I cannot open Command Prompt [C:\] whether I type in "Cmd" in Run, or click
"Command Prompt" in Accessories, or try to open in Safe Mode with Command
Prompt. All that happens is that the computer restarts automatically. I have
checked "Event Viewer" and something has happened in the Control Center, but
EV cannot provide details. Win XP Home Service Pack 2 with latest updates.
Most grateful any suggestions.

Derek

Hi,

How about taskmgr.exe? If that fails too, then I would suspect a virus is
involved. Free virus removal tools:

http://vil.nai.com/vil/stinger/
http://www.emsisoft.com/en/
http://free.grisoft.com/doc/8/lng/us.../nid/3001#3001
http://www.f-secure.com/download-purchase/tools.shtml

Also, you may use this free on-line scanner:
http://housecall.trendmicro.com/

Symantec also distributes many free removal tools that are virus-specific:
http://securityresponse.symantec.com...ools.list.html

Many are best run in Safe mode to minimize interference. Most will resist
removal in normal mode where they are active.

How to start in Safe mode:
http://www.rickrogers.org/fixes.htm#Safe%20mode

Emergency system tools:
http://www.dougknox.com/xp/utils/xp_emerutils.htm

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Derek" <derektonkin@hotmail.com> wrote in message
news:dp36dl$8nm$1@nwrdmz01.dmz.ncs.ea.ibs-infra.bt.com...
>I cannot open Command Prompt [C:\] whether I type in "Cmd" in Run, or click
>"Command Prompt" in Accessories, or try to open in Safe Mode with Command
>Prompt. All that happens is that the computer restarts automatically. I
>have checked "Event Viewer" and something has happened in the Control
>Center, but EV cannot provide details. Win XP Home Service Pack 2 with
>latest updates. Most grateful any suggestions.
>
> Derek
>

Many thanks. I'll try your suggestions and see how it works out.

Derek

"Rick "Nutcase" Rogers" <rick@mvps.org> wrote in message
news:eLaugIUDGHA.208@tk2msftngp13.phx.gbl...
> Hi,
>
> How about taskmgr.exe? If that fails too, then I would suspect a virus is
> involved. Free virus removal tools:
>
> http://vil.nai.com/vil/stinger/
> http://www.emsisoft.com/en/
> http://free.grisoft.com/doc/8/lng/us.../nid/3001#3001
> http://www.f-secure.com/download-purchase/tools.shtml
>
> Also, you may use this free on-line scanner:
> http://housecall.trendmicro.com/
>
> Symantec also distributes many free removal tools that are virus-specific:
> http://securityresponse.symantec.com...ools.list.html
>
> Many are best run in Safe mode to minimize interference. Most will resist
> removal in normal mode where they are active.
>
> How to start in Safe mode:
> http://www.rickrogers.org/fixes.htm#Safe%20mode
>
> Emergency system tools:
> http://www.dougknox.com/xp/utils/xp_emerutils.htm
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Associate Expert - WindowsXP Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Windows help - www.rickrogers.org
>
> "Derek" <derektonkin@hotmail.com> wrote in message
> news:dp36dl$8nm$1@nwrdmz01.dmz.ncs.ea.ibs-infra.bt.com...
>>I cannot open Command Prompt [C:\] whether I type in "Cmd" in Run, or
>>click "Command Prompt" in Accessories, or try to open in Safe Mode with
>>Command Prompt. All that happens is that the computer restarts
>>automatically. I have checked "Event Viewer" and something has happened in
>>the Control Center, but EV cannot provide details. Win XP Home Service
>>Pack 2 with latest updates. Most grateful any suggestions.
>>
>> Derek
>>
>
>