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When I Restart or am shutting down the computer, I get the pop-up box:
End program - explorer.exe Sometimes it does manage to end, and sometimes it doesn't, and I have to click the button "End Now" to carry on with the Restart or the Shutdown. At other times the pop-box says: End Program - 0 And I have to carry out the same procedure as above. My computer is rather dodgy these days and this could be quite a contributor. What could be wrong? TIA |
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#2
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Ben Stevenson wrote:
> When I Restart or am shutting down the computer, I get the pop-up box: > > End program - explorer.exe > > Sometimes it does manage to end, and sometimes it doesn't, and I have to > click the button > "End Now" to carry on with the Restart or the Shutdown. > > At other times the pop-box says: > > End Program - 0 > > And I have to carry out the same procedure as above. My computer is rather > dodgy these days and this could be quite a contributor. > What could be wrong? > TIA > > Have you done a thorough check for malware using a combination of AV an anti-malware programs in safe mode? See this links for info on malware scanning: THE PARASITE FIGHT Finding, Removing & Protecting Yourself From Scumware http://aumha.org/a/parasite.htm Richard Harper’s Guide to Cleaning Pests http://rgharper.mvps.org/cleanit.htm Also you can do some clean boot troubleshooting: How to Troubleshoot By Using the Msconfig Utility in Windows XP http://support.microsoft.com/?id=310560 How to perform advanced clean-boot troubleshooting in Windows XP http://support.microsoft.com/?id=316434 Here is a shutdown/restart troubleshooting guide: http://aumha.org/win5/a/shtdwnxp.htm -- Rock MS MVP Windows - Shell/User |
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