I'm having a problem with my CD writer - I insert a blank CD and when
I try to open the CD drive it prompts me to insert a CD, even though there is
already one in the drive D. And when I try to use the Roxio Easy CD Creator
on my computer (which is what pops up when I insert a blank CD) to make a
data CD, and click format CD I get the following error message: Unknown
error. Drive reported an unknown error (0x17) You will not be able to read
and write to the CD through drive letter acccess. In additon, when I click on
properites for the inserted CD it tells me there is 0 MB free space, although
I think it should read 800 MB or so. I can still play CDs and DVDs on my
drive, and it is a CD-RW drive - Any suggestions??

How to troubleshoot issues that occur when you write data
to a CD-R or CD-RW optical disc in Windows XP
http://support.microsoft.com/kb/324129/en-us

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

-------------------------------------------------------------------------------------------

"Gretchen" wrote:

| I'm having a problem with my CD writer - I insert a blank CD and when
| I try to open the CD drive it prompts me to insert a CD, even though there is
| already one in the drive D. And when I try to use the Roxio Easy CD Creator
| on my computer (which is what pops up when I insert a blank CD) to make a
| data CD, and click format CD I get the following error message: Unknown
| error. Drive reported an unknown error (0x17) You will not be able to read
| and write to the CD through drive letter acccess. In additon, when I click on
| properites for the inserted CD it tells me there is 0 MB free space, although
| I think it should read 800 MB or so. I can still play CDs and DVDs on my
| drive, and it is a CD-RW drive - Any suggestions??

I followed this link and downloaded the updated version of Roxio Easy CD
Creator Basic 5.3.10v and rebooted, and when I did this and put a blank CD
in, my computer read itsn't available space and I was able to copy files over
and then when I clicked "write to CD", it went through the whole process and
after about 3 minutes a message popped up saying that the CD write wizard was
unable to write, and that CD may not be usable or something to that
effect...I haven't been able to find any tips on the website you sent me
before, so any other suggestions? Thanks for your help

"Carey Frisch [MVP]" wrote:

> How to troubleshoot issues that occur when you write data
> to a CD-R or CD-RW optical disc in Windows XP
> http://support.microsoft.com/kb/324129/en-us
>
> --
> Carey Frisch
> Microsoft MVP
> Windows - Shell/User
> Microsoft Community Newsgroups
> news://msnews.microsoft.com/
>
> -------------------------------------------------------------------------------------------
>
> "Gretchen" wrote:
>
> | I'm having a problem with my CD writer - I insert a blank CD and when
> | I try to open the CD drive it prompts me to insert a CD, even though there is
> | already one in the drive D. And when I try to use the Roxio Easy CD Creator
> | on my computer (which is what pops up when I insert a blank CD) to make a
> | data CD, and click format CD I get the following error message: Unknown
> | error. Drive reported an unknown error (0x17) You will not be able to read
> | and write to the CD through drive letter acccess. In additon, when I click on
> | properites for the inserted CD it tells me there is 0 MB free space, although
> | I think it should read 800 MB or so. I can still play CDs and DVDs on my
> | drive, and it is a CD-RW drive - Any suggestions??
>
>