Ernest Moshurchak wrote:
> Attempted to upgrade a Compaq DeskPro EX Win 98 to XP Home. PC has
> Intel 667Mhz,191Mb RAM, and 35Gb available disk space. Installation
> appeared to complete normally and activated successfully. On restart,
> get an XP loading screen, then a screen with the world "welcome" and
> then a large Win98 emblem and computer is unresponsive except for Task
> Manager which shows running processes and CPU activity but no
> applications. When shut off computer, get a Windows standing by prompt
> before computer shuts down. Tried to repair installation to no avail.
>
> Upgrade report:
> Hardware incompatibilty - HP PCS 900 series printer
> Software incompatibiltiy - Windows 98 (current screen saver)
> Norton Antivirus LiveUpdate
>
> I should have uninstalled AV first. Tomorrow will tryto get into safe
> mode. If that fails, the only thing I can think of is to re-install the
> original OS. Has anyone seen this during an upgrade?
>
> Ernie
>


Have you verified that all of your PC's hardware components are
capable of supporting WinXP? This information will be found at the PC's
manufacturer's web site, and on Microsoft's Windows Catalog:
(http://www.microsoft.com/whdc/hcl/default.mspx)

You should also take a few minutes to ensure that there are
WinXP-specific device drivers available for all of the machine's
components. There may not be, if the PC was specifically designed for
Win98/Me. Also bear in mind that PCs designed for, sold and run fine
with Win9x/Me very often do not meet WinXP's much more stringent
hardware quality requirements. This is particularly true of many models
in Compaq's consumer-class Presario product line or HP's consumer-class
Pavilion product line. WinXP, like WinNT and Win2K before it, is quite
sensitive to borderline defective or substandard hardware (particularly
motherboards, RAM and hard drives) that will still support Win9x.

HOW TO Prepare to Upgrade Win98 or WinMe
http://support.microsoft.com/default...;en-us;Q316639

Upgrading to Windows XP
http://aumha.org/win5/a/xpupgrad.htm

HOW TO Troubleshoot Windows XP Problems During Installation When You
Upgrade from Windows 98 or Windows Me
http://support.microsoft.com/default...;en-us;q310064



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