Hi all, I hope someone out there can offer some resolution....

A few months back, for some unknown reason, WIndows decided that it no longer liked my scanner. All attempts at reinstalling the hardware/scanner drivers resulted in the following message

'class installer will not allow the driver to be installed or updated'

No matter what process I went through , Windows always returns the above message. This is not a new driver, this is the same driver that was previously working fine and dandy, and the scanner works fine on another PC. The scanner was a Umax Astra 4500 - USB...all USB prots are fine

Totally fruststrated at the lack of a scanner, I bought a new one (even though I know my old one is OK) HP Scanjet 2400.....and guess what, exactly the same, windows will not install and returns with the same message.

PLEASE PLEASE PLEASE, can anyone tell me what is going on....this is driving me mad....

I am running WindowsXP Home SP2.....

regards

TrevP