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Anna wrote:
> "donkee" <donkee@discussions.microsoft.com> wrote in message > news:78E7FF1B-9507-4539-80A7-914C0A2DAE2C@microsoft.com... > >>I fixed it, well not exactly the way i wanted it. It turns out that there >>is >>something wrong with the new hard drive because I took out an old 6 gig >>hard >>drive from an old system and connected it to the new system and lo and >>behold >>no missing/corrupt hal.dll messages nor had i had to change any boot.ini >>files. The installation of xp home is running smoothly as I type this >>message. >> >>Question is, it is a brand new Seagate 200 gig hard drive that is causing >>these problems right? That is a big dissapointment maybe its a new hard >>drive >>that i had to prepare it for installation? I thought that formatting it >>would >>be fine but i still got the hal.dll message after formatting it >>completely! >> >>I now have xp home running fine on a 6 gig hard drive=( Is there anything >>I >>should know about before going for a exchange? anything I can do to the >>200gig hard drive to make it work? >> >>Thanks for any suggestions > > > > donkee: > If I correctly understand your problem, it seems that for one reason or > another you could not install a viable copy of the XP operating system on > your new Seagate 200 GB HD. When you boot to that drive you get the "missing > hal.dll" message and you can't access the OS. Is that the gist of your > problem? > > If so, my guess (and it's only a guess!) at this point is that your problem > is not due to a defective HD. It's possible, of course, but from your > description of the problem I don't see it as a defective HD, at least not > yet. It sounds to me like a faulty installation of XP. > > In a previous posting, you stated "i formatted my hard drive clean". I > assume from this that you undertook a partitioning/formatting process prior > to the installation of the OS. This is unnecessary & undesirable in nearly > every case. Is there any reason why you would not use the XP installation CD > to install the OS and at the same time partition & format your drive during > the installation process? > > Have you tried to reinstall the OS in a straightforward manner simply using > the XP installation media? This time, of course, it will be necessary to > delete whatever partition(s) have been previously created. But that too, is > simple enough to do during the install process. > > Naturally you're certain that your Seagate is correctly connected and > configured, right? > > If you still have qualms about whether your Seagate HD is defective, > download their diagnostic utility from > http://www.seagate.com/support/seatools/ and test the drive. > Anna > > If it is an OEM installation disk it may be necessary to partition the new drive so that the OS is installed on a partition that is the same size as the original OEM disk. Don't ask me why - it is better to ask the computer brand holder/reseller |
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#12
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donkee wrote: > I formatted the Seagate hard drive and proceeded to load the necessary files > from the xp home disk, after the required reboot I got this message "Windows > root\system32\hal.dll missing" and my system just hangs there. > > What can I do to fix this? > > Thanks > Shaun I had that problem, i can't remember if the problem was a)a partition issue - make sure that teh partition you want as C, is the active partition or b)a problem with boot.ini You can check both. I strongly suspect boot.ini For a, use software like partition magic. For b, there are 2 solitions b1: Does Win XP Home have a repair option on the cd? you go to the repair console and enter those commands, there are 3 related ones, try them all. fixmbr, bootcfg /rebuild, fixboot. That should fix your boot.ini, so, now you restart b2: You use a 3 file win xp boot disk e.g. floppy disk. the way it works, is one of the 3 files on the boot disk is boot.ini, and it's just a basic one. Often hal.dll errors come from boot.ini getting a bit long and wrong. For help making a 3 file boot disk, see this thread "can't make the '3 file boot disk'" basically. You have to a)format the disk as a win xp boot disk i.e.e put a special win xp boto sector on it. To do so, you format the floppy disk within xp. b)put the 3 files on the disk NTLDR, boot.ini, and NTDETECT. Now, to put boot.ini on a disk, don't copy it, use this 'pure' one. If it works with that disk then it was a boot.ini issue. Now you're in win xp, copy boot.ini from the floppy to the C drive of the computer, overwriting the boot.ini there. Use this as your boot.ini file, it's the default one, courtesy of a MS KB article Sample Boot.ini File This is a sample of a default Boot.ini file from a Windows XP Professional computer. [boot loader] timeout=30 default=multi(0)disk(0)rdisk(0)partition(1)\WINDOW S [operating systems] multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Micro soft Windows XP Professional" /fastdetect - And report back! |
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#13
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donkee wrote: > I fixed it, well not exactly the way i wanted it. It turns out that there is > something wrong with the new hard drive because I took out an old 6 gig hard > drive from an old system and connected it to the new system and lo and behold > no missing/corrupt hal.dll messages nor had i had to change any boot.ini > files. The installation of xp home is running smoothly as I type this > message. > > Question is, it is a brand new Seagate 200 gig hard drive that is causing > these problems right? That is a big dissapointment maybe its a new hard drive > that i had to prepare it for installation? I thought that formatting it would > be fine but i still got the hal.dll message after formatting it completely! > > I now have xp home running fine on a 6 gig hard drive=( Is there anything I > should know about before going for a exchange? anything I can do to the > 200gig hard drive to make it work? > > Thanks for any suggestions that is v. interesting. I originally thought it was a boot.ini problem, maybe it is, but it's unlikely. Supposing that you did partition and format the 200GB HDD correctly, there is another possibility. i've never experienced it. I have a solution btw. I think it was scott mueller that mentioned it. but he didn't mentioned if it causes a hal.dll error message. I have heard that some early versions of xp. maybe HOME, maybe SP1. Do not support a partition > a ceratin amount like 137GB. So here's the plan Delete the partition, all partitions on the drive Go to install Win XP on the HDD, - may as well let win xp cd create the partition . Create a 6GB partition (that is safe!) it may then isntall and get into windows perfectly. Then, upgrade windows xp to sp2 then use partition magic or some other software to resize the partition to 200GB perhaps you can even resize the partition after installing it, no need to upgrade to sp2. that'd work if it's just a bug in early versions of win xp installation. |
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#14
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Ok, i'm gonna try to diagnose the drive with seagate's utility like Anna
mentioned! As far as the installation disk goes, it is an OEM disk with service pack 2 included. To Anna: I sort of know my way around computers, however, im not that knowledgeable about the technical troubleshooting aspect of computers. That said, I always thought that to install Windows xp, it was always necessary to format clean the hard drives. And that it is unnecessary to partition a hard drive if you are using NTFS. You are right, when I boot up i get error message after the display of memory, hard drives have passed, right before when you are suppose to see windows loading with the little moving bar at the bottom thats when it says missing hal.dll. The seagate hard drive is also connected properly. I did install windows xp at same time while formatting, but i did not partition. Like I said above, I thought that its ok to install xp on the whole drive without partition going to try the dianostic tools right now.. |
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#15
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donkee wrote: > Ok, i'm gonna try to diagnose the drive with seagate's utility like Anna > mentioned! As far as the installation disk goes, it is an OEM disk with > service pack 2 included. > > To Anna: I sort of know my way around computers, however, im not that > knowledgeable about the technical troubleshooting aspect of computers. That > said, I always thought that to install Windows xp, it was always necessary to > format clean the hard drives. And that it is unnecessary to partition a hard > drive if you are using NTFS. Files go on partitions. When for format, you are formatting selected partitions. Yuo hav to partition and format regardless of what OS and which file system you use. Win XP, NTFS, linux, e.t.c. The WIN XP setup does partition and format the partition. It actually lets you choose the size of the partition. From my experience, It won't let you install win xp over win xp. (unilke the w98 installation cd). If you have such funny ideas, maybe you did do something wrong in the installation. You can use Win XP to DELETE all partitions. Create new ones, format them. Properly starting again. If you have partition magic, then you can easily try to install Win XP on a 6GB partition and resize it afterwards. But it's better to know what you're doing if you're doing that. > You are right, when I boot up i get error message after the display of > memory, hard drives have passed, right before when you are suppose to see > windows loading with the little moving bar at the bottom thats when it says > missing hal.dll. The seagate hard drive is also connected properly. > > I did install windows xp at same time while formatting, but i did not > partition. Like I said above, I thought that its ok to install xp on the > whole drive without partition > > going to try the dianostic tools right now.. I stronlgy doubt it's a HDD problem. But worth a try. hal.dll is a windows file. So of course windows is failing to load. It has actualy got further than you think. You don't need a picture of the win xp screen to tell you windows is in the middle of loading. But it hasn't got far. I got hal.dll error when it failed with boot.ini But maybe a hal.dll error can happen in cerain cases when the partition is too big for certain Windows versions. I haven't used Win XP Home, maybe win XP Home sp2 also has this problem. I sugest that along with whatever diagnostic method you are doing now, you try installing it ona 6GB partition (which you know should work), and see if it loads windows. If it does, then you can go about getting partition magic and learning how to resize the partition to 200GB |
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#16
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"donkee" <donkee@discussions.microsoft.com> wrote in message news:345D346A-135B-4A52-8223-B738B66E330E@microsoft.com... > Ok, i'm gonna try to diagnose the drive with seagate's utility like Anna > mentioned! As far as the installation disk goes, it is an OEM disk with > service pack 2 included. > > To Anna: I sort of know my way around computers, however, im not that > knowledgeable about the technical troubleshooting aspect of computers. > That > said, I always thought that to install Windows xp, it was always necessary > to > format clean the hard drives. And that it is unnecessary to partition a > hard > drive if you are using NTFS. > > You are right, when I boot up i get error message after the display of > memory, hard drives have passed, right before when you are suppose to see > windows loading with the little moving bar at the bottom thats when it > says > missing hal.dll. The seagate hard drive is also connected properly. > > I did install windows xp at same time while formatting, but i did not > partition. Like I said above, I thought that its ok to install xp on the > whole drive without partition > > going to try the dianostic tools right now.. donkee: We're going to give this one more shot, OK? Here's my previous response to your original posting which I think gives sufficient background information re your problem... donkee: If I correctly understand your problem, it seems that for one reason or another you could not install a viable copy of the XP operating system on your new Seagate 200 GB HD. When you boot to that drive you get the "missing hal.dll" message and you can't access the OS. Is that the gist of your problem? If so, my guess (and it's only a guess!) at this point is that your problem is not due to a defective HD. It's possible, of course, but from your description of the problem I don't see it as a defective HD, at least not yet. It sounds to me like a faulty installation of XP. In a previous posting, you stated "i formatted my hard drive clean". I assume from this that you undertook a partitioning/formatting process prior to the installation of the OS. This is unnecessary & undesirable in nearly every case. Is there any reason why you would not use the XP installation CD to install the OS and at the same time partition & format your drive during the installation process? Have you tried to reinstall the OS in a straightforward manner simply using the XP installation media? This time, of course, it will be necessary to delete whatever partition(s) have been previously created. But that too, is simple enough to do during the install process. Naturally you're certain that your Seagate is correctly connected and configured, right? If you still have qualms about whether your Seagate HD is defective, download their diagnostic utility from http://www.seagate.com/support/seatools/ and test the drive. Anna As I previously indicated, I really don't think your problem involves a defective HD, but it's fine to check it out with the Seagate diagnostic utility just to make sure. Did you attempt a fresh install of the OS as I recommended? Your comment that "I did install windows xp at same time while formatting, but i did not partition. Like I said above, I thought that its ok to install xp on the whole drive without partition" is puzzling, to say the least. Please understand that before a hard drive - any hard drive - can be used in a computer system it *must* be partitioned and formatted. In the case - *your case* - where you're installing the XP OS on that hard drive, you partition & format the drive during, repeat *during* the installation process. In your particular situation at this point it probably would be best to delete the present partition(s) on your drive as you undertake a fresh install of the OS. After doing so, you'll be given the opportunity of creating (and subsequently formatting) a partition on your drive and installing the XP OS. All this is done during the installation process. There is no need to use any other program other than the XP installation media to accomplish your goal of installing the XP OS on your Seagate 200 GB drive. Anna |
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#17
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"Anna" wrote: > > "donkee" <donkee@discussions.microsoft.com> wrote in message > news:345D346A-135B-4A52-8223-B738B66E330E@microsoft.com... > > Ok, i'm gonna try to diagnose the drive with seagate's utility like Anna > > mentioned! As far as the installation disk goes, it is an OEM disk with > > service pack 2 included. > > > > To Anna: I sort of know my way around computers, however, im not that > > knowledgeable about the technical troubleshooting aspect of computers. > > That > > said, I always thought that to install Windows xp, it was always necessary > > to > > format clean the hard drives. And that it is unnecessary to partition a > > hard > > drive if you are using NTFS. > > > > You are right, when I boot up i get error message after the display of > > memory, hard drives have passed, right before when you are suppose to see > > windows loading with the little moving bar at the bottom thats when it > > says > > missing hal.dll. The seagate hard drive is also connected properly. > > > > I did install windows xp at same time while formatting, but i did not > > partition. Like I said above, I thought that its ok to install xp on the > > whole drive without partition > > > > going to try the dianostic tools right now.. > > > donkee: > We're going to give this one more shot, OK? > > Here's my previous response to your original posting which I think gives > sufficient background information re your problem... > > donkee: > If I correctly understand your problem, it seems that for one reason or > another you could not install a viable copy of the XP operating system on > your new Seagate 200 GB HD. When you boot to that drive you get the "missing > hal.dll" message and you can't access the OS. Is that the gist of your > problem? > > If so, my guess (and it's only a guess!) at this point is that your problem > is not due to a defective HD. It's possible, of course, but from your > description of the problem I don't see it as a defective HD, at least not > yet. It sounds to me like a faulty installation of XP. > > In a previous posting, you stated "i formatted my hard drive clean". I > assume from this that you undertook a partitioning/formatting process prior > to the installation of the OS. This is unnecessary & undesirable in nearly > every case. Is there any reason why you would not use the XP installation CD > to install the OS and at the same time partition & format your drive during > the installation process? > > Have you tried to reinstall the OS in a straightforward manner simply using > the XP installation media? This time, of course, it will be necessary to > delete whatever partition(s) have been previously created. But that too, is > simple enough to do during the install process. > > Naturally you're certain that your Seagate is correctly connected and > configured, right? > > If you still have qualms about whether your Seagate HD is defective, > download their diagnostic utility from > http://www.seagate.com/support/seatools/ and test the drive. > Anna > > > As I previously indicated, I really don't think your problem involves a > defective HD, but it's fine to check it out with the Seagate diagnostic > utility just to make sure. > > Did you attempt a fresh install of the OS as I recommended? Your comment > that "I did install windows xp at same time while formatting, but i did not > partition. Like I said above, I thought that its ok to install xp on the > whole drive without partition" is puzzling, to say the least. Please > understand that before a hard drive - any hard drive - can be used in a > computer system it *must* be partitioned and formatted. In the case - *your > case* - where you're installing the XP OS on that hard drive, you partition > & format the drive during, repeat *during* the installation process. In your > particular situation at this point it probably would be best to delete the > present partition(s) on your drive as you undertake a fresh install of the > OS. After doing so, you'll be given the opportunity of creating (and > subsequently formatting) a partition on your drive and installing the XP OS. > All this is done during the installation process. There is no need to use > any other program other than the XP installation media to accomplish your > goal of installing the XP OS on your Seagate 200 GB drive. > Anna > > > alright I will give it a try like you mentioned. Before I do, I did the diagnostic check and the "ATA Full Test" result showed a pass but the "File Structure" showed a "Failed with Critical Errors" what does it mean? |
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#18
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>> "donkee" <donkee@discussions.microsoft.com> wrote in message >> news:345D346A-135B-4A52-8223-B738B66E330E@microsoft.com... >> > Ok, i'm gonna try to diagnose the drive with seagate's utility like >> > Anna >> > mentioned! As far as the installation disk goes, it is an OEM disk >> > with >> > service pack 2 included. >> > >> > To Anna: I sort of know my way around computers, however, im not that >> > knowledgeable about the technical troubleshooting aspect of computers. >> > That >> > said, I always thought that to install Windows xp, it was always >> > necessary >> > to >> > format clean the hard drives. And that it is unnecessary to partition >> > a >> > hard >> > drive if you are using NTFS. >> > >> > You are right, when I boot up i get error message after the display of >> > memory, hard drives have passed, right before when you are suppose to >> > see >> > windows loading with the little moving bar at the bottom thats when it >> > says >> > missing hal.dll. The seagate hard drive is also connected properly. >> > >> > I did install windows xp at same time while formatting, but i did not >> > partition. Like I said above, I thought that its ok to install xp on >> > the >> > whole drive without partition >> > >> > going to try the dianostic tools right now.. > "Anna" wrote: >> donkee: >> We're going to give this one more shot, OK? >> >> Here's my previous response to your original posting which I think gives >> sufficient background information re your problem... >> >> donkee: >> If I correctly understand your problem, it seems that for one reason or >> another you could not install a viable copy of the XP operating system on >> your new Seagate 200 GB HD. When you boot to that drive you get the >> "missing >> hal.dll" message and you can't access the OS. Is that the gist of your >> problem? >> >> If so, my guess (and it's only a guess!) at this point is that your >> problem >> is not due to a defective HD. It's possible, of course, but from your >> description of the problem I don't see it as a defective HD, at least not >> yet. It sounds to me like a faulty installation of XP. >> >> In a previous posting, you stated "i formatted my hard drive clean". I >> assume from this that you undertook a partitioning/formatting process >> prior >> to the installation of the OS. This is unnecessary & undesirable in >> nearly >> every case. Is there any reason why you would not use the XP installation >> CD >> to install the OS and at the same time partition & format your drive >> during >> the installation process? >> >> Have you tried to reinstall the OS in a straightforward manner simply >> using >> the XP installation media? This time, of course, it will be necessary to >> delete whatever partition(s) have been previously created. But that too, >> is >> simple enough to do during the install process. >> >> Naturally you're certain that your Seagate is correctly connected and >> configured, right? >> >> If you still have qualms about whether your Seagate HD is defective, >> download their diagnostic utility from >> http://www.seagate.com/support/seatools/ and test the drive. >> Anna Anna continues... >> As I previously indicated, I really don't think your problem involves a >> defective HD, but it's fine to check it out with the Seagate diagnostic >> utility just to make sure. >> >> Did you attempt a fresh install of the OS as I recommended? Your comment >> that "I did install windows xp at same time while formatting, but i did >> not >> partition. Like I said above, I thought that its ok to install xp on the >> whole drive without partition" is puzzling, to say the least. Please >> understand that before a hard drive - any hard drive - can be used in a >> computer system it *must* be partitioned and formatted. In the case - >> *your >> case* - where you're installing the XP OS on that hard drive, you >> partition >> & format the drive during, repeat *during* the installation process. In >> your >> particular situation at this point it probably would be best to delete >> the >> present partition(s) on your drive as you undertake a fresh install of >> the >> OS. After doing so, you'll be given the opportunity of creating (and >> subsequently formatting) a partition on your drive and installing the XP >> OS. >> All this is done during the installation process. There is no need to use >> any other program other than the XP installation media to accomplish your >> goal of installing the XP OS on your Seagate 200 GB drive. >> Anna "donkee" <donkee@discussions.microsoft.com> wrote in message news:F1A7C886-28F9-4584-BB59-918962BEEDB6@microsoft.com... >> alright I will give it a try like you mentioned. Before I do, I did the >> diagnostic check >> and the "ATA Full Test" result showed a pass but the >> "File Structure" showed a >>"Failed with Critical Errors" what does it >> mean? It's probably telling you that the initial installation of the operating system was faulty in that there is system files corruption affecting the file structure on the drive. But deep down, we really knew that, didn't we donkee? Anna |
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#19
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All i wanted to do was try to fix it. This has never happened before except
this once and it got me offguard. I installed windows xp home on the 200 gig HD the exact same way i did on the old 6 gig HD. The 6gig HD went perfect and the 200 gig did not. That's just the way it turned out. Thanks for your help Shaun "Anna" wrote: > > >> "donkee" <donkee@discussions.microsoft.com> wrote in message > >> news:345D346A-135B-4A52-8223-B738B66E330E@microsoft.com... > >> > Ok, i'm gonna try to diagnose the drive with seagate's utility like > >> > Anna > >> > mentioned! As far as the installation disk goes, it is an OEM disk > >> > with > >> > service pack 2 included. > >> > > >> > To Anna: I sort of know my way around computers, however, im not that > >> > knowledgeable about the technical troubleshooting aspect of computers. > >> > That > >> > said, I always thought that to install Windows xp, it was always > >> > necessary > >> > to > >> > format clean the hard drives. And that it is unnecessary to partition > >> > a > >> > hard > >> > drive if you are using NTFS. > >> > > >> > You are right, when I boot up i get error message after the display of > >> > memory, hard drives have passed, right before when you are suppose to > >> > see > >> > windows loading with the little moving bar at the bottom thats when it > >> > says > >> > missing hal.dll. The seagate hard drive is also connected properly. > >> > > >> > I did install windows xp at same time while formatting, but i did not > >> > partition. Like I said above, I thought that its ok to install xp on > >> > the > >> > whole drive without partition > >> > > >> > going to try the dianostic tools right now.. > > > > "Anna" wrote: > >> donkee: > >> We're going to give this one more shot, OK? > >> > >> Here's my previous response to your original posting which I think gives > >> sufficient background information re your problem... > >> > >> donkee: > >> If I correctly understand your problem, it seems that for one reason or > >> another you could not install a viable copy of the XP operating system on > >> your new Seagate 200 GB HD. When you boot to that drive you get the > >> "missing > >> hal.dll" message and you can't access the OS. Is that the gist of your > >> problem? > >> > >> If so, my guess (and it's only a guess!) at this point is that your > >> problem > >> is not due to a defective HD. It's possible, of course, but from your > >> description of the problem I don't see it as a defective HD, at least not > >> yet. It sounds to me like a faulty installation of XP. > >> > >> In a previous posting, you stated "i formatted my hard drive clean". I > >> assume from this that you undertook a partitioning/formatting process > >> prior > >> to the installation of the OS. This is unnecessary & undesirable in > >> nearly > >> every case. Is there any reason why you would not use the XP installation > >> CD > >> to install the OS and at the same time partition & format your drive > >> during > >> the installation process? > >> > >> Have you tried to reinstall the OS in a straightforward manner simply > >> using > >> the XP installation media? This time, of course, it will be necessary to > >> delete whatever partition(s) have been previously created. But that too, > >> is > >> simple enough to do during the install process. > >> > >> Naturally you're certain that your Seagate is correctly connected and > >> configured, right? > >> > >> If you still have qualms about whether your Seagate HD is defective, > >> download their diagnostic utility from > >> http://www.seagate.com/support/seatools/ and test the drive. > >> Anna > > > Anna continues... > >> As I previously indicated, I really don't think your problem involves a > >> defective HD, but it's fine to check it out with the Seagate diagnostic > >> utility just to make sure. > >> > >> Did you attempt a fresh install of the OS as I recommended? Your comment > >> that "I did install windows xp at same time while formatting, but i did > >> not > >> partition. Like I said above, I thought that its ok to install xp on the > >> whole drive without partition" is puzzling, to say the least. Please > >> understand that before a hard drive - any hard drive - can be used in a > >> computer system it *must* be partitioned and formatted. In the case - > >> *your > >> case* - where you're installing the XP OS on that hard drive, you > >> partition > >> & format the drive during, repeat *during* the installation process. In > >> your > >> particular situation at this point it probably would be best to delete > >> the > >> present partition(s) on your drive as you undertake a fresh install of > >> the > >> OS. After doing so, you'll be given the opportunity of creating (and > >> subsequently formatting) a partition on your drive and installing the XP > >> OS. > >> All this is done during the installation process. There is no need to use > >> any other program other than the XP installation media to accomplish your > >> goal of installing the XP OS on your Seagate 200 GB drive. > >> Anna > > > "donkee" <donkee@discussions.microsoft.com> wrote in message > news:F1A7C886-28F9-4584-BB59-918962BEEDB6@microsoft.com... > >> alright I will give it a try like you mentioned. Before I do, I did the > >> diagnostic check >> and the "ATA Full Test" result showed a pass but the > >> "File Structure" showed a >>"Failed with Critical Errors" what does it > >> mean? > > > It's probably telling you that the initial installation of the operating > system was faulty in that there is system files corruption affecting the > file structure on the drive. But deep down, we really knew that, didn't we > donkee? > Anna > > > |
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