Lynn wrote:
> Hi there,
>
> Here's my update. Turns out the problem has to do with Norton
> GoBack. It was installed on C: and then (a few weeks later) the
> drive was re-formatted. I had a tech. friend check the system and was
> advised the drive is working properly; it is just being "hidden" and
> is therefore inaccessible. I was also told that all the files seem
> to be there! I have e-mailed Symantec as the program files are
> stored on the problem 2nd drive, subsequently I can do nothing until
> I can redownload the software again. Hoping that they'll come
> through with a solution.
>
> Thanks for your suggestions. Much appreciated!
>

Do yourself a big favor and remove Norton.Isnt it amazing how many problems
turn out "to do with norton"


>
> "Lynn" <manxcatq@msn.com> wrote in message
> news:uLjVLPDDGHA.3992@TK2MSFTNGP12.phx.gbl...
>> Hi there,
>>
>> Well, if there's a problem, I'll find it, but this is a new and
>> extremely exasparating one for me.
>>
>> Just reformatted my C: Drive with Windows XP Pro. After installing a
>> few bits of software for hardware from disk (Nero, Monitor, Fax
>> Modem) I then discovered that I was missing my 2nd hard disk drive
>> (normally assigned as D. I then find that my CD-ROM and DVD drives
>> have the incorrect letters mapped to them. Both hard drives are
>> internal. No external drives here.
>>
>> Upon checking in Control Panel... System,... I see the two hard
>> drives are present (both in Safe and Normal mode). However, the one
>> drive ST340214A has Disable as an option, whereas the other hard
>> drive, ST360015A has no Disable feature.
>>
>> How do I tell the system to map my 2nd hard drive (which I think is
>> the 15A) back to being D: drive? The CD-ROM is currently D: (should
>> be E:, and the DVD drive is currently E: (should be F:. The C: and
>> A: drives are both correct (main hard disk C: and 1.44 MB Floppy A:.
>>
>> I have never personally seen this problem before and really have no
>> idea on how to proceed so I would really appreciate guidance here.
>>
>> What would happen if I reformat again? Would the 2nd hard disk
>> re-appear? I need that disk drive back as it has a few years of data
>> stored on it which I need! I know I reformatted the (correct) C:
>> drive.
>>
>> As yet, I have only re-formatted C:, and then put on the software
>> for my fax modem, Nero/InCD, then NVidia graphics card drivers, and
>> lastly the monitor. No printer or scanner software installed (not
>> connected yet), and definitely didn't reach my XP Pro SP2 disk!
>>
>> I'd really appreciate help here please! Thanks to you all in hopeful
>> anticipation of solving the problem here.
>>
>> TTFN...
>>
>> Lynn

Hi there,

I understand perfectly what you mean; however, I believe that, for the time
being at least I have to use Norton just so I can get access to my 2nd hard
drive.

L.


"Keith" <keith@shirt.fsbusiness.co.uk> wrote in message
news:dp3rr3$70e$1@news7.svr.pol.co.uk...
> Lynn wrote:
> > Hi there,
> >
> > Here's my update. Turns out the problem has to do with Norton
> > GoBack. It was installed on C: and then (a few weeks later) the
> > drive was re-formatted. I had a tech. friend check the system and was
> > advised the drive is working properly; it is just being "hidden" and
> > is therefore inaccessible. I was also told that all the files seem
> > to be there! I have e-mailed Symantec as the program files are
> > stored on the problem 2nd drive, subsequently I can do nothing until
> > I can redownload the software again. Hoping that they'll come
> > through with a solution.
> >
> > Thanks for your suggestions. Much appreciated!
> >
>
> Do yourself a big favor and remove Norton.Isnt it amazing how many
problems
> turn out "to do with norton"
>
>
> >
> > "Lynn" <manxcatq@msn.com> wrote in message
> > news:uLjVLPDDGHA.3992@TK2MSFTNGP12.phx.gbl...
> >> Hi there,
> >>
> >> Well, if there's a problem, I'll find it, but this is a new and
> >> extremely exasparating one for me.
> >>
> >> Just reformatted my C: Drive with Windows XP Pro. After installing a
> >> few bits of software for hardware from disk (Nero, Monitor, Fax
> >> Modem) I then discovered that I was missing my 2nd hard disk drive
> >> (normally assigned as D. I then find that my CD-ROM and DVD drives
> >> have the incorrect letters mapped to them. Both hard drives are
> >> internal. No external drives here.
> >>
> >> Upon checking in Control Panel... System,... I see the two hard
> >> drives are present (both in Safe and Normal mode). However, the one
> >> drive ST340214A has Disable as an option, whereas the other hard
> >> drive, ST360015A has no Disable feature.
> >>
> >> How do I tell the system to map my 2nd hard drive (which I think is
> >> the 15A) back to being D: drive? The CD-ROM is currently D: (should
> >> be E:, and the DVD drive is currently E: (should be F:. The C: and
> >> A: drives are both correct (main hard disk C: and 1.44 MB Floppy A:.
> >>
> >> I have never personally seen this problem before and really have no
> >> idea on how to proceed so I would really appreciate guidance here.
> >>
> >> What would happen if I reformat again? Would the 2nd hard disk
> >> re-appear? I need that disk drive back as it has a few years of data
> >> stored on it which I need! I know I reformatted the (correct) C:
> >> drive.
> >>
> >> As yet, I have only re-formatted C:, and then put on the software
> >> for my fax modem, Nero/InCD, then NVidia graphics card drivers, and
> >> lastly the monitor. No printer or scanner software installed (not
> >> connected yet), and definitely didn't reach my XP Pro SP2 disk!
> >>
> >> I'd really appreciate help here please! Thanks to you all in hopeful
> >> anticipation of solving the problem here.
> >>
> >> TTFN...
> >>
> >> Lynn
>
>