I have a thumbdrive that I have used multiple times with different computers,
but the new computer we have at our office doesn't recognize it...it still
works at home and on different computers around the office...any suggestions?
--
Anne

Thumb drives react differently to different configurations. If you have
administrator privileges on the computer, you can diagnose the issue through
Device Manager or the Disk Management snap-in. Otherwise, ask your sys admin
for help.

--
Ted Zieglar
"You can do it if you try."

"anne" <anne@discussions.microsoft.com> wrote in message
news:AB7FEDFE-6330-44B9-8771-9EC1498B1940@microsoft.com...
> I have a thumbdrive that I have used multiple times with different
computers,
> but the new computer we have at our office doesn't recognize it...it still
> works at home and on different computers around the office...any
suggestions?
> --
> Anne

"anne" <anne@discussions.microsoft.com> wrote in message
news:AB7FEDFE-6330-44B9-8771-9EC1498B1940@microsoft.com...
>I have a thumbdrive that I have used multiple times with different
>computers,
> but the new computer we have at our office doesn't recognize it...it still
> works at home and on different computers around the office...any
> suggestions?


Does any other USB device work in that USB port? Have you tried different
USB ports (and ones that are on a different controller, like using the front
USB ports versus the rear ones)?

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"anne" <anne@discussions.microsoft.com> wrote in message
news:AB7FEDFE-6330-44B9-8771-9EC1498B1940@microsoft.com...
>I have a thumbdrive that I have used multiple times with different
>computers,
> but the new computer we have at our office doesn't recognize it...it still
> works at home and on different computers around the office...any
> suggestions?
> --
> Anne

Do you *Stop* the thumbdrive before removing it, or do you just remove it
when you are done using it?

If you do the latter, it will cause your thumbdrive to do as you describe,
and can also render it completely inoperative.

Bobby

I can get to the Device manager area, but can't find a way to diagnose the
issue when the thumbdrive is not recognized
--
Anne


"Ted Zieglar" wrote:

> Thumb drives react differently to different configurations. If you have
> administrator privileges on the computer, you can diagnose the issue through
> Device Manager or the Disk Management snap-in. Otherwise, ask your sys admin
> for help.
>
> --
> Ted Zieglar
> "You can do it if you try."
>
> "anne" <anne@discussions.microsoft.com> wrote in message
> news:AB7FEDFE-6330-44B9-8771-9EC1498B1940@microsoft.com...
> > I have a thumbdrive that I have used multiple times with different
> computers,
> > but the new computer we have at our office doesn't recognize it...it still
> > works at home and on different computers around the office...any
> suggestions?
> > --
> > Anne
>
>

I have tried all of the usb ports on the computer...other devices seem to
work fine...
--
Anne


"Vanguard" wrote:

> "anne" <anne@discussions.microsoft.com> wrote in message
> news:AB7FEDFE-6330-44B9-8771-9EC1498B1940@microsoft.com...
> >I have a thumbdrive that I have used multiple times with different
> >computers,
> > but the new computer we have at our office doesn't recognize it...it still
> > works at home and on different computers around the office...any
> > suggestions?
>
>
> Does any other USB device work in that USB port? Have you tried different
> USB ports (and ones that are on a different controller, like using the front
> USB ports versus the rear ones)?
>
> --
> __________________________________________________
> Post replies to the newsgroup - Share with others.
> E-mail: Remove "NIX" and append "#VC811" to Subject.
> __________________________________________________
>
>

this is actually called a key drive, NOT a thumbdrive and so far I have not
seen a way to "stop" it...typically that function has shown up on the taskbar
with other devices, but not this one...

but thanks for the advice, anyway
--
Anne


"anne" wrote:

> I have a thumbdrive that I have used multiple times with different computers,
> but the new computer we have at our office doesn't recognize it...it still
> works at home and on different computers around the office...any suggestions?
> --
> Anne

"anne" <anne@discussions.microsoft.com> wrote in message
news:60E66099-AC35-4BE7-9527-B768D7EC20F2@microsoft.com...
> this is actually called a key drive, NOT a thumbdrive and so far I have
> not
> seen a way to "stop" it...typically that function has shown up on the
> taskbar
> with other devices, but not this one...
>
> but thanks for the advice, anyway
>
>
> "anne" wrote:
>
>> I have a thumbdrive that I have used multiple times with different
>> computers,
>> but the new computer we have at our office doesn't recognize it...it
>> still
>> works at home and on different computers around the office...any
>> suggestions?


A "key drive"? Does that mean it is the equivalent swiping a magnetic card
for authentication? Did you install the software on that host to read the
code on that key drive? Not sure what you mean by a "key drive". Give more
details, like make and model of the device.

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That is just the model name - it works just like a thumb drive, except that I
have never noticed a way to "stop" it - you just treat it like a floppy - put
it in, use it and take it out...

The maker is ACP-EP and the Model is 2.0 Mobile Key Drive 512 mb

Thanks
--
Anne


"Vanguard" wrote:

> "anne" <anne@discussions.microsoft.com> wrote in message
> news:60E66099-AC35-4BE7-9527-B768D7EC20F2@microsoft.com...
> > this is actually called a key drive, NOT a thumbdrive and so far I have
> > not
> > seen a way to "stop" it...typically that function has shown up on the
> > taskbar
> > with other devices, but not this one...
> >
> > but thanks for the advice, anyway
> >
> >
> > "anne" wrote:
> >
> >> I have a thumbdrive that I have used multiple times with different
> >> computers,
> >> but the new computer we have at our office doesn't recognize it...it
> >> still
> >> works at home and on different computers around the office...any
> >> suggestions?
>
>
> A "key drive"? Does that mean it is the equivalent swiping a magnetic card
> for authentication? Did you install the software on that host to read the
> code on that key drive? Not sure what you mean by a "key drive". Give more
> details, like make and model of the device.
>
> --
> __________________________________________________
> Post replies to the newsgroup - Share with others.
> E-mail: Remove "NIX" and append "#VC811" to Subject.
> __________________________________________________
>
>

If you are not stopping the unit, by using the Safely Remove Hardware icon
in the system tray, then you will have the behavior you are describing.

Bobby

"anne" <anne@discussions.microsoft.com> wrote in message
news:8D39D906-E265-4CA6-9735-7806B969F271@microsoft.com...
> That is just the model name - it works just like a thumb drive, except
> that I
> have never noticed a way to "stop" it - you just treat it like a floppy -
> put
> it in, use it and take it out...
>
> The maker is ACP-EP and the Model is 2.0 Mobile Key Drive 512 mb
>
> Thanks
> --
> Anne
>
>
> "Vanguard" wrote:
>
>> "anne" <anne@discussions.microsoft.com> wrote in message
>> news:60E66099-AC35-4BE7-9527-B768D7EC20F2@microsoft.com...
>> > this is actually called a key drive, NOT a thumbdrive and so far I have
>> > not
>> > seen a way to "stop" it...typically that function has shown up on the
>> > taskbar
>> > with other devices, but not this one...
>> >
>> > but thanks for the advice, anyway
>> >
>> >
>> > "anne" wrote:
>> >
>> >> I have a thumbdrive that I have used multiple times with different
>> >> computers,
>> >> but the new computer we have at our office doesn't recognize it...it
>> >> still
>> >> works at home and on different computers around the office...any
>> >> suggestions?
>>
>>
>> A "key drive"? Does that mean it is the equivalent swiping a magnetic
>> card
>> for authentication? Did you install the software on that host to read
>> the
>> code on that key drive? Not sure what you mean by a "key drive". Give
>> more
>> details, like make and model of the device.
>>
>> --
>> __________________________________________________
>> Post replies to the newsgroup - Share with others.
>> E-mail: Remove "NIX" and append "#VC811" to Subject.
>> __________________________________________________
>>
>>