Hi Manu,

As you might know, when ghost boots up it goes into a PC-DOS environment
which normally recognizes generic drives.

In some cases, especially when dealing with new drives, the drive you are
trying to mount is invisible because it is usually not recognized. The same
goes with DVD burners and other external storage.

What I would suggest is to load the drivers manually (just like when you
install win98 from a boot disk, and need the CDROM drive to work). You can
normally get the drivers (for your controller and your drive) from the
manufacturer. Install it from the command line and see whether Ghost can see
your drives..

I hope this helps!

"Manu" wrote:

> Hi Richard,
>
> Thanks for the response. Actually, as I said before, my Ghost 2003 has
> always been able to work with drives connected to the ATA-133 card.
>
> It is just this one particular drive that seems to be invisible. And it
> remains invisible to Ghost in DOS even when connected to the motherboard IDE
> controller. It is only visible within the Windows environment.
>
> Anyhow I have decided on changing my plans slightly in order to address this
> issue, as outlined in my response to Jaymon earlier in this thread.
>
> Thanks very much for your suggestion - I appreciate the input.
>
> Regards.
>
> Manu
>
>
>
>
> "Richard Urban" <richardurbanREMOVETHIS@hotmail.com> wrote in message
> news:%23HLFKTq6FHA.3660@TK2MSFTNGP09.phx.gbl...
> > Update to the latest version of Ghost 10 or True Image 9. Either will be
> > able to work with the drives connected to the ATA-133 card.
> >
> > --
> >
> >
> > Regards,
> >
> > Richard Urban
> > Microsoft MVP Windows Shell/User
> >
> > Quote from George Ankner:
> > If you knew as much as you think you know,
> > You would realize that you don't know what you thought you knew!
> >
> > "Manu" <manu@invalid.address> wrote in message
> > news:OTHsxxf6FHA.3636@TK2MSFTNGP09.phx.gbl...
> >> Recently, I replaced a Western Digital 160GB drive on one PC with a
> >> Hitachi
> >> 250GB one. This is the master on the primary IDE channel on a Promise TX2
> >> Ultra-133 PCI Controller. The drive was partitioned (NTFS) and formatted
> >> in
> >> Disk Management and works perfectly in Windows (XP Pro).
> >>
> >> However, Ghost 2003 cannot see this drive when it reboots to write an
> >> image.
> >> Sees it fine within Windows though. I tried to use Ghost off a floppy and
> >> it
> >> too cannot see the drive. The drive does have the required "Ghost ID". I
> >> borrowed an Acronis TrueImage utility floppy and it cannot see the drive
> >> either!
> >>
> >> On a whim, I tested NTFS4DOS off a floppy and it does not see the drive
> >> also. Carrying the whim further, I temporarily restored this PC with a
> >> older
> >> Windows 98SE image which had large-drive support as well as NTFS4Win
> >> installed. That too does not see the drive! But it does see the 300GB
> >> drive
> >> that is also on the controller. Incidentally, Device Manager in that
> >> Windows
> >> 98SE does show the Hitachi drive, but without a drive letter assigned and
> >> reporting it as an "unknown partition". I surmised that this is not a
> >> Ghost-related problem.
> >>
> >> I tried a partition delete + recreate + format using the Hitachi/IBM
> >> drive
> >> set-up utility but it did not help. Physicals - jumpers, changing over to
> >> the secondary IDE controller, drive fitness test, chkdsk etc. - all were
> >> tried. When I put the old drive back, everything works fine again, at
> >> least
> >> as far as Ghost is concerned.
> >>
> >> I do regular Ghost image back ups and need this drive functional within
> >> its
> >> operations - hence this post.
> >>
> >> I would really appreciate any insights on what to look for in addressing
> >> this issue. Please excuse my verbosity here!
> >>
> >> Regards and have a nice day.
> >>
> >> Manu
> >>
> >>
> >>
> >>
> >>
> >
> >
>
>
>