I'm trying to help a friend. He wants to reinstall windowsxp, at startup he
receives an error message stated that there is a problem with explorer.exe.
I told him to insert windows disc and reboot and then he can install. He
said that he can not because a newer verison is installed. How can he
install windowsxp from disc with an older version.

Hi

You can slipstream the XP Pro CD so as to install without having to revert
to SP1 first:

http://www.msfn.org/articles.php?act...showarticle=49


--


Will Denny
MS MVP Windows Shell/User
Please reply to the News Groups

"Owen Cadigan" <cadiganshop@optonline.net> wrote in message
news:ec1e0cd2193c44f6b781f29c7cdcda04@ureader.com. ..
> I'm trying to help a friend. He wants to reinstall windowsxp, at startup
> he
> receives an error message stated that there is a problem with
> explorer.exe.
> I told him to insert windows disc and reboot and then he can install. He
> said that he can not because a newer verison is installed. How can he
> install windowsxp from disc with an older version.

This error message shouldn't occur. He is trying to install XP over the
existing copy by running it from within Windows. If he does as you have told
him the Windows setup program will kick in. He needs to check to see that
his CD-ROM is the first boot option before proceeding, if it isn't then he
needs to change it.
Visit my website http://xphelpandsupport.mvps.org Click the Win XP Faq
button and take a look at questions 13, 79 and 85. Question 85 is an
illustrated guide to installing Windows XP. This assumes he has a boxed
retail copy of windows xp. If he only has recovery disks supplied by the pc
manufactuer he will need to check the PC's user guide for details of how to
re-install.

--
John Barnett MVP
Associate Expert
http://xphelpandsupport.mvps.org

The information in this post is supplied "as is". No warranty of any kind,
either expressed or implied, is made in relation to the accuracy,
reliability or content of this post. The Author shall not be liable for any
direct, indirect, incidental or consequential damages arising out of the use
of, or inability to use, information or opinions expressed in this post..



"Owen Cadigan" <cadiganshop@optonline.net> wrote in message
news:ec1e0cd2193c44f6b781f29c7cdcda04@ureader.com. ..
> I'm trying to help a friend. He wants to reinstall windowsxp, at startup
> he
> receives an error message stated that there is a problem with
> explorer.exe.
> I told him to insert windows disc and reboot and then he can install. He
> said that he can not because a newer verison is installed. How can he
> install windowsxp from disc with an older version.

"John Barnett MVP" <freelanceit@mvps.org.NOSPAM> wrote:

>This error message shouldn't occur.

The message about trying to install an older version will occur if you
boot from a CD that is the Original Release or Service Pack 1 version
and the installed XP has been upgraded to Service Pack 2.

The solution is to create a new Install CD with Service Pack 2
slipstreamed into it.

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca