When I open my Device Manager, there is no hardware listed there. It just
shows an empty space.........
Is there a virus causing this???
Assistance needed

Suleman wrote:

> When I open my Device Manager, there is no hardware listed there. It
> just shows an empty space.........
> Is there a virus causing this???
> Assistance needed

There have been a rash of posts about this. Some new malware is probably
causing it. Go through the following malware removal steps
systematically, getting any tools/updates you need from a different,
known-clean machine.

http://www.elephantboycomputers.com/...moving_Malware

After you've done this, it would be great if you could report back as to
whether this fixed the issue. R. McCarthy in
microsoft.windowsxp.general has commented that the permissions on the
ENUM key seem to be destroyed by whatever is going through the Windows
community right now. We haven't identified the malware that is doing it
yet.

Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"

Malke wrote:

> Suleman wrote:
>
>> When I open my Device Manager, there is no hardware listed there. It
>> just shows an empty space.........
>> Is there a virus causing this???
>> Assistance needed
>
> There have been a rash of posts about this. Some new malware is
> probably causing it. Go through the following malware removal steps
> systematically, getting any tools/updates you need from a different,
> known-clean machine.
>
> http://www.elephantboycomputers.com/...moving_Malware
>
> After you've done this, it would be great if you could report back as
> to whether this fixed the issue. R. McCarthy in
> microsoft.windowsxp.general has commented that the permissions on the
> ENUM key seem to be destroyed by whatever is going through the Windows
> community right now. We haven't identified the malware that is doing
> it yet.
>

Just to add to this, the poster in the other group said that the
AproposFix worked to solve this issue, so the problem is definitely
caused by malware. I would go through the malware removal steps at my
link above. Here is a link to the AproposFix forum entry at DSL
Reports:
http://www.dslreports.com/forum/remark,14679793

Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"

Thank you very much. The AproposFix worked perfectly. You really helped out
here. Thanks again

"Malke" wrote:

> Malke wrote:
>
> > Suleman wrote:
> >
> >> When I open my Device Manager, there is no hardware listed there. It
> >> just shows an empty space.........
> >> Is there a virus causing this???
> >> Assistance needed
> >
> > There have been a rash of posts about this. Some new malware is
> > probably causing it. Go through the following malware removal steps
> > systematically, getting any tools/updates you need from a different,
> > known-clean machine.
> >
> > http://www.elephantboycomputers.com/...moving_Malware
> >
> > After you've done this, it would be great if you could report back as
> > to whether this fixed the issue. R. McCarthy in
> > microsoft.windowsxp.general has commented that the permissions on the
> > ENUM key seem to be destroyed by whatever is going through the Windows
> > community right now. We haven't identified the malware that is doing
> > it yet.
> >
>
> Just to add to this, the poster in the other group said that the
> AproposFix worked to solve this issue, so the problem is definitely
> caused by malware. I would go through the malware removal steps at my
> link above. Here is a link to the AproposFix forum entry at DSL
> Reports:
> http://www.dslreports.com/forum/remark,14679793
>
> Malke
> --
> MS-MVP Windows User/Shell
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic"
>

Suleman wrote:

> Thank you very much. The AproposFix worked perfectly. You really
> helped out here. Thanks again

You're very welcome. Thanks for reporting back with the solution.

Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"