After a reboot from installing my HP PSC 2355 All-in-one Startup appears to
freeze on the welcome menu then eventually my empty desktop appears. After
several minutes the icons and taskbar load. I know enough now that the
installation process turns on the Windows Image Aquisition service and to
fix this problem I have to manually disable the service. Why does this
happen? Is it a HP software glitch or a Windows XP problem?

needlove wrote:
> After a reboot from installing my HP PSC 2355 All-in-one Startup
> appears to freeze on the welcome menu then eventually my empty
> desktop appears. After several minutes the icons and taskbar load.
> I know enough now that the installation process turns on the
> Windows Image Aquisition service and to fix this problem I have to
> manually disable the service. Why does this happen? Is it a HP
> software glitch or a Windows XP problem?

The test...

Uninstall the software - does the problem still occur?
Or..
Did it occur before installing the software and not before?

If no to the first or no to the second - then you have your answer.

Check the HP web page for updated drivers.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html