"NATCAvist" <NATCAvist@discussions.microsoft.com> wrote in message
news:FAE26BCD-1517-4E70-940E-CDFA33FF0C7A@microsoft.com...
> Hi Tony and thank you for the response,
>
> Actually I posted wrong. I shut down the 206 install and then removed
> 2001.
> Believe it or not, but I got ahold of a service tech with Norton on my
> first
> try.it was 30 minutes of wait time, but we went trough every process on
> his
> computer and it is still acting the same way. I have already downloaded
> the
> Norton removal tool. No luck. The system seems to allow downloads and I
> can
> hut through back door (Command Prompt) and see the files. The XP operating
> system just will not execute any other exe files. When I go to "My
> Computer"
> and then click on the C: drive all it tells me is the volume. When I go
> through IE Explorer I can see the correct "Icons" for each program and
> file.it still will not execute the install or open commands.
>
> I can drag and drop the files to another folder, but unless I type out the
> command to open the folder, they will not open. The search feature seems
> to
> work, but again no opening.
>
>
> "Tony" wrote:
>
>>
>> "NATCAvist" <NATCAvist@discussions.microsoft.com> wrote in message
>> news:4A224353-1FD0-4A44-AC1C-7EA74F071705@microsoft.com...
>> >I had Norton 2001 on the Laptop (Compac). I upgraded to Norton 2006. On
>> > install, Norton said I did not have a windows installer and loaded one
>> > for
>> > me. I removed the 2001 Norton and at the end of Norton 2006 install, it
>> > stopped. Now when I reboot, I get the background picture, a start
>> > button.
>> > I
>> > can launch Explorer and Outlook. I can cruse the net. I cannot get any
>> > other
>> > programs to open. No folders, no files. At the "RUN" prompt I can type
>> > "msconfig" and I get a message telling me there is no program
>> > associated.
>> > I
>> > have used the "repair" function on the XP disk, but it did nothing to
>> > help.
>> > The same problem happens in "Safe Mode" as well. Any suggestions?
>> > Anyone
>> > else
>> > ever see this?
>>
>> By removing Norton 2001 after installing Norton 2006, you have probably
>> removed some common files that Norton 2006 needs. You should of
>> uninstalled
>> Norton 2001 before upgrading.
>>
>> You can try and uninstall Norton 2006 by downloading and running Norton's
>> removal tool
>> http://service1.symantec.com/SUPPORT...sv =&osv_lvl=
>>
>> Personally, if I managed to remove it, I wouldn't reinstall it. Use a
>> free
>> antivirus such as AVG or Avast together with a firewall such as
>> Zonealarm.
>> Uses much less resources, will be a lot less troublesome and you don't
>> have
>> to worry about renewing your subscription to get the updates.
>>
Try running sfc /scannow from the start/run. You can read up on it at
http://www.updatexp.com/scannow-sfc.html