How do I get the Hotfix that fixes the following problem:

>When you use a the TV tuner feature of your ATI AIW, the TV tuner program may stop responding (hang) on an Intel HT-based system?

My TV freezes and will requires a hard, non-graceful re-boot in order to
restart. Everything else continues to work correctly. However, if I am in
full-screen mode on the TV, I cannot get access to anything, including Task
Manager to "end task" or the "Start" button to shutdown.

I am running an Intel Pentium 4, 3.2GHz CPU that shows up as 2 Processors in
the Device Manager.

Also:
2GB RAM
ATI AIW X800
ASUS P4C800-E Deluxe mobo

I finally found MS KB-817589, which is a "Catch-22" -

"A supported hotfix is now available from Microsoft, but it is only intended
to correct the problem that is described in this article. Only apply it to
systems that are experiencing this specific problem. This hotfix may receive
additional testing. Therefore, if you are not severely affected by this
problem, we recommend that you wait for the next Windows XP service pack that
contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the hotfix."

I have a sterling idea: WHY NOT POST A LINK TO THE HOTFIX? I will gladly
sign off on any disclaimer if I can get this hotfix and apply it, thank you.

Help!

HELP!!

HELP!!!

HELP!!!!

Oh, did I say that I need help?

Thanks to all for any HELP!

Contact Microsoft Product Support
Services to obtain the hotfix, just as
the KB article states.


--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

-------------------------------------------------------------------------------------------

"El Ray" wrote:

| How do I get the Hotfix that fixes the following problem:
|
| >When you use a the TV tuner feature of your ATI AIW, the TV tuner program may stop responding (hang) on an Intel HT-based system?
|
| My TV freezes and will requires a hard, non-graceful re-boot in order to
| restart. Everything else continues to work correctly. However, if I am in
| full-screen mode on the TV, I cannot get access to anything, including Task
| Manager to "end task" or the "Start" button to shutdown.
|
| I am running an Intel Pentium 4, 3.2GHz CPU that shows up as 2 Processors in
| the Device Manager.
|
| Also:
| 2GB RAM
| ATI AIW X800
| ASUS P4C800-E Deluxe mobo
|
| I finally found MS KB-817589, which is a "Catch-22" -
|
| "A supported hotfix is now available from Microsoft, but it is only intended
| to correct the problem that is described in this article. Only apply it to
| systems that are experiencing this specific problem. This hotfix may receive
| additional testing. Therefore, if you are not severely affected by this
| problem, we recommend that you wait for the next Windows XP service pack that
| contains this hotfix.
|
| To resolve this problem immediately, contact Microsoft Product Support
| Services to obtain the hotfix."
|
| I have a sterling idea: WHY NOT POST A LINK TO THE HOTFIX? I will gladly
| sign off on any disclaimer if I can get this hotfix and apply it, thank you.
|
| Help!
|
| HELP!!
|
| HELP!!!
|
| HELP!!!!
|
| Oh, did I say that I need help?
|
| Thanks to all for any HELP!