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xp pro, 3200amd, 1gb
At times my pc goes on a major go-slow. When I look at the Task manager Explorer.exe is using 99% cpu and 120,000k. I reboot and it's ok but it happens when I open several programs, especially video files. How can I stop this, please? |
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#2
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From: "Fishb8" <royandros@xtra.co.nz>
| xp pro, 3200amd, 1gb | At times my pc goes on a major go-slow. When I look at the Task manager | Explorer.exe is using 99% cpu and 120,000k. I reboot and it's ok but it | happens when I open several programs, especially video files. | How can I stop this, please? | If you are using any version of Sun Java that is prior to JRE Version 5.0, then you are are strongly urged to remove any/all versions that are prior to JRE Version 5.0. There are vulnerabilities in them and they are actively being exploited. It is possible that is how you got infected with malware. Therefore, it is highly suggested that if there are any prior versions of Sun Java to Version 5 on the PC that they be removed and Sun Java JRE Version 5.0 Update 6 be installed ASAP. http://www.java.com/en/download/manual.jsp For non-viral malware... Please download, install and update the following software... * Ad-aware SE v1.06 http://www.lavasoft.de/ http://www.lavasoftusa.com/ * SpyBot Search and Destroy v1.4 http://security.kolla.de/ After the software is updated, I suggest scanning the system in Safe Mode. I also suggest downloading, installing and updating BHODemon for any Browser Helper Objects that may be on the PC. * BHODemon http://www.majorgeeks.com/downloadge...4332b4b8b8442d For viral malware... * Download MULTI_AV.EXE from the URL -- http://www.ik-cs.com/programs/virtools/Multi_AV.exe To use this utility, perform the following... Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS } Choose; Unzip Choose; Close Execute; C:\AV-CLS\StartMenu.BAT { or Double-click on 'Start Menu' in C:\AV-CLS } NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your FireWall to allow it to download the needed AV vendor related files. C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS} This will bring up the initial menu of choices and should be executed in Normal Mode. This way all the components can be downloaded from each AV vendor's web site. The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC. You can choose to go to each menu item and just download the needed files or you can download the files and perform a scan in Normal Mode. Once you have downloaded the files needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key during boot] and re-run the menu again and choose which scanner you want to run in Safe Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode. When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help file. http://www.ik-cs.com/multi-av.htm * * * Please report back your results * * * -- Dave http://www.claymania.com/removal-trojan-adware.html http://www.ik-cs.com/got-a-virus.htm |
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#3
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"David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message news:OD2zyNMDGHA.984@tk2msftngp13.phx.gbl... > From: "Fishb8" <royandros@xtra.co.nz> > > | xp pro, 3200amd, 1gb > | At times my pc goes on a major go-slow. When I look at the Task manager > | Explorer.exe is using 99% cpu and 120,000k. I reboot and it's ok but it > | happens when I open several programs, especially video files. > | How can I stop this, please? > | > > > > If you are using any version of Sun Java that is prior to JRE Version 5.0, > then > you are are strongly urged to remove any/all versions that are prior to > JRE > Version 5.0. There are vulnerabilities in them and they are actively > being exploited. > It is possible that is how you got infected with malware. > > Therefore, it is highly suggested that if there are any prior versions of > Sun Java > to Version 5 on the PC that they be removed and Sun Java JRE Version 5.0 > Update 6 > be installed ASAP. > > http://www.java.com/en/download/manual.jsp > > > For non-viral malware... > > Please download, install and update the following software... > > * Ad-aware SE v1.06 > http://www.lavasoft.de/ > http://www.lavasoftusa.com/ > > * SpyBot Search and Destroy v1.4 > http://security.kolla.de/ > > After the software is updated, I suggest scanning the system in Safe Mode. > > I also suggest downloading, installing and updating BHODemon for any > Browser Helper Objects > that may be on the PC. > > * BHODemon > > http://www.majorgeeks.com/downloadge...4332b4b8b8442d > > For viral malware... > > * Download MULTI_AV.EXE from the URL -- > http://www.ik-cs.com/programs/virtools/Multi_AV.exe > > To use this utility, perform the following... > Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS } > Choose; Unzip > Choose; Close > > Execute; C:\AV-CLS\StartMenu.BAT > { or Double-click on 'Start Menu' in C:\AV-CLS } > > NOTE: You may have to disable your software FireWall or allow WGET.EXE to > go through your > FireWall to allow it to download the needed AV vendor related files. > > C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS} > This will bring up the initial menu of choices and should be executed in > Normal Mode. > This way all the components can be downloaded from each AV vendor's web > site. > The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and > Reboot the PC. > > You can choose to go to each menu item and just download the needed files > or you can > download the files and perform a scan in Normal Mode. Once you have > downloaded the files > needed for each scanner you want to use, you should reboot the PC into > Safe Mode [F8 key > during boot] and re-run the menu again and choose which scanner you want > to run in Safe > Mode. It is suggested to run the scanners in both Safe Mode and Normal > Mode. > > When the menu is displayed hitting 'H' or 'h' will bring up a more > comprehensive PDF help > file. http://www.ik-cs.com/multi-av.htm > > > * * * Please report back your results * * * > > > -- > Dave > http://www.claymania.com/removal-trojan-adware.html > http://www.ik-cs.com/got-a-virus.htm Hi Dave Tried all you suggested and no virus or Trojan, just some low level spyware. |
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#4
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From: "Fishb8" <royandros@xtra.co.nz>
| Hi Dave | Tried all you suggested and no virus or Trojan, just some low level spyware. | Please download, install and update the following software... * Ad-aware SE v1.06 http://www.lavasoft.de/ http://www.lavasoftusa.com/ * SpyBot Search and Destroy v1.4 http://security.kolla.de/ After the software is updated, I suggest scanning the system in Safe Mode. -- Dave http://www.claymania.com/removal-trojan-adware.html http://www.ik-cs.com/got-a-virus.htm |
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#5
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If David's suggestions fail to resolve the problem try another approach.
Task Manager is useful but you could look at another freeware utility Process Explorer, which provides similar information but adds that little bit extra towards seeing what the running processes represent. For further information about Process Explorer see here: http://www.sysinternals.com/ntw2k/fr.../procexp.shtml To ascertain which service is causing the problem select the svchost producing the high CPU usage, right click, select Properties, Services. Note there are the full names and some explanation of what each service does. You will find further information on Services here: http://majorgeeks.com/page.php?id=12 To trace the particular Service involved you need to turn off each service in turn and then restore it noting what effect it has on CPU usage. However, you need to take care and watch what other Services are dependent on that service. When you click on the Dependencies tab allow it a little time to display the information. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ "Fishb8" <royandros@xtra.co.nz> wrote in message news:EOUtf.11685$vH5.577596@news.xtra.co.nz... > > "David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message > news:OD2zyNMDGHA.984@tk2msftngp13.phx.gbl... >> From: "Fishb8" <royandros@xtra.co.nz> >> >> | xp pro, 3200amd, 1gb >> | At times my pc goes on a major go-slow. When I look at the Task manager >> | Explorer.exe is using 99% cpu and 120,000k. I reboot and it's ok but it >> | happens when I open several programs, especially video files. >> | How can I stop this, please? >> | >> >> >> >> If you are using any version of Sun Java that is prior to JRE Version >> 5.0, then >> you are are strongly urged to remove any/all versions that are prior to >> JRE >> Version 5.0. There are vulnerabilities in them and they are actively >> being exploited. >> It is possible that is how you got infected with malware. >> >> Therefore, it is highly suggested that if there are any prior versions of >> Sun Java >> to Version 5 on the PC that they be removed and Sun Java JRE Version 5.0 >> Update 6 >> be installed ASAP. >> >> http://www.java.com/en/download/manual.jsp >> >> >> For non-viral malware... >> >> Please download, install and update the following software... >> >> * Ad-aware SE v1.06 >> http://www.lavasoft.de/ >> http://www.lavasoftusa.com/ >> >> * SpyBot Search and Destroy v1.4 >> http://security.kolla.de/ >> >> After the software is updated, I suggest scanning the system in Safe >> Mode. >> >> I also suggest downloading, installing and updating BHODemon for any >> Browser Helper Objects >> that may be on the PC. >> >> * BHODemon >> >> http://www.majorgeeks.com/downloadge...4332b4b8b8442d >> >> For viral malware... >> >> * Download MULTI_AV.EXE from the URL -- >> http://www.ik-cs.com/programs/virtools/Multi_AV.exe >> >> To use this utility, perform the following... >> Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS } >> Choose; Unzip >> Choose; Close >> >> Execute; C:\AV-CLS\StartMenu.BAT >> { or Double-click on 'Start Menu' in C:\AV-CLS } >> >> NOTE: You may have to disable your software FireWall or allow WGET.EXE to >> go through your >> FireWall to allow it to download the needed AV vendor related files. >> >> C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in >> C:\AV-CLS} >> This will bring up the initial menu of choices and should be executed in >> Normal Mode. >> This way all the components can be downloaded from each AV vendor's web >> site. >> The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and >> Reboot the PC. >> >> You can choose to go to each menu item and just download the needed files >> or you can >> download the files and perform a scan in Normal Mode. Once you have >> downloaded the files >> needed for each scanner you want to use, you should reboot the PC into >> Safe Mode [F8 key >> during boot] and re-run the menu again and choose which scanner you want >> to run in Safe >> Mode. It is suggested to run the scanners in both Safe Mode and Normal >> Mode. >> >> When the menu is displayed hitting 'H' or 'h' will bring up a more >> comprehensive PDF help >> file. http://www.ik-cs.com/multi-av.htm >> >> >> * * * Please report back your results * * * >> >> >> -- >> Dave >> http://www.claymania.com/removal-trojan-adware.html >> http://www.ik-cs.com/got-a-virus.htm > Hi Dave > Tried all you suggested and no virus or Trojan, just some low level > spyware. > |
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