I bought a new Gateway 532-7330GZ laptop in mid-September and I've never been
able to get the DVD/CD player to work. I've tried both DVDs and CDs and
neither kind works no matter if I put in a music CD, CD-ROM, blank CD or
movie DVD. I see the drive letter in My Computer and I can double click on
the drive icon and a blank window will open. In the Device Manager the name
of the DVD player is TSSTcorp CD/DVDW TS-L532A. I've tried going to
Samsung's website to download a driver but I don't see any available for this
model. I've always had this problem and have left it alone since then
because I don't use the DVD player much but now I want to use it more often.
Does anyway have any suggestions to help me? Thanks.

Hmmm, mid September and it's still only December..... two words immediately
come to mind.... UNDER GUARANTEE....

Call Gateway and make them take up their responsibilities! Sounds like a
dead laser or two.
--
Cari (MS-MVP)
Printing & Imaging
http://www.coribright.com/windows



"Norma" <Norma@discussions.microsoft.com> wrote in message
news:00AB311B-FBB5-49C9-B4DC-CA7072F8C340@microsoft.com...
>I bought a new Gateway 532-7330GZ laptop in mid-September and I've never
>been
> able to get the DVD/CD player to work. I've tried both DVDs and CDs and
> neither kind works no matter if I put in a music CD, CD-ROM, blank CD or
> movie DVD. I see the drive letter in My Computer and I can double click
> on
> the drive icon and a blank window will open. In the Device Manager the
> name
> of the DVD player is TSSTcorp CD/DVDW TS-L532A. I've tried going to
> Samsung's website to download a driver but I don't see any available for
> this
> model. I've always had this problem and have left it alone since then
> because I don't use the DVD player much but now I want to use it more
> often.
> Does anyway have any suggestions to help me? Thanks.