I recently did a reformat of my computer. I am using Win XP Pro and had
downloaded a trial version of ACT contact manager. Act wrote itself into
a whole lot of things including the menu bar of MS Word.

Anyway, I decided I didn't want ACT, but after uninstalling it, the ACT
heading was still showing in the menu bar! Sometime later I decided to
do a complete reformat. I booted off my CD Rom drive using my Win XP Pro
disc. When asked, I did a "quick" format as I didn't want to do a scan disc.

After loading MS Word 2003 back onto the computer the ACT selection is
still in the toolbar!!! How is this possible? Obviously I didn't
completely erase everything with my format.

Can someone lead me to instructions I can download that explains how to
completely erase a HD and reformat properly?

TIA

In news:rWFtf.147946$Ph4.4515157@ursa-nb00s0.nbnet.nb.ca,
Paul I. <pingramnet@gmail.com> replied with a ;-)
> I recently did a reformat of my computer. I am using Win XP Pro and
> had downloaded a trial version of ACT contact manager. Act wrote
> itself into a whole lot of things including the menu bar of MS Word.
>
> Anyway, I decided I didn't want ACT, but after uninstalling it, the
> ACT heading was still showing in the menu bar! Sometime later I
> decided to do a complete reformat. I booted off my CD Rom drive using my
> Win XP
> Pro disc. When asked, I did a "quick" format as I didn't want to do a
> scan disc.
> After loading MS Word 2003 back onto the computer the ACT selection is
> still in the toolbar!!! How is this possible? Obviously I didn't
> completely erase everything with my format.
>
> Can someone lead me to instructions I can download that explains how
> to completely erase a HD and reformat properly?
>
> TIA

Do it over, you did a reinstall and obviously did not do a format quick or
otherwise, unless you formatted another drive or partition. Missing a drive?
Follow the steps in the link below for doing a Clean Install.
How to clean install XP.
http://www.michaelstevenstech.com/cleanxpinstall.html

--
Michael Stevens MS-MVP XP
xpnews@bogusmichaelstevenstech.com
http://www.michaelstevenstech.com
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