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#1
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I really need some help. Right now I can't access my computer at all. When
it boots instead of the usual quick login screen which lists the users I get a general windows logon dialogue box. If I enter one of the active usernames and passwords it logs into windows properly, but only for a couple of seconds and then it loops back to the same login screen. Safe mode doesn't seem to help. I have windows xp sp2. Please help me. Thanks. Tom |
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#2
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Hi Tom
Can you access Windows via the Administrator Account, or do you have the same problem? Have you tried 'Last Known Good Configuration' - from the same screen as access to Safe Mode? -- Will Denny MS MVP Windows Shell/User Please reply to the News Groups "Tom Wells" <tomers@shaw.ca> wrote in message news:6WUtf.229154$ki.143542@pd7tw2no... >I really need some help. Right now I can't access my computer at all. When >it boots instead of the usual quick login screen which lists the users I >get a general windows logon dialogue box. If I enter one of the active >usernames and passwords it logs into windows properly, but only for a >couple of seconds and then it loops back to the same login screen. Safe >mode doesn't seem to help. I have windows xp sp2. Please help me. Thanks. >Tom |
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#3
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Tom Wells wrote:
> I really need some help. Right now I can't access my computer at all. When > it boots instead of the usual quick login screen which lists the users I get > a general windows logon dialogue box. If I enter one of the active usernames > and passwords it logs into windows properly, but only for a couple of > seconds and then it loops back to the same login screen. Safe mode doesn't > seem to help. I have windows xp sp2. Please help me. Thanks. Tom > > Have you recently removed spyware? If so see if this link helps: Unable to Log On To Windows XP After Removing wsaupdater.exe http://www.lavasofthelp.com/articles/v6/04/06/0901.html -- Rock MS MVP Windows - Shell/User |
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#4
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Hi Will,
Thanks for your prompt reply. I have tried the last known good configuration option and it results in the same problem. I tried to use the adminstrator account, but, since I use it so rarely I can't remember the password. A couple of additional observations which may or may not be related. Often when I reboot my keyboard isn't recognized. Also when I go to safe mode it says Windows Home edition. A year or so ago I installed windows xp professional. Tom "Will Denny" <willdenny@mvps.org> wrote in message news:eNfafDwDGHA.1676@TK2MSFTNGP09.phx.gbl... > Hi Tom > > Can you access Windows via the Administrator Account, or do you have the > same problem? Have you tried 'Last Known Good Configuration' - from the > same screen as access to Safe Mode? > > -- > > > Will Denny > MS MVP Windows Shell/User > Please reply to the News Groups > > "Tom Wells" <tomers@shaw.ca> wrote in message > news:6WUtf.229154$ki.143542@pd7tw2no... >>I really need some help. Right now I can't access my computer at all. When >>it boots instead of the usual quick login screen which lists the users I >>get a general windows logon dialogue box. If I enter one of the active >>usernames and passwords it logs into windows properly, but only for a >>couple of seconds and then it loops back to the same login screen. Safe >>mode doesn't seem to help. I have windows xp sp2. Please help me. Thanks. >>Tom > > |
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#5
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Thanks Rock,
That might be the answer I will investigate it. Tom "Rock" <rock@mail.nospam.net> wrote in message news:eZ8QfPwDGHA.3828@TK2MSFTNGP14.phx.gbl... > Tom Wells wrote: > >> I really need some help. Right now I can't access my computer at all. >> When it boots instead of the usual quick login screen which lists the >> users I get a general windows logon dialogue box. If I enter one of the >> active usernames and passwords it logs into windows properly, but only >> for a couple of seconds and then it loops back to the same login screen. >> Safe mode doesn't seem to help. I have windows xp sp2. Please help me. >> Thanks. Tom > > Have you recently removed spyware? If so see if this link helps: > Unable to Log On To Windows XP After Removing wsaupdater.exe > http://www.lavasofthelp.com/articles/v6/04/06/0901.html > > -- > Rock > MS MVP Windows - Shell/User > |
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#6
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More symptoms. If I try to enter the recovery console by booting from the
Windows cdrom I can only get so far and then I get an error message that says that it failed to find the hard drive. What now? Tom "Tom Wells" <tomers@shaw.ca> wrote in message news:6WUtf.229154$ki.143542@pd7tw2no... >I really need some help. Right now I can't access my computer at all. When >it boots instead of the usual quick login screen which lists the users I >get a general windows logon dialogue box. If I enter one of the active >usernames and passwords it logs into windows properly, but only for a >couple of seconds and then it loops back to the same login screen. Safe >mode doesn't seem to help. I have windows xp sp2. Please help me. Thanks. >Tom > |
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#7
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Tom Wells wrote:
> Thanks Rock, > That might be the answer I will investigate it. Tom > > "Rock" <rock@mail.nospam.net> wrote in message > news:eZ8QfPwDGHA.3828@TK2MSFTNGP14.phx.gbl... > >>Tom Wells wrote: >> >> >>>I really need some help. Right now I can't access my computer at all. >>>When it boots instead of the usual quick login screen which lists the >>>users I get a general windows logon dialogue box. If I enter one of the >>>active usernames and passwords it logs into windows properly, but only >>>for a couple of seconds and then it loops back to the same login screen. >>>Safe mode doesn't seem to help. I have windows xp sp2. Please help me. >>>Thanks. Tom >> >>Have you recently removed spyware? If so see if this link helps: >>Unable to Log On To Windows XP After Removing wsaupdater.exe >>http://www.lavasofthelp.com/articles/v6/04/06/0901.html >> >>-- >>Rock >>MS MVP Windows - Shell/User Good luck Tom. -- Rock MS MVP Windows - Shell/User |
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#8
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Tom Wells wrote:
> More symptoms. If I try to enter the recovery console by booting from the > Windows cdrom I can only get so far and then I get an error message that > says that it failed to find the hard drive. What now? Tom > > "Tom Wells" <tomers@shaw.ca> wrote in message > news:6WUtf.229154$ki.143542@pd7tw2no... > >>I really need some help. Right now I can't access my computer at all. When >>it boots instead of the usual quick login screen which lists the users I >>get a general windows logon dialogue box. If I enter one of the active >>usernames and passwords it logs into windows properly, but only for a >>couple of seconds and then it loops back to the same login screen. Safe >>mode doesn't seem to help. I have windows xp sp2. Please help me. Thanks. >>Tom >> > > > Did you change the BIOS so that looks to the CD drive first on booting? Is the hard drive recognized in the BIOS? Reboot and go into the BIOS to see. Open the case and make sure all the cabling to the drive is connected properly. Download a drive diagnostic utility from the drive manufacturer's web site. That will create a bootable floppy or CD. Boot from that and run the diagnostics. -- Rock MS MVP Windows - Shell/User |
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#9
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I tried to use the adminstrator account, but, since I use it so rarely I
can't remember the password. The "Administrator" account password is usually left balnk (ie no password). have you tried to boot from a Win XP floppy disk?? www.bootdisk.com "Tom Wells" wrote: > Hi Will, > > Thanks for your prompt reply. I have tried the last known good configuration > option and it results in the same problem. I tried to use the adminstrator > account, but, since I use it so rarely I can't remember the password. A > couple of additional observations which may or may not be related. Often > when I reboot my keyboard isn't recognized. Also when I go to safe mode it > says Windows Home edition. A year or so ago I installed windows xp > professional. Tom > > "Will Denny" <willdenny@mvps.org> wrote in message > news:eNfafDwDGHA.1676@TK2MSFTNGP09.phx.gbl... > > Hi Tom > > > > Can you access Windows via the Administrator Account, or do you have the > > same problem? Have you tried 'Last Known Good Configuration' - from the > > same screen as access to Safe Mode? > > > > -- > > > > > > Will Denny > > MS MVP Windows Shell/User > > Please reply to the News Groups > > > > "Tom Wells" <tomers@shaw.ca> wrote in message > > news:6WUtf.229154$ki.143542@pd7tw2no... > >>I really need some help. Right now I can't access my computer at all. When > >>it boots instead of the usual quick login screen which lists the users I > >>get a general windows logon dialogue box. If I enter one of the active > >>usernames and passwords it logs into windows properly, but only for a > >>couple of seconds and then it loops back to the same login screen. Safe > >>mode doesn't seem to help. I have windows xp sp2. Please help me. Thanks. > >>Tom > > > > > > > |
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#10
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Is the drive showing up on the BIOS screen as primary master, etc.??
"Tom Wells" wrote: > More symptoms. If I try to enter the recovery console by booting from the > Windows cdrom I can only get so far and then I get an error message that > says that it failed to find the hard drive. What now? Tom > > "Tom Wells" <tomers@shaw.ca> wrote in message > news:6WUtf.229154$ki.143542@pd7tw2no... > >I really need some help. Right now I can't access my computer at all. When > >it boots instead of the usual quick login screen which lists the users I > >get a general windows logon dialogue box. If I enter one of the active > >usernames and passwords it logs into windows properly, but only for a > >couple of seconds and then it loops back to the same login screen. Safe > >mode doesn't seem to help. I have windows xp sp2. Please help me. Thanks. > >Tom > > > > > |
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