Hello,

Windows XP Pro SP2 here.

I recently noticed I haven't been getting my usual Automatic Updates. I

peeked into the Event Log and noticed the BITS service was not
starting. Trying to manually start it, I received an error. Apparently
a registry key (FilesNotToBackup or something similar) was removed
sometime within the last month. I've heard other users say BITS stopped

working when they removed Norton Antivirus and LiveUpdate, and this may

be what happened to me (I had Norton and removed it about a month ago
so I could start using NOD32). Either way, the BITS service will now
start and run.

However, I've heard conflicting reports on what startup type the BITS
service should be in. Manual or Automatic? Also, if the service is in
Manual, should it start automatically when I try to download something
from Windows/Microsoft Update, or when Automatic Updates checks for
updates? I had a problem with Windows Update not downloading selected
updates/failing when the service was set to Manual... but this may have

been related to my unregistering qmgr.dll (done during my earlier
troubleshooting when BITS wouldn't even start). If I start the service
myself and it is "Running" then try Windows Update, it downloads and
installs updates without a problem.