Unable to use USB Flash Driver

I am trying to use a Kingston Data Transfer 2.0 Flash Driver on a Dell
Machine with Microsoft Windows XP service Pack 2.0 loaded.

The computer does not recognize the Driver, although it is supposed to have
been loaded. I get an error message "the driver for this device has not
been installed (Code 28)".

I called Kingston (the manufacturer) and they do not have a driver to
download and tell me to look at the Microsoft site to see if I can locate an
appropriate driver, since it is supposed to have been installed.

I have tried, but do not see any appropriate driver or message. Can someone
point me to the proper area?

thank you.

"Jules Meisler" <jmmeisler@verizon.net> wrote:

>I am trying to use a Kingston Data Transfer 2.0 Flash Driver on a Dell
>Machine with Microsoft Windows XP service Pack 2.0 loaded.
>
>The computer does not recognize the Driver, although it is supposed to have
>been loaded. I get an error message "the driver for this device has not
>been installed (Code 28)".

I would at first remove all unused USB devices from the Device
Manager. Also check the hidden ones: "Device Manager Does Not Display
Devices That Are Not Connected to the Windows XP-Based Computer"
(http://support.microsoft.com/?kbid=315539).