my computer is stalling

I have been having problems connecting to the Internet. It seems that when I
transmit/receive data my computer freezes every 5 seconds for about 20
seconds, then the cycle repeats. I have a Dell 2400 computer running on
Windows XP Home and it has the originally installed Conexant D850 56K V.9x
DFVc modem. The driver version is 7.6.0.50 and the date is 1/7/2004.

In the Control Panel under phones and modems it says that the modem is
working properly on COM 3.

When I ran the SmithMicro diagnostic tool for the modem I get an error
message saying that it failed to find the modem on COM1. When I click on the
information tab I get the "running" bars then a blue screen error message
saying that if this is the first time this message appears then I should
restart. After I restart the same problems return.

When I get the blue screen it is a full screen of text. Here are some of
the key lines:

The problem seems to be caused by the following file: mrtRate.sys.

PAGE_FAULT_IN_NONPAGED_AREA

Technical info:

***STOP: 0X00000050 (0XEEC5B0A4, 0X0000000, 0XF009E318, 0X00000000)
***mrtRate.sys – Address F009E318 base at F009D000, DATEStamp 3766eaf1

Also, whenever I connect I get dropped after 25+/- minutes for no reason.

Any thoughts for how I can restore my computer’s operation back to “normal”?

Hi

Please try the following link to Jim Eshelman's web page - left hand column
(50)

http://aumha.org/win5/kbestop.htm

--


Will Denny
MS MVP Windows Shell/User
Please reply to the News Groups

"Glenn" <Glenn@discussions.microsoft.com> wrote in message
news:06B329C8-297A-451D-A7F0-168195E44205@microsoft.com...
>I have been having problems connecting to the Internet. It seems that when
>I
> transmit/receive data my computer freezes every 5 seconds for about 20
> seconds, then the cycle repeats. I have a Dell 2400 computer running on
> Windows XP Home and it has the originally installed Conexant D850 56K V.9x
> DFVc modem. The driver version is 7.6.0.50 and the date is 1/7/2004.
>
> In the Control Panel under phones and modems it says that the modem is
> working properly on COM 3.
>
> When I ran the SmithMicro diagnostic tool for the modem I get an error
> message saying that it failed to find the modem on COM1. When I click on
> the
> information tab I get the "running" bars then a blue screen error message
> saying that if this is the first time this message appears then I should
> restart. After I restart the same problems return.
>
> When I get the blue screen it is a full screen of text. Here are some of
> the key lines:
>
> The problem seems to be caused by the following file: mrtRate.sys.
>
> PAGE_FAULT_IN_NONPAGED_AREA
>
> Technical info:
>
> ***STOP: 0X00000050 (0XEEC5B0A4, 0X0000000, 0XF009E318, 0X00000000)
> ***mrtRate.sys - Address F009E318 base at F009D000, DATEStamp 3766eaf1
>
> Also, whenever I connect I get dropped after 25+/- minutes for no reason.
>
> Any thoughts for how I can restore my computer's operation back to
> "normal"?
>