I have a new Dell computer with Windows XP SP2 factory installed. When I try
to access the Windows Update site, the computer checks for new updates for a
minute or so and then I get the error message "The website has encountered a
problem and cannot display the page you are trying to view" along with error
code 0x8024001D. I can't download any updates and I also can't post a new
message on this forum. I can post a reply to an existing message, but can't
post a new topic. I am on another computer right now so I can post here. On
my XP computer, I am running the Windows firewall and Symantec virus
protection and both are enabled when trying to access the updates. Any
suggestions on resolving both problems? Thank you for any help.

Hi

Please try the following link:

http://groups.google.co.uk/groups?q=0x8024001D&hl=en

Failing that, please try the Windows Update News Group:

news://msnews.microsoft.com/microsof....windowsupdate or
http://aumha.org/nntp.htm

--


Will Denny
MS MVP Windows Shell/User
Please reply to the News Groups

"Nelda" <Nelda@discussions.microsoft.com> wrote in message
news:04915A17-FE2A-452A-A02D-45215D3A0C81@microsoft.com...
>I have a new Dell computer with Windows XP SP2 factory installed. When I
>try
> to access the Windows Update site, the computer checks for new updates for
> a
> minute or so and then I get the error message "The website has encountered
> a
> problem and cannot display the page you are trying to view" along with
> error
> code 0x8024001D. I can't download any updates and I also can't post a new
> message on this forum. I can post a reply to an existing message, but
> can't
> post a new topic. I am on another computer right now so I can post here.
> On
> my XP computer, I am running the Windows firewall and Symantec virus
> protection and both are enabled when trying to access the updates. Any
> suggestions on resolving both problems? Thank you for any help.

I should also add that I am on dialup connection and using Earthlink
Accelerator, if that makes any difference. Thanks.

"Nelda" wrote:

> I have a new Dell computer with Windows XP SP2 factory installed. When I try
> to access the Windows Update site, the computer checks for new updates for a
> minute or so and then I get the error message "The website has encountered a
> problem and cannot display the page you are trying to view" along with error
> code 0x8024001D. I can't download any updates and I also can't post a new
> message on this forum. I can post a reply to an existing message, but can't
> post a new topic. I am on another computer right now so I can post here. On
> my XP computer, I am running the Windows firewall and Symantec virus
> protection and both are enabled when trying to access the updates. Any
> suggestions on resolving both problems? Thank you for any help.

Nelda wrote:

> I should also add that I am on dialup connection and using Earthlink
> Accelerator, if that makes any difference. Thanks.
>
> "Nelda" wrote:
>
>
>>I have a new Dell computer with Windows XP SP2 factory installed. When I try
>>to access the Windows Update site, the computer checks for new updates for a
>>minute or so and then I get the error message "The website has encountered a
>>problem and cannot display the page you are trying to view" along with error
>>code 0x8024001D. I can't download any updates and I also can't post a new
>>message on this forum. I can post a reply to an existing message, but can't
>>post a new topic. I am on another computer right now so I can post here. On
>>my XP computer, I am running the Windows firewall and Symantec virus
>>protection and both are enabled when trying to access the updates. Any
>>suggestions on resolving both problems? Thank you for any help.

Best to post your question to the experts in the Windows update
newsgroup: news://msnews.microsoft.com/microsof....windowsupdate


--
Rock
MS MVP Windows - Shell/User