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#1
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I have a screen shot of the error. Cannot Install this Hardware. There was a
problem installing the hardware. Then the model of the DVD drive I am trying to install. An error occurred during the installation of the device. Access is denined. I thought it was the DVD driver not compatible so I went and bought a different one at CompUSA and another at Office Depot. Same thing. I now know it is an XP issue. Possible a registry edit needs to be done, but I need some help and direction. I have scaned for viruses, spyware, and reinstalled SP2. I have ran the sfc /scannow. I have replaced the driver.cab file with the one off the CD. I have tried the jumpers and no combonation works. When I go to update the driver it just comes up with the same box. Access denied. Please help! |
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#2
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are you using administrator account or have admin privileges?
"Cali Tech" wrote: > I have a screen shot of the error. Cannot Install this Hardware. There was a > problem installing the hardware. Then the model of the DVD drive I am trying > to install. An error occurred during the installation of the device. Access > is denined. > I thought it was the DVD driver not compatible so I went and bought a > different one at CompUSA and another at Office Depot. Same thing. I now know > it is an XP issue. Possible a registry edit needs to be done, but I need some > help and direction. I have scaned for viruses, spyware, and reinstalled SP2. > I have ran the sfc /scannow. I have replaced the driver.cab file with the > one off the CD. I have tried the jumpers and no combonation works. When I go > to update the driver it just comes up with the same box. Access denied. > > Please help! > |
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#3
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Yes I am!
"Dixonian69" wrote: > are you using administrator account or have admin privileges? > > > "Cali Tech" wrote: > > > I have a screen shot of the error. Cannot Install this Hardware. There was a > > problem installing the hardware. Then the model of the DVD drive I am trying > > to install. An error occurred during the installation of the device. Access > > is denined. > > I thought it was the DVD driver not compatible so I went and bought a > > different one at CompUSA and another at Office Depot. Same thing. I now know > > it is an XP issue. Possible a registry edit needs to be done, but I need some > > help and direction. I have scaned for viruses, spyware, and reinstalled SP2. > > I have ran the sfc /scannow. I have replaced the driver.cab file with the > > one off the CD. I have tried the jumpers and no combonation works. When I go > > to update the driver it just comes up with the same box. Access denied. > > > > Please help! > > |
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#4
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does the device showup in device manager?
or My computer/explorer? "Cali Tech" wrote: > I have a screen shot of the error. Cannot Install this Hardware. There was a > problem installing the hardware. Then the model of the DVD drive I am trying > to install. An error occurred during the installation of the device. Access > is denined. > I thought it was the DVD driver not compatible so I went and bought a > different one at CompUSA and another at Office Depot. Same thing. I now know > it is an XP issue. Possible a registry edit needs to be done, but I need some > help and direction. I have scaned for viruses, spyware, and reinstalled SP2. > I have ran the sfc /scannow. I have replaced the driver.cab file with the > one off the CD. I have tried the jumpers and no combonation works. When I go > to update the driver it just comes up with the same box. Access denied. > > Please help! > |
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#5
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Yes with a yellow exlamation point saying the device drivers are not installed.
"Dixonian69" wrote: > does the device showup in device manager? > or My computer/explorer? > > "Cali Tech" wrote: > > > I have a screen shot of the error. Cannot Install this Hardware. There was a > > problem installing the hardware. Then the model of the DVD drive I am trying > > to install. An error occurred during the installation of the device. Access > > is denined. > > I thought it was the DVD driver not compatible so I went and bought a > > different one at CompUSA and another at Office Depot. Same thing. I now know > > it is an XP issue. Possible a registry edit needs to be done, but I need some > > help and direction. I have scaned for viruses, spyware, and reinstalled SP2. > > I have ran the sfc /scannow. I have replaced the driver.cab file with the > > one off the CD. I have tried the jumpers and no combonation works. When I go > > to update the driver it just comes up with the same box. Access denied. > > > > Please help! > > |
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#6
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try using "update driver" under/for this drive from device manager.
"Cali Tech" wrote: > Yes with a yellow exlamation point saying the device drivers are not installed. > > "Dixonian69" wrote: > > > does the device showup in device manager? > > or My computer/explorer? > > > > "Cali Tech" wrote: > > > > > I have a screen shot of the error. Cannot Install this Hardware. There was a > > > problem installing the hardware. Then the model of the DVD drive I am trying > > > to install. An error occurred during the installation of the device. Access > > > is denined. > > > I thought it was the DVD driver not compatible so I went and bought a > > > different one at CompUSA and another at Office Depot. Same thing. I now know > > > it is an XP issue. Possible a registry edit needs to be done, but I need some > > > help and direction. I have scaned for viruses, spyware, and reinstalled SP2. > > > I have ran the sfc /scannow. I have replaced the driver.cab file with the > > > one off the CD. I have tried the jumpers and no combonation works. When I go > > > to update the driver it just comes up with the same box. Access denied. > > > > > > Please help! > > > |
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#7
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Tried that and just comes back with the same error message.
I am backing up the data and will try a repair install. "Dixonian69" wrote: > try using "update driver" under/for this drive from device manager. > > "Cali Tech" wrote: > > > Yes with a yellow exlamation point saying the device drivers are not installed. > > > > "Dixonian69" wrote: > > > > > does the device showup in device manager? > > > or My computer/explorer? > > > > > > "Cali Tech" wrote: > > > > > > > I have a screen shot of the error. Cannot Install this Hardware. There was a > > > > problem installing the hardware. Then the model of the DVD drive I am trying > > > > to install. An error occurred during the installation of the device. Access > > > > is denined. > > > > I thought it was the DVD driver not compatible so I went and bought a > > > > different one at CompUSA and another at Office Depot. Same thing. I now know > > > > it is an XP issue. Possible a registry edit needs to be done, but I need some > > > > help and direction. I have scaned for viruses, spyware, and reinstalled SP2. > > > > I have ran the sfc /scannow. I have replaced the driver.cab file with the > > > > one off the CD. I have tried the jumpers and no combonation works. When I go > > > > to update the driver it just comes up with the same box. Access denied. > > > > > > > > Please help! > > > > |
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#8
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look in computer management. does device show up there?
Start>run>diskmgmt.msc if there, assign driver letters. Don't think they will be there but worth a try. "Cali Tech" wrote: > Tried that and just comes back with the same error message. > I am backing up the data and will try a repair install. > > "Dixonian69" wrote: > > > try using "update driver" under/for this drive from device manager. > > > > "Cali Tech" wrote: > > > > > Yes with a yellow exlamation point saying the device drivers are not installed. > > > > > > "Dixonian69" wrote: > > > > > > > does the device showup in device manager? > > > > or My computer/explorer? > > > > > > > > "Cali Tech" wrote: > > > > > > > > > I have a screen shot of the error. Cannot Install this Hardware. There was a > > > > > problem installing the hardware. Then the model of the DVD drive I am trying > > > > > to install. An error occurred during the installation of the device. Access > > > > > is denined. > > > > > I thought it was the DVD driver not compatible so I went and bought a > > > > > different one at CompUSA and another at Office Depot. Same thing. I now know > > > > > it is an XP issue. Possible a registry edit needs to be done, but I need some > > > > > help and direction. I have scaned for viruses, spyware, and reinstalled SP2. > > > > > I have ran the sfc /scannow. I have replaced the driver.cab file with the > > > > > one off the CD. I have tried the jumpers and no combonation works. When I go > > > > > to update the driver it just comes up with the same box. Access denied. > > > > > > > > > > Please help! > > > > > |
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#9
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i will get back to you in 30-40 mins it is backing up and then I will try
that. but I am pretty sure it did show up. "Dixonian69" wrote: > look in computer management. does device show up there? > > Start>run>diskmgmt.msc > > if there, assign driver letters. > Don't think they will be there but worth a try. > > > "Cali Tech" wrote: > > > Tried that and just comes back with the same error message. > > I am backing up the data and will try a repair install. > > > > "Dixonian69" wrote: > > > > > try using "update driver" under/for this drive from device manager. > > > > > > "Cali Tech" wrote: > > > > > > > Yes with a yellow exlamation point saying the device drivers are not installed. > > > > > > > > "Dixonian69" wrote: > > > > > > > > > does the device showup in device manager? > > > > > or My computer/explorer? > > > > > > > > > > "Cali Tech" wrote: > > > > > > > > > > > I have a screen shot of the error. Cannot Install this Hardware. There was a > > > > > > problem installing the hardware. Then the model of the DVD drive I am trying > > > > > > to install. An error occurred during the installation of the device. Access > > > > > > is denined. > > > > > > I thought it was the DVD driver not compatible so I went and bought a > > > > > > different one at CompUSA and another at Office Depot. Same thing. I now know > > > > > > it is an XP issue. Possible a registry edit needs to be done, but I need some > > > > > > help and direction. I have scaned for viruses, spyware, and reinstalled SP2. > > > > > > I have ran the sfc /scannow. I have replaced the driver.cab file with the > > > > > > one off the CD. I have tried the jumpers and no combonation works. When I go > > > > > > to update the driver it just comes up with the same box. Access denied. > > > > > > > > > > > > Please help! > > > > > > |
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#10
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Ok I can see it in the diskmgmt and now in the device manager it looks fine,
but the wizard still comes up with the same thing except there is no access denied. It is data is invalid. "Dixonian69" wrote: > look in computer management. does device show up there? > > Start>run>diskmgmt.msc > > if there, assign driver letters. > Don't think they will be there but worth a try. > > > "Cali Tech" wrote: > > > Tried that and just comes back with the same error message. > > I am backing up the data and will try a repair install. > > > > "Dixonian69" wrote: > > > > > try using "update driver" under/for this drive from device manager. > > > > > > "Cali Tech" wrote: > > > > > > > Yes with a yellow exlamation point saying the device drivers are not installed. > > > > > > > > "Dixonian69" wrote: > > > > > > > > > does the device showup in device manager? > > > > > or My computer/explorer? > > > > > > > > > > "Cali Tech" wrote: > > > > > > > > > > > I have a screen shot of the error. Cannot Install this Hardware. There was a > > > > > > problem installing the hardware. Then the model of the DVD drive I am trying > > > > > > to install. An error occurred during the installation of the device. Access > > > > > > is denined. > > > > > > I thought it was the DVD driver not compatible so I went and bought a > > > > > > different one at CompUSA and another at Office Depot. Same thing. I now know > > > > > > it is an XP issue. Possible a registry edit needs to be done, but I need some > > > > > > help and direction. I have scaned for viruses, spyware, and reinstalled SP2. > > > > > > I have ran the sfc /scannow. I have replaced the driver.cab file with the > > > > > > one off the CD. I have tried the jumpers and no combonation works. When I go > > > > > > to update the driver it just comes up with the same box. Access denied. > > > > > > > > > > > > Please help! > > > > > > |
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