When attempting to use the scanner, I receive the following
message: An error occurred during preview. If the scanner is being
used, please wait for it to complete the task, and then click
preview.

This occurs when using the scanner through Control Panel/Scanners and
Cameras or when using Adobe Photoshop Elements. I have no other program
using the scanner.

The scanner is already to go and scans but I cannot preview what is being
scanned. It is an Epson 1000 ICS. I have Windows XP. I have add this combo
printer/scanner for awhile and all of a sudden having this problem.

Can any provide me with a solution? Thanks.

Anna

Look in Event Viewer for an error report in the System log and post a copy
here You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default...&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message(email) and do a paste into the body of the
message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after
exiting from Event Viewer.


Hope this helps.

Gerry
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"Anna" <Anna@discussions.microsoft.com> wrote in message
news:E8691FE1-EFCE-48A5-984C-E24D7298AF03@microsoft.com...
> When attempting to use the scanner, I receive the following
> message: An error occurred during preview. If the scanner is being
> used, please wait for it to complete the task, and then click
> preview.
>
> This occurs when using the scanner through Control Panel/Scanners and
> Cameras or when using Adobe Photoshop Elements. I have no other program
> using the scanner.
>
> The scanner is already to go and scans but I cannot preview what is being
> scanned. It is an Epson 1000 ICS. I have Windows XP. I have add this combo
> printer/scanner for awhile and all of a sudden having this problem.
>
> Can any provide me with a solution? Thanks.
>