"Ron Sommer" <rsommer@nospam.ktis.net> wrote in message
news:ONn%23psdEGHA.532@TK2MSFTNGP15.phx.gbl...
> Are you automatically scanning email for viruses?
> Turn it off. It only causes problems.

What sorts of problems does it create?

"Doug Kanter" <ancientangler@hotmail.com> wrote in message
news:W39vf.1192$qg.880@news02.roc.ny...
> "Ron Sommer" <rsommer@nospam.ktis.net> wrote in message
> news:ONn%23psdEGHA.532@TK2MSFTNGP15.phx.gbl...
>> Are you automatically scanning email for viruses?
>> Turn it off. It only causes problems.
>
> What sorts of problems does it create?
>
Corruption of the OE dbx files
Problems sending
Problems downloading
--
Ron Sommer

"Ron Sommer" <rsommer@nospam.ktis.net> wrote in message
news:udWoDAgEGHA.3896@TK2MSFTNGP10.phx.gbl...
>
> "Doug Kanter" <ancientangler@hotmail.com> wrote in message
> news:W39vf.1192$qg.880@news02.roc.ny...
>> "Ron Sommer" <rsommer@nospam.ktis.net> wrote in message
>> news:ONn%23psdEGHA.532@TK2MSFTNGP15.phx.gbl...
>>> Are you automatically scanning email for viruses?
>>> Turn it off. It only causes problems.
>>
>> What sorts of problems does it create?
>>
> Corruption of the OE dbx files
> Problems sending
> Problems downloading
> --
> Ron Sommer
>

I haven't experienced this, after 4 years of using NAV. Is it more prevalent
with some AV software?

Doug Kanter wrote:
> > > > Are you automatically scanning email for viruses?
> > > > Turn it off. It only causes problems.
> > >
> > > What sorts of problems does it create?
> > >
> > Corruption of the OE dbx files
> > Problems sending
> > Problems downloading
> > --
> I haven't experienced this, after 4 years of using NAV. Is it more
> prevalent with some AV software?

1. Just because email scanning hasn't affected you (yet) doesn't mean it's
without risks:
http://www.microsoft.com/windows/IE/...orruption.mspx

2. If you read http://support.microsoft.com/?kbid=813514, you'll see email
scanning can be the cause of many OE problems.

3. Email scanning provides no additional protection and even Symantec says
it's not necessary:

<paste>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</paste>
http://service1.symantec.com/SUPPORT...02111812533106

It'd be much more appropriate to discuss all of this in...

OE6-specific newsgroup:
news://msnews.microsoft.com/microsof...tlooke xpress
OE General newsgroup:
news://msnews.microsoft.com/microsof...xpress.general
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

"PA Bear" <PABearMVP@gmail.com> wrote in message
news:OQNXZXiEGHA.3092@TK2MSFTNGP10.phx.gbl...
> Doug Kanter wrote:
>> > > > Are you automatically scanning email for viruses?
>> > > > Turn it off. It only causes problems.
>> > >
>> > > What sorts of problems does it create?
>> > >
>> > Corruption of the OE dbx files
>> > Problems sending
>> > Problems downloading
>> > --
>> I haven't experienced this, after 4 years of using NAV. Is it more
>> prevalent with some AV software?
>
> 1. Just because email scanning hasn't affected you (yet) doesn't mean it's
> without risks:
> http://www.microsoft.com/windows/IE/...orruption.mspx
>
> 2. If you read http://support.microsoft.com/?kbid=813514, you'll see email
> scanning can be the cause of many OE problems.

Interesting. Thank you.

Here's an update: I put the home laptop into standby before leaving.
There is a button on the laptop to turn off the network card. It's lit
up when the card is on. I noticed the light went off when the machine
was in stand by. I don't think there is any way OE can check email
and cause the locking issue since the network card is not working.
Additionally, I shut down OE before putting the laptop into stand by.

At work, I still have the locking problem. It isn't an OE specific
issue. When I try to access my email through the hosting company's
webmail interface, I get the locking error that OE gives:

Connection Failed: Can't get lock. Mailbox in use - [mydomain].com Mail
Login

Everything always works fine from home. I'm thinking this has to be
something with the setup here at work. The hosting company says it
works fine for them. I think they have given up. It does seem to be
on my end but I have no idea what it is.

Any ideas?

Thanks,
Brett

The network people here at worked check this problem and couldn't
figure it out. People using web based email have no restrictions. The
hosting company said it's as if OE is opening a connection and not
closing it, so I get the can't get lock error. I rebooted my machine
and still get the error.

Brett