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#1
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When I want to play a game program, I get the above message and "the program
needs to close". Reinstalling doesn't solve the problem. The program used to work in the past (Dell Lattitude C800 XPSP2). No other problems on this computer found. Do I have to repair Windows? Thanks for any advise. |
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#2
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Hi
What game is it? Have you tried running the game with your AV program disabled? -- Will Denny MS MVP Windows Shell/User Please reply to the News Groups "andre de clercq" <andre.declercq@pandora.be> wrote in message news:eoOGnSiDGHA.2436@TK2MSFTNGP15.phx.gbl... > When I want to play a game program, I get the above message and "the > program needs to close". Reinstalling doesn't solve the problem. The > program used to work in the past (Dell Lattitude C800 XPSP2). No other > problems on this computer found. Do I have to repair Windows? Thanks for > any advise. |
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#3
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"Will Denny" <willdenny@mvps.org> wrote in message news:%23M5x7XiDGHA.2664@TK2MSFTNGP15.phx.gbl... > Hi > > What game is it? Have you tried running the game with your AV program > disabled? > > -- > > > Will Denny > MS MVP Windows Shell/User > Please reply to the News Groups > > "andre de clercq" <andre.declercq@pandora.be> wrote in message > news:eoOGnSiDGHA.2436@TK2MSFTNGP15.phx.gbl... >> When I want to play a game program, I get the above message and "the >> program needs to close". Reinstalling doesn't solve the problem. The >> program used to work in the past (Dell Lattitude C800 XPSP2). No other >> problems on this computer found. Do I have to repair Windows? Thanks for >> any advise. > > He has already had an answer here http://www.alegsa.com.ar/N/i14/Msr%20exe.php Chas |
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#4
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"Chas" <charles(nospam)@prattindustries.wanadoo.co.uk> wrote in message
news:dp6cmv$8c7$1@newsg4.svr.pol.co.uk... > > "Will Denny" <willdenny@mvps.org> wrote in message > news:%23M5x7XiDGHA.2664@TK2MSFTNGP15.phx.gbl... >> Hi >> >> What game is it? Have you tried running the game with your AV program >> disabled? >> >> -- >> >> >> Will Denny >> MS MVP Windows Shell/User >> Please reply to the News Groups >> >> "andre de clercq" <andre.declercq@pandora.be> wrote in message >> news:eoOGnSiDGHA.2436@TK2MSFTNGP15.phx.gbl... >>> When I want to play a game program, I get the above message and "the >>> program needs to close". Reinstalling doesn't solve the problem. The >>> program used to work in the past (Dell Lattitude C800 XPSP2). No other >>> problems on this computer found. Do I have to repair Windows? Thanks for >>> any advise. >> >> > He has already had an answer here > http://www.alegsa.com.ar/N/i14/Msr%20exe.php > > Chas Hi I get a 404 error on that link. I'll try it again later. Anything to do with a virus? -- Will Denny MS MVP Windows Shell/User Please reply to the News Groups |
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#5
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"Will Denny" <willdenny@mvps.org> wrote in message news:%23r%23gnsiDGHA.1816@TK2MSFTNGP11.phx.gbl... > "Chas" <charles(nospam)@prattindustries.wanadoo.co.uk> wrote in message > news:dp6cmv$8c7$1@newsg4.svr.pol.co.uk... >> >> "Will Denny" <willdenny@mvps.org> wrote in message >> news:%23M5x7XiDGHA.2664@TK2MSFTNGP15.phx.gbl... >>> Hi >>> >>> What game is it? Have you tried running the game with your AV program >>> disabled? >>> >>> -- >>> >>> >>> Will Denny >>> MS MVP Windows Shell/User >>> Please reply to the News Groups >>> >>> "andre de clercq" <andre.declercq@pandora.be> wrote in message >>> news:eoOGnSiDGHA.2436@TK2MSFTNGP15.phx.gbl... >>>> When I want to play a game program, I get the above message and "the >>>> program needs to close". Reinstalling doesn't solve the problem. The >>>> program used to work in the past (Dell Lattitude C800 XPSP2). No other >>>> problems on this computer found. Do I have to repair Windows? Thanks >>>> for any advise. >>> >>> >> He has already had an answer here >> http://www.alegsa.com.ar/N/i14/Msr%20exe.php >> >> Chas > > Hi > > I get a 404 error on that link. I'll try it again later. Anything to do > with a virus? > > -- > > Will Denny > MS MVP Windows Shell/User > Please reply to the News Groups > > Hi Will This is what "David Lipman" Replied It is associatiated with a Agobot variant. 1) Download the following three items... McAfee Stinger http://vil.nai.com/vil/stinger/ Trend Sysclean Package http://www.trendmicro.com/download/dcs.asp Latest Trend signature files. http://www.trendmicro.com/download/pattern.asp Create a directory. On drive "C:\" (e.g., "c:\New Folder") or the desktop (e.g., "C:\Documents and Settings\lipman\Desktop\New Folder") Download SYSCLEAN.COM and place it in that directory. Download the Trend Pattern File by obtaining the ZIP file. For example; lpt383.zip Extract the contents of the ZIP file and place the contents in the same directory as SYSCLEAN.COM. 2) Disable System Restore http://vil.nai.com/vil/SystemHelpDoc...SysRestore.htm 3) Reboot your PC into Safe Mode and shutdown as many applications as possible 4) Using both the Trend Sysclean utility and Stinger, perform a Full Scan of your platform and clean/delete any infectors found 5) Restart your PC and perform a "final" Full Scan of your platform using both. 6) Re-enable System Restore and re-apply any System Restore preferences, (e.g. HD space to use suggested 400 ~ 600MB), 7) Reboot your PC. 8) Create a new Restore point * * * Please report back your results * * * -- Dave http://www.claymania.com/removal-trojan-adware.html "Andre De Clercq" <andre.declercq@pandora.be> wrote in message news:OreYxP9BFHA.244@TK2MSFTNGP10.phx.gbl... | Windows stops some programs while starting them up. An "unexpected error..." | and this seems to be related with "msr.exe". Is this a virus or worm | infection? Chas |
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#6
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From: "Chas" <charles(nospam)@prattindustries.wanadoo.co.uk>
| | He has already had an answer here | http://www.alegsa.com.ar/N/i14/Msr%20exe.php | | Chas | Maybe and maybe not. It could be a Red Herring. WORM_AGOBOT.RT -- http://www.trendmicro.com/vinfo/viru...T%2ERT&VSect=T HKEY_LOCAL_MACHINE\Software\Microsoft\Windows CurrentVersion\Run MSR = “msr.exe” msr.exe not _msr.exe I have searched many virus libraries and "_msr.exe" does not come up. However Google does indicate it is a known issue associated with a game, "LegoStunt Rally" http://www.ntcompatible.com/cdetail10800.html Which provides the solution for... '_MSR.EXE' has encountered a problem and needs to close. http://ww2.focusmm.co.uk/supportresu..._code=ESS48 2 Which matches the original post problem. -- Dave http://www.claymania.com/removal-trojan-adware.html http://www.ik-cs.com/got-a-virus.htm |
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#7
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"David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message news:ugPRK$iDGHA.1384@TK2MSFTNGP11.phx.gbl... > From: "Chas" <charles(nospam)@prattindustries.wanadoo.co.uk> > > | > > | He has already had an answer here > | http://www.alegsa.com.ar/N/i14/Msr%20exe.php > | > | Chas > | > > Maybe and maybe not. It could be a Red Herring. > > WORM_AGOBOT.RT -- > http://www.trendmicro.com/vinfo/viru...T%2ERT&VSect=T > HKEY_LOCAL_MACHINE\Software\Microsoft\Windows > CurrentVersion\Run > MSR = "msr.exe" > > msr.exe not _msr.exe > > I have searched many virus libraries and "_msr.exe" does not come up. > > However Google does indicate it is a known issue associated with a game, > "LegoStunt Rally" > http://www.ntcompatible.com/cdetail10800.html > > Which provides the solution for... > > '_MSR.EXE' has encountered a problem and needs to close. > http://ww2.focusmm.co.uk/supportresu..._code=ESS48 2 > > Which matches the original post problem. > > > -- > Dave > http://www.claymania.com/removal-trojan-adware.html > http://www.ik-cs.com/got-a-virus.htm > > Hi David your are right Just looked at http://ww2.focusmm.co.uk/supportresu..._code=ESS48 2 This should clear it up for him Regards Chas |
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#8
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Many thanks Dave and all others. The game is indeed "Lego Stunt Rally" . I
will feedback asap. Happy new year for all of you. Andre "David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message news:ugPRK$iDGHA.1384@TK2MSFTNGP11.phx.gbl... > From: "Chas" <charles(nospam)@prattindustries.wanadoo.co.uk> > > | > > | He has already had an answer here > | http://www.alegsa.com.ar/N/i14/Msr%20exe.php > | > | Chas > | > > Maybe and maybe not. It could be a Red Herring. > > WORM_AGOBOT.RT -- > http://www.trendmicro.com/vinfo/viru...T%2ERT&VSect=T > HKEY_LOCAL_MACHINE\Software\Microsoft\Windows > CurrentVersion\Run > MSR = "msr.exe" > > msr.exe not _msr.exe > > I have searched many virus libraries and "_msr.exe" does not come up. > > However Google does indicate it is a known issue associated with a game, > "LegoStunt Rally" > http://www.ntcompatible.com/cdetail10800.html > > Which provides the solution for... > > '_MSR.EXE' has encountered a problem and needs to close. > http://ww2.focusmm.co.uk/supportresu..._code=ESS48 2 > > Which matches the original post problem. > > > -- > Dave > http://www.claymania.com/removal-trojan-adware.html > http://www.ik-cs.com/got-a-virus.htm > > |
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#9
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Installed a local printer (only a network printer was installed) and
everything is OK now. Thanks again. "Andre De Clercq" <andre,declercq@pandora.be> wrote in message news:ehp5UNjDGHA.2292@tk2msftngp13.phx.gbl... > Many thanks Dave and all others. The game is indeed "Lego Stunt Rally" . I > will feedback asap. Happy new year for all of you. > Andre > > "David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message > news:ugPRK$iDGHA.1384@TK2MSFTNGP11.phx.gbl... >> From: "Chas" <charles(nospam)@prattindustries.wanadoo.co.uk> >> >> | >> >> | He has already had an answer here >> | http://www.alegsa.com.ar/N/i14/Msr%20exe.php >> | >> | Chas >> | >> >> Maybe and maybe not. It could be a Red Herring. >> >> WORM_AGOBOT.RT -- >> http://www.trendmicro.com/vinfo/viru...T%2ERT&VSect=T >> HKEY_LOCAL_MACHINE\Software\Microsoft\Windows >> CurrentVersion\Run >> MSR = "msr.exe" >> >> msr.exe not _msr.exe >> >> I have searched many virus libraries and "_msr.exe" does not come up. >> >> However Google does indicate it is a known issue associated with a game, >> "LegoStunt Rally" >> http://www.ntcompatible.com/cdetail10800.html >> >> Which provides the solution for... >> >> '_MSR.EXE' has encountered a problem and needs to close. >> http://ww2.focusmm.co.uk/supportresu..._code=ESS48 2 >> >> Which matches the original post problem. >> >> >> -- >> Dave >> http://www.claymania.com/removal-trojan-adware.html >> http://www.ik-cs.com/got-a-virus.htm >> >> > > |
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#10
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From: "Andre De Clercq" <andre.declercq@pandora.be>
| Installed a local printer (only a network printer was installed) and | everything is OK now. Thanks again. | Very good. I'm glad all is OK now and Happy New Year. -- Dave http://www.claymania.com/removal-trojan-adware.html http://www.ik-cs.com/got-a-virus.htm |
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