My system works disk doesn't do anything, other disks work fine, but this
one won't open at all. I went to my computer, and the disk isn't even
recognized. I tried the run, and .exe feature on "run" and still nothing.

socohenry wrote:

> My system works disk doesn't do anything, other disks work fine, but
> this one won't open at all. I went to my computer, and the disk isn't
> even recognized. I tried the run, and .exe feature on "run" and still
> nothing.

If you have no antivirus installed and cannot install NIS, then there is
a possibility that the computer is already infected. Since you haven't
given us much information about your system or the error, that's as
specific as I can be.

Make sure your computer is clean:
http://www.elephantboycomputers.com/...moving_Malware

If by your post you mean that autorun doesn't work with your NIS disk,
try it in another machine. If it doesn't work there, perhaps the disk
is damaged.

Otherwise, contact Symantec for help with their products:
http://www.symantec.com/techsupp/index.html

Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"

I just completely wiped my hard drive and re-installed XP, I installed NIS on
my desktop with no problems. I already have Norton internet security
installed, firewall etc.. The disk opens fine on my desktop, just not on the
laptop but any other disk works in the laptop cd drive. I'm really buggered.
Symantec on line help is pretty much worthless. Talking to someone costs a
fortune.

Please, anyone help!!

"Malke" wrote:

> socohenry wrote:
>
> > My system works disk doesn't do anything, other disks work fine, but
> > this one won't open at all. I went to my computer, and the disk isn't
> > even recognized. I tried the run, and .exe feature on "run" and still
> > nothing.
>
> If you have no antivirus installed and cannot install NIS, then there is
> a possibility that the computer is already infected. Since you haven't
> given us much information about your system or the error, that's as
> specific as I can be.
>
> Make sure your computer is clean:
> http://www.elephantboycomputers.com/...moving_Malware
>
> If by your post you mean that autorun doesn't work with your NIS disk,
> try it in another machine. If it doesn't work there, perhaps the disk
> is damaged.
>
> Otherwise, contact Symantec for help with their products:
> http://www.symantec.com/techsupp/index.html
>
> Malke
> --
> MS-MVP Windows User/Shell
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic"
>

socohenry wrote:

> I just completely wiped my hard drive and re-installed XP, I installed
> NIS on my desktop with no problems. I already have Norton internet
> security installed, firewall etc.. The disk opens fine on my desktop,
> just not on the laptop but any other disk works in the laptop cd
> drive. I'm really buggered. Symantec on line help is pretty much
> worthless. Talking to someone costs a fortune.
>
> Please, anyone help!!
>
Different drives and maybe the disk is just a bit off or your laptop
drive isn't perfect. Does the laptop drive see the NIS disk? If you put
the NIS disk in the drive and then go to My Computer, does the CD drive
show that NIS is in it? If so, right-click the icon and choose
"Explore" or "Open". Look for something like Setup.exe and double-click
it to run. If that doesn't work, try copying the contents of the disk
to a folder on your hard drive and running Setup from there.

Malke
--
MS-MVP Windows User/Shell
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"