I have a problem with my ACer travelmate 4000 not reading any type of CD
(music or program) on the dvd rw. It will read DVD but not the CD variety.
I have uninstalled the driver and hardware and re-booted the machine to no
avail. Windows update cannot find a newer driver than the one I currently
have installed.
The laptop tries to open the CDs but cannot achieve it. It clicks and thats
about it. On my computer the DVD drive does not register any cd when there
is one in place. Any ideas or will it be a case of a replacement dvd rw
component.

Thanks
--
Bob

how about is you try to access it from windows explorer?
if you can't chances are the drive is bad.

"Bob Green" <BobGreen@discussions.microsoft.com> wrote in message
news:922E75E0-A689-4EB9-BDB4-4DE9C7AD318F@microsoft.com...
>I have a problem with my ACer travelmate 4000 not reading any type of CD
> (music or program) on the dvd rw. It will read DVD but not the CD
> variety.
> I have uninstalled the driver and hardware and re-booted the machine to no
> avail. Windows update cannot find a newer driver than the one I currently
> have installed.
> The laptop tries to open the CDs but cannot achieve it. It clicks and
> thats
> about it. On my computer the DVD drive does not register any cd when
> there
> is one in place. Any ideas or will it be a case of a replacement dvd rw
> component.
>
> Thanks
> --
> Bob

A smilar thing happened to me recently on my Sony Vaio laptop. It is within
the warranty period. I phoned Sony and after some tests they took back the
machine and replaced the DVD/CD drive. It sounds to me as though you have a
failure of hardware.


"Bob Green" wrote:

> I have a problem with my ACer travelmate 4000 not reading any type of CD
> (music or program) on the dvd rw. It will read DVD but not the CD variety.
> I have uninstalled the driver and hardware and re-booted the machine to no
> avail. Windows update cannot find a newer driver than the one I currently
> have installed.
> The laptop tries to open the CDs but cannot achieve it. It clicks and thats
> about it. On my computer the DVD drive does not register any cd when there
> is one in place. Any ideas or will it be a case of a replacement dvd rw
> component.
>
> Thanks
> --
> Bob