Unable to install itunes/quicktime on XP home


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  #1  
Old 01-05-2006, 02:25 AM
nyc_sud
 
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Default Unable to install itunes/quicktime on XP home

I am unable to install/reinstall itunes/quicktime. I was able to use
itunes untill a few days ago but am unsure what has changed since then.
I think I do recall installing quicktime alternative, which I have
already uninstalled.

The itunes portion installs without issue. I get the following message
when QuickTime tries to load"QuickTime Installation Failed" "Error
Code -3".

I have tried to delete the contents of the Temp directory without
sucess.

Any help would be appreciated.

TIA

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  #2  
Old 01-05-2006, 02:26 AM
Plato
 
Posts: n/a
Default Re: Unable to install itunes/quicktime on XP home

nyc_sud wrote:
>
> I am unable to install/reinstall itunes/quicktime. I was able to use


Contact the Author of the program you are having problems with.




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http://www.bootdisk.com/

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  #3  
Old 01-05-2006, 02:26 AM
GhostWarrior25
 
Posts: n/a
Default RE: Unable to install itunes/quicktime on XP home

Try to re-download the whole iTunes/Quicktime package, it could be a
corrupted download. I would sometimes have the same problem.

"nyc_sud" wrote:

> I am unable to install/reinstall itunes/quicktime. I was able to use
> itunes untill a few days ago but am unsure what has changed since then.
> I think I do recall installing quicktime alternative, which I have
> already uninstalled.
>
> The itunes portion installs without issue. I get the following message
> when QuickTime tries to load"QuickTime Installation Failed" "Error
> Code -3".
>
> I have tried to delete the contents of the Temp directory without
> sucess.
>
> Any help would be appreciated.
>
> TIA
>
>

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  #4  
Old 01-05-2006, 02:26 AM
nyc_sud
 
Posts: n/a
Default Re: Unable to install itunes/quicktime on XP home

Plato's short but concise answer helped me resolve the issue. Apple had
a list of troubleshooting steps that I did not complete prior to
posting here.

I downloaded a installer utility cleanup from MS. I then installed
Quicktime as a standalone. BTW Itunes would not open as QT was corrupt
and could not be installed. Quicktime was the app that was giving me
issue on the install.

Thanks to all for your help.

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Unable to install itunes/quicktime on XP home