator.
> >>> I used the install disc and after indicating a successful install I
> >>> restarted the system.
> >>> I then got the "Sorry Windows was unable to start" screen. I let
> >>> it try to restart after count down but just got the same screen. I
> >>> then started in safe mode and was able to access Windows. I
> >>> removed SP2 and restored to SP1. I then tried to update to SP2 via
> >>> Windows update site with the same results. What am I missing?
> >>> I am running SATA Raid 0, and have a gig of memory even though
> >>> Msinfo32 shows only 512 MB, the system is 2 year old assembled by
> >>> ABS Computers. Here is my system info as per, Msinfo32:
> >>> System Information report written at: 01/20/05 23:02:53
> >>> System Name: FOGBUSTER
> >>> [System Summary (C:\DOCUME~1\BOBSHU~1\MYDOCU~1\SYSTEM~1.NFO)]
> >>>
> >>> Item Value
> >>> OS Name Microsoft Windows XP Home Edition
> >>> Version 5.1.2600 Service Pack 1 Build 2600
> >>> OS Manufacturer Microsoft Corporation
> >>> System Name FOGBUSTER
> >>> System Manufacturer Magnell
> >>> System Model AWRDACPI
> >>> System Type X86-based PC
> >>> Processor x86 Family 15 Model 4 Stepping 8 AuthenticAMD ~2210 Mhz
> >>> BIOS Version/Date Award Software International, Inc. F11, 1/16/2004
> >>> SMBIOS Version 2.3
> >>> Windows Directory C:\WINDOWS
> >>> System Directory C:\WINDOWS\System32
> >>> Boot Device \Device\HarddiskVolume1
> >>> Locale United States
> >>> Hardware Abstraction Layer Version = "5.1.2600.1106
> >>> (xpsp1.020828-1920)" User Name FOGBUSTER\Bob Shumaker
> >>> Time Zone Eastern Standard Time
> >>> Total Physical Memory 512.00 MB
> >>> Available Physical Memory 539.01 MB
> >>> Total Virtual Memory 3.41 GB
> >>> Available Virtual Memory 2.63 GB
> >>> Page File Space 2.41 GB
> >>> Page File C:\pagefile.sys
>
>
>