I have this Dynex web cam and it says its for windows XP right on the box. I
downloaded the software (CD) but when I plyg the cam into the USB port, i get
this message "cannot install the device. CIP single chip. The class
installer wont allow this devise to upgrade or install."

HELP!!! any advice willl help me at this point.

1forthemoney wrote:

> I have this Dynex web cam and it says its for windows XP right on the box. I
> downloaded the software (CD) but when I plyg the cam into the USB port, i get
> this message "cannot install the device. CIP single chip. The class
> installer wont allow this devise to upgrade or install."
>
> HELP!!! any advice willl help me at this point.

A friend brought his PC to me the other day because his IBM webcam
didn't work after he installed it according to the instructions on the
box, which involved using a CD supplied with the webcam. Sounds like a
similar situation to yours.

I opened Device Manager, which had a yellow question mark against the
webcam. I told Windows to re-install the drivers, it asked for the CD,
then the webcam worked.

As far as I can tell, the IBM installer did not install the drivers
correctly, but when Windows re-installed the same drivers, they worked.
Perhaps re-installing the drivers using Device Manager will work for you
too.

Sunny

Usually (with USB devices) you install the software before you connect the
device. It will tell when you can connect the device..



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Most learned on these newsgroups
Tumppi, Helsinki, FINLAND
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"1forthemoney" <1forthemoney@discussions.microsoft.com> kirjoitti
viestissä:AA682AE5-1739-4E6B-A1A4-0B87CEEA839A@microsoft.com...
>I have this Dynex web cam and it says its for windows XP right on the box.
>I
> downloaded the software (CD) but when I plyg the cam into the USB port, i
> get
> this message "cannot install the device. CIP single chip. The class
> installer wont allow this devise to upgrade or install."
>
> HELP!!! any advice willl help me at this point.