Re: lost desk top

Hello.
I read the "how to" for posts that you provided and I will provide as much
information as I can but this is not my computer, it's my dad's. It also
states to start a new post but since there are so many posts started with
similar to exact situations, I believe it would be easier to just post as a
reply.

I do not have a "blank" screen because my dad has a wallpaper (I hope that
is correct because I also know there's a "background") but anyway...

He has windows xp home edition and there are no icons, no taskbar and
clicking on the desktop area does not do anything. If you try to run
%systemroot% explorer.exe, or "system tray" exc. from the "new task" it will
pop-up the task bar but does not last more than a milli-second.

I have ran a repair install and a clean install. I have also tried to scan
for spyware and virus scan. I have tried safe mode and last night I could get
into safe mode but it was only a blank black screen today it will not even
make it to safe mode, it stops on the loading of the "files"- I'm not sure
what these files are and did not write an example of them down but it looks
like a list of windows files as they are loaded.

I cannot say when this first occurred and what site someone was on; my neice
was on the computer and no one knows where she was, she states that she was
only im-ing friends from AIM. (Not sure if that's it and she's just worried
about getting in trouble)

This appears to be a "boot-up" problem (from talking to a tech support rep.
at school) and nothing shows in the applications windows when first logging
on.

I have also tried a selective start up as described in some of the other
forum posts by selecting "selective startup" unchecking process system.ini
file, process win.ini file, load startup items. That did not help so then I
went back to normal startup.

I have been working on this since last night but I think I have pretty much
covered what I have tried. (I have basically tried whatever I could from the
posts that I have read "here" and whatever I have known from working with
other problems.)

Speaking of problems there has been no "error" pop-ups except one that said
it was unable to complete operation...this was last night and I'm not sure I
can tell you what triggered that (don't remember what I was doing at the
time) but I think it was basically telling me there was something wrong with
the booting.

"Malke" wrote:

> curtisjam wrote:
>
> >
> > hi to all can someone help me please i cant see anything on my desktop
> > only the wallpaper if i want to go in the computer i have to use ctrl
> > alt del to enter setup there is no startup icon or toolbar icon.
> >
> >
> Without more information from you, it is not possible to give a specific
> answer. Most commonly this is caused by malware. You can look at the
> general malware removal steps here:
>
> http://www.elephantboycomputers.com/...moving_Malware
>
> Otherwise, post back with more information. Here is a link which will
> show you what details you should include in your newsgroup post:
>
> http://www.dts-l.org/goodpost.htm
>
> Malke
> --
> MS-MVP Windows User/Shell
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic"
>

Also forgot...I went here http://www.kellys-korner-xp.com/xp_tweaks.htm the
post claims there are instructions at the top to help you complete this but I
did not see the instructions...i was prompted to restart computer at the end
(making me think it was completed, but it didn't appear that anything
happened - or helped)

"Kerri" wrote:

> Hello.
> I read the "how to" for posts that you provided and I will provide as much
> information as I can but this is not my computer, it's my dad's. It also
> states to start a new post but since there are so many posts started with
> similar to exact situations, I believe it would be easier to just post as a
> reply.
>
> I do not have a "blank" screen because my dad has a wallpaper (I hope that
> is correct because I also know there's a "background") but anyway...
>
> He has windows xp home edition and there are no icons, no taskbar and
> clicking on the desktop area does not do anything. If you try to run
> %systemroot% explorer.exe, or "system tray" exc. from the "new task" it will
> pop-up the task bar but does not last more than a milli-second.
>
> I have ran a repair install and a clean install. I have also tried to scan
> for spyware and virus scan. I have tried safe mode and last night I could get
> into safe mode but it was only a blank black screen today it will not even
> make it to safe mode, it stops on the loading of the "files"- I'm not sure
> what these files are and did not write an example of them down but it looks
> like a list of windows files as they are loaded.
>
> I cannot say when this first occurred and what site someone was on; my neice
> was on the computer and no one knows where she was, she states that she was
> only im-ing friends from AIM. (Not sure if that's it and she's just worried
> about getting in trouble)
>
> This appears to be a "boot-up" problem (from talking to a tech support rep.
> at school) and nothing shows in the applications windows when first logging
> on.
>
> I have also tried a selective start up as described in some of the other
> forum posts by selecting "selective startup" unchecking process system.ini
> file, process win.ini file, load startup items. That did not help so then I
> went back to normal startup.
>
> I have been working on this since last night but I think I have pretty much
> covered what I have tried. (I have basically tried whatever I could from the
> posts that I have read "here" and whatever I have known from working with
> other problems.)
>
> Speaking of problems there has been no "error" pop-ups except one that said
> it was unable to complete operation...this was last night and I'm not sure I
> can tell you what triggered that (don't remember what I was doing at the
> time) but I think it was basically telling me there was something wrong with
> the booting.
>
> "Malke" wrote:
>
> > curtisjam wrote:
> >
> > >
> > > hi to all can someone help me please i cant see anything on my desktop
> > > only the wallpaper if i want to go in the computer i have to use ctrl
> > > alt del to enter setup there is no startup icon or toolbar icon.
> > >
> > >
> > Without more information from you, it is not possible to give a specific
> > answer. Most commonly this is caused by malware. You can look at the
> > general malware removal steps here:
> >
> > http://www.elephantboycomputers.com/...moving_Malware
> >
> > Otherwise, post back with more information. Here is a link which will
> > show you what details you should include in your newsgroup post:
> >
> > http://www.dts-l.org/goodpost.htm
> >
> > Malke
> > --
> > MS-MVP Windows User/Shell
> > Elephant Boy Computers
> > www.elephantboycomputers.com
> > "Don't Panic"
> >