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#1
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For last couple of days my computer will freeze randomly and have to be
restarted to get going again. Most of the time it will happen when the computer has been sitting on for a while and the computer shuts off the monitor. Moving the mouse or touching the keyboard will not wake it back up again. I've tried system restore and that fixed the boot issues but the freezing still occurs. Any suggestions??? XP Pro SP2 w/ Dell P3 system 700 MHz and 640 RAM |
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#2
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Hi,
Freezing usually indicates a hardware issue, but as it happens when the monitor is shut off I would first try reinstalling or updating the video drivers. -- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Associate Expert - WindowsXP Expert Zone www.microsoft.com/windowsxp/expertzone Windows help - www.rickrogers.org "gizahuna" <gizahuna@discussions.microsoft.com> wrote in message news:4EE2D4AD-C0E4-4A66-A389-26D37477CEBF@microsoft.com... > For last couple of days my computer will freeze randomly and have to be > restarted to get going again. Most of the time it will happen when the > computer has been sitting on for a while and the computer shuts off the > monitor. Moving the mouse or touching the keyboard will not wake it back > up > again. I've tried system restore and that fixed the boot issues but the > freezing still occurs. Any suggestions??? > > XP Pro SP2 w/ Dell P3 system 700 MHz and 640 RAM |
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#3
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Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties. Hardware, Device Manager. If yes what is the Device and what is the Device Error code? Please look in the System and Application logs in Event Viewer for Warning and Error Reports over the last 2 days use and post copies here. You can access Event Viewer by selecting Start, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/default...308427&sd=tech Part of the Description of the error will include a link, which you should double click for further information. You can copy using copy and paste. Often the link will, however, say there is no further information. http://go.microsoft.com/fw.link/events.asp (Please note the hyperlink above is for illustration purposes only) A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Double click the button and close Event Viewer. Now start your message (email) and do a paste into the body of the message. This will paste the info from the Event Viewer Error Report complete with links into the message. Make sure this is the first paste after exiting from Event Viewer. Hope this helps. Gerry ~~~~~~~~~~~~~~~~~~~~~~~~ FCA Stourport, Worcs, England Enquire, plan and execute. ~~~~~~~~~~~~~~~~~~~~~~~~ Please tell the newsgroup how any suggested solution worked for you. http://dts-l.org/goodpost.htm ~~~~~~~~~~~~~~~~~~~~~~~~ "gizahuna" <gizahuna@discussions.microsoft.com> wrote in message news:4EE2D4AD-C0E4-4A66-A389-26D37477CEBF@microsoft.com... > For last couple of days my computer will freeze randomly and have to be > restarted to get going again. Most of the time it will happen when the > computer has been sitting on for a while and the computer shuts off the > monitor. Moving the mouse or touching the keyboard will not wake it back > up > again. I've tried system restore and that fixed the boot issues but the > freezing still occurs. Any suggestions??? > > XP Pro SP2 w/ Dell P3 system 700 MHz and 640 RAM |
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