Hi
Just installed this mouse and now my multi media keyboard email and Internet
shortcut buttons dont work, if I take it out and put my original ps2 mouse
in, and restart the shortcut buttons work, if I pull out the mouse out and
plug in the usb mouse the buttons still work, when I shutdown and restart
with the wireless mouse the buttons dont work, any ideas
Dave

Hi,

Try to check the mouse on another computer, if the problem doesn't existing
there – maybe you did not install the drivers good – try to reinstall them
from the IntelliType CD, or check your motherboard or to replace the mouse
location in the USB connections.
If the problem return – take the mouse to the place you bought him and ask
for replacing your mouse on new one or let them check the mouse for you –
maybe the mouse.

My English is not the best in the world so excuse me (you know mistakes and
etc.).

Good luck!
Netanel Ben-Shushan
Website (Hebrew): http://www.ben-shushan.net


"Dajan" wrote:

> Hi
> Just installed this mouse and now my multi media keyboard email and Internet
> shortcut buttons dont work, if I take it out and put my original ps2 mouse
> in, and restart the shortcut buttons work, if I pull out the mouse out and
> plug in the usb mouse the buttons still work, when I shutdown and restart
> with the wireless mouse the buttons dont work, any ideas
> Dave
>
>
>

On 24/12/2005 "Netanel Ben-Shushan"
<NetanelBenShushan@discussions.microsoft.com> wrote:
>Hi,
>
>Try to check the mouse on another computer, if the problem doesn't existing
>there â maybe you did not install the drivers good â try to reinstall them
>from the IntelliType CD, or check your motherboard or to replace the mouse
>location in the USB connections.
>If the problem return â take the mouse to the place you bought him and ask
>for replacing your mouse on new one or let them check the mouse for you â
>maybe the mouse.
>
>My English is not the best in the world so excuse me (you know mistakes and
>etc.).
>
>Good luck!
>Netanel Ben-Shushan
>Website (Hebrew): http://www.ben-shushan.net
>
>
>"Dajan" wrote:
>
>> Hi
>> Just installed this mouse and now my multi media keyboard email and
Internet
>> shortcut buttons dont work, if I take it out and put my original ps2 mouse
>> in, and restart the shortcut buttons work, if I pull out the mouse out and
>> plug in the usb mouse the buttons still work, when I shutdown and restart
>> with the wireless mouse the buttons dont work, any ideas
>> Dave
>>
>>
>>

Microsoft mice use Intellipoint drivers, not Intellitype (which are for the
Microsoft keyboards.)


You seem to have a driver conflict! Make sure that you are running the latest
drivers for the multi-media keyboard (you did not mentioned if it was a
Microsoft keyboard) and the latest Intellipoint drivers (version 5.4 may not
show up directly on Microsoft's hardware pages.)

--
---

Y.