Disc drives cannot be found

Trying to install an update to my Fix-it utilities program. The disc drive
spins up, then nothing happens. Neither drive (mine are labeled e and f)
shows up in the my computer screen. I tried to run it from the START RUN menu
but I get the message "e:\ refers to a location that is unavailable". Same
message for the f drive. I also ran the dougknox program I saw referred to
here on the board, but no success. I don't use the drives that often, but
they has been working fine.

Ideas?

Are they visible in Disk Management? Start, Control Panel, Administrative
Tools, Computer Management and Disk Management.

Do you have TweakUi installed?


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


"cbh5550" <cbh5550@discussions.microsoft.com> wrote in message
news:74823383-87E0-46E5-A473-8BA0834D1A29@microsoft.com...
> Trying to install an update to my Fix-it utilities program. The disc drive
> spins up, then nothing happens. Neither drive (mine are labeled e and f)
> shows up in the my computer screen. I tried to run it from the START RUN
> menu
> but I get the message "e:\ refers to a location that is unavailable". Same
> message for the f drive. I also ran the dougknox program I saw referred to
> here on the board, but no success. I don't use the drives that often, but
> they has been working fine.
>
> Ideas?

Thanks for the quick response, Gerry. I checked in disc management and only
the c and d drives show up (this Compaq is partitioned and the d drive is
where the "installation manual" and other operating sutff is stored.

I have no idea what a TweakUi is, but I ran a search and it is not on my
machine. What is it and what is it supposed to do?

"Gerry Cornell" wrote:

> Are they visible in Disk Management? Start, Control Panel, Administrative
> Tools, Computer Management and Disk Management.
>
> Do you have TweakUi installed?
>
>
> --
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
>
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
> "cbh5550" <cbh5550@discussions.microsoft.com> wrote in message
> news:74823383-87E0-46E5-A473-8BA0834D1A29@microsoft.com...
> > Trying to install an update to my Fix-it utilities program. The disc drive
> > spins up, then nothing happens. Neither drive (mine are labeled e and f)
> > shows up in the my computer screen. I tried to run it from the START RUN
> > menu
> > but I get the message "e:\ refers to a location that is unavailable". Same
> > message for the f drive. I also ran the dougknox program I saw referred to
> > here on the board, but no success. I don't use the drives that often, but
> > they has been working fine.
> >
> > Ideas?
>
>
>

cbh5550 wrote:
> Thanks for the quick response, Gerry. I checked in disc management and only
> the c and d drives show up (this Compaq is partitioned and the d drive is
> where the "installation manual" and other operating sutff is stored.
>
> I have no idea what a TweakUi is, but I ran a search and it is not on my
> machine. What is it and what is it supposed to do?
>
> "Gerry Cornell" wrote:
>
>
>>Are they visible in Disk Management? Start, Control Panel, Administrative
>>Tools, Computer Management and Disk Management.
>>
>>Do you have TweakUi installed?
>>
>>
>>--
>>
>>Hope this helps.
>>
>>Gerry
>>~~~~
>>FCA
>>Stourport, England
>>
>>Enquire, plan and execute
>>~~~~~~~~~~~~~~~~~~~
>>
>>
>>"cbh5550" <cbh5550@discussions.microsoft.com> wrote in message
>>news:74823383-87E0-46E5-A473-8BA0834D1A29@microsoft.com...
>>
>>>Trying to install an update to my Fix-it utilities program. The disc drive
>>>spins up, then nothing happens. Neither drive (mine are labeled e and f)
>>>shows up in the my computer screen. I tried to run it from the START RUN
>>>menu
>>>but I get the message "e:\ refers to a location that is unavailable". Same
>>>message for the f drive. I also ran the dougknox program I saw referred to
>>>here on the board, but no success. I don't use the drives that often, but
>>>they has been working fine.
>>>
>>>Ideas?
>>
>>
>>
S'a PowerToy (or Power Toy) a utility program developed by Microsoft and
made available but usually without support.

It seems one of the best

Power Toy TweakUi
http://www.microsoft.com/windowsxp/d...powertoys.mspx

The relevance to your original question is that TweakUi can be used to hide
drives.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties. Hardware,
Device Manager. If yes what is the Device Error code?

Look in Event Viewer at the System and Application logs for Warning or
Error report and post a copy here You can access Event Viewer by
selecting Start, Administrative Tools, Event Viewer.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default...&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message(email) and do a paste into the body of the
message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after exiting from Event Viewer.


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.

http://dts-l.org/goodpost.htm

~~~~~~~~~~~~~~~~~~~~~~~~



"cbh5550" <cbh5550@discussions.microsoft.com> wrote in message
news:651351B1-0259-4078-9ABC-918D92E39C6D@microsoft.com...
> Thanks for the quick response, Gerry. I checked in disc management and
> only
> the c and d drives show up (this Compaq is partitioned and the d drive is
> where the "installation manual" and other operating sutff is stored.
>
> I have no idea what a TweakUi is, but I ran a search and it is not on my
> machine. What is it and what is it supposed to do?
>
> "Gerry Cornell" wrote:
>
>> Are they visible in Disk Management? Start, Control Panel, Administrative
>> Tools, Computer Management and Disk Management.
>>
>> Do you have TweakUi installed?
>>
>>
>> --
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>>
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>>
>> "cbh5550" <cbh5550@discussions.microsoft.com> wrote in message
>> news:74823383-87E0-46E5-A473-8BA0834D1A29@microsoft.com...
>> > Trying to install an update to my Fix-it utilities program. The disc
>> > drive
>> > spins up, then nothing happens. Neither drive (mine are labeled e and
>> > f)
>> > shows up in the my computer screen. I tried to run it from the START
>> > RUN
>> > menu
>> > but I get the message "e:\ refers to a location that is unavailable".
>> > Same
>> > message for the f drive. I also ran the dougknox program I saw referred
>> > to
>> > here on the board, but no success. I don't use the drives that often,
>> > but
>> > they has been working fine.
>> >
>> > Ideas?
>>
>>
>>

Event Type: Warning
Event Source: PlugPlayManager
Event Category: None
Event ID: 256
Date: 12/19/2005
Time: 4:49:26 PM
User: N/A
Computer: COMPUTER
Description:
Timed out sending notification of device interface change to window of
"McAfee Firewall"

Event Type: Warning
Event Source: PlugPlayManager
Event Category: None
Event ID: 256
Date: 12/17/2005
Time: 12:27:18 PM
User: N/A
Computer: COMPUTER
Description:
Timed out sending notification of device interface change to window of
"McAfee Firewall"

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
Date: 12/19/2005
Time: 2:23:36 PM
User: N/A
Computer: COMPUTER
Description:
The following boot-start or system-start driver(s) failed to load:
Cdr4_2K
Imapi

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Both drives in the device manager show a yellow circle with what looks to be
an exclaimation point in the center. Each has the same error message:

Windows cannot load the device driver for this hardware. The driver may be
corrupted or missing. (Code 39)

"Gerry Cornell" wrote:

> Power Toy TweakUi
> http://www.microsoft.com/windowsxp/d...powertoys.mspx
>
> The relevance to your original question is that TweakUi can be used to hide
> drives.
>
> Are there any yellow question marks in Device Manager? Right click on
> the My Computer icon on your Desktop and select Properties. Hardware,
> Device Manager. If yes what is the Device Error code?
>
> Look in Event Viewer at the System and Application logs for Warning or
> Error report and post a copy here You can access Event Viewer by
> selecting Start, Administrative Tools, Event Viewer.
>
> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
> http://support.microsoft.com/default...&Product=winxp
>
> A tip for posting copies of Error Reports! Run Event Viewer and double
> click on the error you want to copy. In the window, which appears is a
> button resembling two pages. Double click the button and close Event
> Viewer. Now start your message(email) and do a paste into the body of the
> message. This will paste the info from the Event Viewer Error Report
> complete with links into the message. Make sure this is the first paste
> after exiting from Event Viewer.
>
>
> Hope this helps.
>
> Gerry
> ~~~~~~~~~~~~~~~~~~~~~~~~
> FCA
>
> Using invalid email address
>
> Stourport, Worcs, England
> Enquire, plan and execute.
> ~~~~~~~~~~~~~~~~~~~~~~~~
> Please tell the newsgroup how any
> suggested solution worked for you.
>
> http://dts-l.org/goodpost.htm
>
> ~~~~~~~~~~~~~~~~~~~~~~~~
>
>
>
> "cbh5550" <cbh5550@discussions.microsoft.com> wrote in message
> news:651351B1-0259-4078-9ABC-918D92E39C6D@microsoft.com...
> > Thanks for the quick response, Gerry. I checked in disc management and
> > only
> > the c and d drives show up (this Compaq is partitioned and the d drive is
> > where the "installation manual" and other operating sutff is stored.
> >
> > I have no idea what a TweakUi is, but I ran a search and it is not on my
> > machine. What is it and what is it supposed to do?
> >
> > "Gerry Cornell" wrote:
> >
> >> Are they visible in Disk Management? Start, Control Panel, Administrative
> >> Tools, Computer Management and Disk Management.
> >>
> >> Do you have TweakUi installed?
> >>
> >>
> >> --
> >>
> >> Hope this helps.
> >>
> >> Gerry
> >> ~~~~
> >> FCA
> >> Stourport, England
> >>
> >> Enquire, plan and execute
> >> ~~~~~~~~~~~~~~~~~~~
> >>
> >>
> >> "cbh5550" <cbh5550@discussions.microsoft.com> wrote in message
> >> news:74823383-87E0-46E5-A473-8BA0834D1A29@microsoft.com...
> >> > Trying to install an update to my Fix-it utilities program. The disc
> >> > drive
> >> > spins up, then nothing happens. Neither drive (mine are labeled e and
> >> > f)
> >> > shows up in the my computer screen. I tried to run it from the START
> >> > RUN
> >> > menu
> >> > but I get the message "e:\ refers to a location that is unavailable".
> >> > Same
> >> > message for the f drive. I also ran the dougknox program I saw referred
> >> > to
> >> > here on the board, but no success. I don't use the drives that often,
> >> > but
> >> > they has been working fine.
> >> >
> >> > Ideas?
> >>
> >>
> >>
>
>
>

cbh

There are ways to eliminate the Event ID:256 error but I think you need
to try to resolve the Event ID: 7026 error because it would appear to
relate to your original complaint

Imapi.sys is a driver provided by Microsoft. Cdr4_2K.sys is a driver
coming from Easy Creator ( Roxio software ).

What is the status of Easy Creator on your machine? Have your
removed Easy Creator? What versions of Easy Creator are involved?

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~



"cbh5550" <cbh5550@discussions.microsoft.com> wrote in message
news:70F737C3-B3BF-4F68-8606-83A65F9B604C@microsoft.com...
> Event Type: Warning
> Event Source: PlugPlayManager
> Event Category: None
> Event ID: 256
> Date: 12/19/2005
> Time: 4:49:26 PM
> User: N/A
> Computer: COMPUTER
> Description:
> Timed out sending notification of device interface change to window of
> "McAfee Firewall"
>
> Event Type: Warning
> Event Source: PlugPlayManager
> Event Category: None
> Event ID: 256
> Date: 12/17/2005
> Time: 12:27:18 PM
> User: N/A
> Computer: COMPUTER
> Description:
> Timed out sending notification of device interface change to window of
> "McAfee Firewall"
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> Event Type: Error
> Event Source: Service Control Manager
> Event Category: None
> Event ID: 7026
> Date: 12/19/2005
> Time: 2:23:36 PM
> User: N/A
> Computer: COMPUTER
> Description:
> The following boot-start or system-start driver(s) failed to load:
> Cdr4_2K
> Imapi
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> Both drives in the device manager show a yellow circle with what looks to
> be
> an exclaimation point in the center. Each has the same error message:
>
> Windows cannot load the device driver for this hardware. The driver may be
> corrupted or missing. (Code 39)
>
> "Gerry Cornell" wrote:
>
>> Power Toy TweakUi
>> http://www.microsoft.com/windowsxp/d...powertoys.mspx
>>
>> The relevance to your original question is that TweakUi can be used to
>> hide
>> drives.
>>
>> Are there any yellow question marks in Device Manager? Right click on
>> the My Computer icon on your Desktop and select Properties. Hardware,
>> Device Manager. If yes what is the Device Error code?
>>
>> Look in Event Viewer at the System and Application logs for Warning or
>> Error report and post a copy here You can access Event Viewer by
>> selecting Start, Administrative Tools, Event Viewer.
>>
>> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
>> http://support.microsoft.com/default...&Product=winxp
>>
>> A tip for posting copies of Error Reports! Run Event Viewer and double
>> click on the error you want to copy. In the window, which appears is a
>> button resembling two pages. Double click the button and close Event
>> Viewer. Now start your message(email) and do a paste into the body of the
>> message. This will paste the info from the Event Viewer Error Report
>> complete with links into the message. Make sure this is the first paste
>> after exiting from Event Viewer.
>>
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~~~~~~~~~~~~~~~~~~~~~
>> FCA
>>
>> Using invalid email address
>>
>> Stourport, Worcs, England
>> Enquire, plan and execute.
>> ~~~~~~~~~~~~~~~~~~~~~~~~
>> Please tell the newsgroup how any
>> suggested solution worked for you.
>>
>> http://dts-l.org/goodpost.htm
>>
>> ~~~~~~~~~~~~~~~~~~~~~~~~
>>
>>
>>
>> "cbh5550" <cbh5550@discussions.microsoft.com> wrote in message
>> news:651351B1-0259-4078-9ABC-918D92E39C6D@microsoft.com...
>> > Thanks for the quick response, Gerry. I checked in disc management and
>> > only
>> > the c and d drives show up (this Compaq is partitioned and the d drive
>> > is
>> > where the "installation manual" and other operating sutff is stored.
>> >
>> > I have no idea what a TweakUi is, but I ran a search and it is not on
>> > my
>> > machine. What is it and what is it supposed to do?
>> >
>> > "Gerry Cornell" wrote:
>> >
>> >> Are they visible in Disk Management? Start, Control Panel,
>> >> Administrative
>> >> Tools, Computer Management and Disk Management.
>> >>
>> >> Do you have TweakUi installed?
>> >>
>> >>
>> >> --
>> >>
>> >> Hope this helps.
>> >>
>> >> Gerry
>> >> ~~~~
>> >> FCA
>> >> Stourport, England
>> >>
>> >> Enquire, plan and execute
>> >> ~~~~~~~~~~~~~~~~~~~
>> >>
>> >>
>> >> "cbh5550" <cbh5550@discussions.microsoft.com> wrote in message
>> >> news:74823383-87E0-46E5-A473-8BA0834D1A29@microsoft.com...
>> >> > Trying to install an update to my Fix-it utilities program. The disc
>> >> > drive
>> >> > spins up, then nothing happens. Neither drive (mine are labeled e
>> >> > and
>> >> > f)
>> >> > shows up in the my computer screen. I tried to run it from the START
>> >> > RUN
>> >> > menu
>> >> > but I get the message "e:\ refers to a location that is
>> >> > unavailable".
>> >> > Same
>> >> > message for the f drive. I also ran the dougknox program I saw
>> >> > referred
>> >> > to
>> >> > here on the board, but no success. I don't use the drives that
>> >> > often,
>> >> > but
>> >> > they has been working fine.
>> >> >
>> >> > Ideas?
>> >>
>> >>
>> >>
>>
>>
>>

Thanks for the info Gerry. Things are starting to make some sense. Easy
Creator is not on my machine. I remember removing it quite a while back. When
I went to use it at that time, it said I needed to upgrade for 50 bucks (or
something similar) and then I found out I could Windows to perform the same
function. I ran a search again for both the Easy Creator and Roxio, but the
search returned nothing. I don't remember the version of easy creator, but I
think it came with the machine (Compaq Presario 7000 series) which I
purchased in 2002.

I also did a search for both of the drivers you mentioned. The search for
Cdr4_2k.sys returned no results.

The search for Imapi.sys returned three files:

Serivce Pack uninstall
\Windows\system32\drivers
\service pack files\i386

Carl

"Gerry Cornell" wrote:

> cbh
>
> There are ways to eliminate the Event ID:256 error but I think you need
> to try to resolve the Event ID: 7026 error because it would appear to
> relate to your original complaint
>
> Imapi.sys is a driver provided by Microsoft. Cdr4_2K.sys is a driver
> coming from Easy Creator ( Roxio software ).
>
> What is the status of Easy Creator on your machine? Have your
> removed Easy Creator? What versions of Easy Creator are involved?
>
> --
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
>
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
>
> "cbh5550" <cbh5550@discussions.microsoft.com> wrote in message
> news:70F737C3-B3BF-4F68-8606-83A65F9B604C@microsoft.com...
> > Event Type: Warning
> > Event Source: PlugPlayManager
> > Event Category: None
> > Event ID: 256
> > Date: 12/19/2005
> > Time: 4:49:26 PM
> > User: N/A
> > Computer: COMPUTER
> > Description:
> > Timed out sending notification of device interface change to window of
> > "McAfee Firewall"
> >
> > Event Type: Warning
> > Event Source: PlugPlayManager
> > Event Category: None
> > Event ID: 256
> > Date: 12/17/2005
> > Time: 12:27:18 PM
> > User: N/A
> > Computer: COMPUTER
> > Description:
> > Timed out sending notification of device interface change to window of
> > "McAfee Firewall"
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> >
> > Event Type: Error
> > Event Source: Service Control Manager
> > Event Category: None
> > Event ID: 7026
> > Date: 12/19/2005
> > Time: 2:23:36 PM
> > User: N/A
> > Computer: COMPUTER
> > Description:
> > The following boot-start or system-start driver(s) failed to load:
> > Cdr4_2K
> > Imapi
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> >
> > Both drives in the device manager show a yellow circle with what looks to
> > be
> > an exclaimation point in the center. Each has the same error message:
> >
> > Windows cannot load the device driver for this hardware. The driver may be
> > corrupted or missing. (Code 39)
> >
> > "Gerry Cornell" wrote:
> >
> >> Power Toy TweakUi
> >> http://www.microsoft.com/windowsxp/d...powertoys.mspx
> >>
> >> The relevance to your original question is that TweakUi can be used to
> >> hide
> >> drives.
> >>
> >> Are there any yellow question marks in Device Manager? Right click on
> >> the My Computer icon on your Desktop and select Properties. Hardware,
> >> Device Manager. If yes what is the Device Error code?
> >>
> >> Look in Event Viewer at the System and Application logs for Warning or
> >> Error report and post a copy here You can access Event Viewer by
> >> selecting Start, Administrative Tools, Event Viewer.
> >>
> >> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
> >> http://support.microsoft.com/default...&Product=winxp
> >>
> >> A tip for posting copies of Error Reports! Run Event Viewer and double
> >> click on the error you want to copy. In the window, which appears is a
> >> button resembling two pages. Double click the button and close Event
> >> Viewer. Now start your message(email) and do a paste into the body of the
> >> message. This will paste the info from the Event Viewer Error Report
> >> complete with links into the message. Make sure this is the first paste
> >> after exiting from Event Viewer.
> >>
> >>
> >> Hope this helps.
> >>
> >> Gerry
> >> ~~~~~~~~~~~~~~~~~~~~~~~~
> >> FCA
> >>
> >> Using invalid email address
> >>
> >> Stourport, Worcs, England
> >> Enquire, plan and execute.
> >> ~~~~~~~~~~~~~~~~~~~~~~~~
> >> Please tell the newsgroup how any
> >> suggested solution worked for you.
> >>
> >> http://dts-l.org/goodpost.htm
> >>
> >> ~~~~~~~~~~~~~~~~~~~~~~~~
> >>
> >>
> >>
> >> "cbh5550" <cbh5550@discussions.microsoft.com> wrote in message
> >> news:651351B1-0259-4078-9ABC-918D92E39C6D@microsoft.com...
> >> > Thanks for the quick response, Gerry. I checked in disc management and
> >> > only
> >> > the c and d drives show up (this Compaq is partitioned and the d drive
> >> > is
> >> > where the "installation manual" and other operating sutff is stored.
> >> >
> >> > I have no idea what a TweakUi is, but I ran a search and it is not on
> >> > my
> >> > machine. What is it and what is it supposed to do?
> >> >
> >> > "Gerry Cornell" wrote:
> >> >
> >> >> Are they visible in Disk Management? Start, Control Panel,
> >> >> Administrative
> >> >> Tools, Computer Management and Disk Management.
> >> >>
> >> >> Do you have TweakUi installed?
> >> >>
> >> >>
> >> >> --
> >> >>
> >> >> Hope this helps.
> >> >>
> >> >> Gerry
> >> >> ~~~~
> >> >> FCA
> >> >> Stourport, England
> >> >>
> >> >> Enquire, plan and execute
> >> >> ~~~~~~~~~~~~~~~~~~~
> >> >>
> >> >>
> >> >> "cbh5550" <cbh5550@discussions.microsoft.com> wrote in message
> >> >> news:74823383-87E0-46E5-A473-8BA0834D1A29@microsoft.com...
> >> >> > Trying to install an update to my Fix-it utilities program. The disc
> >> >> > drive
> >> >> > spins up, then nothing happens. Neither drive (mine are labeled e
> >> >> > and
> >> >> > f)
> >> >> > shows up in the my computer screen. I tried to run it from the START
> >> >> > RUN
> >> >> > menu
> >> >> > but I get the message "e:\ refers to a location that is
> >> >> > unavailable".
> >> >> > Same
> >> >> > message for the f drive. I also ran the dougknox program I saw
> >> >> > referred
> >> >> > to
> >> >> > here on the board, but no success. I don't use the drives that
> >> >> > often,
> >> >> > but
> >> >> > they has been working fine.
> >> >> >
> >> >> > Ideas?
> >> >>
> >> >>
> >> >>
> >>
> >>
> >>
>
>
>