Hello,

When I right-click then select Properties from any folder on my system,
NOTHING happens! I wait for a long time, yet the properties dialog box does
not appear.

It works fine with 'files' (.txt .pdf .doc etc.).
I also notice that when I hover over a folder, the small yellow popup window
DOES appear.

Can anyone help?

Thank-you,
Jack.

Dear Jack,

Thanks for posting!

From your post I suggest you perform the following test to isolate the root
cause.

Step 1: Please boot the system into Safe Mode environment and check to see
if the issue persists.

Safe Mode loads a minimally protected-mode configuration, disabling Windows
device drivers and using the standard VGA display adapter.

1. Restart your computer and start pressing the F8 key on your keyboard. On
a computer that is configured for booting to multiple operating systems,
you can press the F8 key when you see the Boot Menu.
2. In "Windows Advanced Option Menu", use the arrow keys to select Safe
Mode with Networking, and then press ENTER.
3. If you are running other operating systems on the computer, click
Microsoft Windows on the list that is displayed and then press ENTER.

Step 2: Please perform a Clean Boot and verify if the issue persists.

To isolate the effect of third party applications, I would like to suggest
you perform a Clean Boot.

1. Click Start, click Run, type "msconfig" (without the quotation marks) in
the Open box, and then click OK.
2. In the Startup tab, click the "Disable All" button.
3. In the Services tab, check the "Hide All Microsoft Services" checkbox,
and then click the "Disable All" button.
4. Click OK and restart your computer.

Hope the information helps. If there is anything that is unclear, please
feel free to let me know.

Happy New Year!

Best Regards,

Jason Tan

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security

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--------------------
| From: "Jack" <someone@somewhere.com>
| Newsgroups: microsoft.public.windowsxp.help_and_support
| Subject: Can't display Properties for folders under My Documents
| Date: Tue, 27 Dec 2005 09:57:48 +0800
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| X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
|
| Hello,
|
| When I right-click then select Properties from any folder on my system,
| NOTHING happens! I wait for a long time, yet the properties dialog box
does
| not appear.
|
| It works fine with 'files' (.txt .pdf .doc etc.).
| I also notice that when I hover over a folder, the small yellow popup
window
| DOES appear.
|
| Can anyone help?
|
| Thank-you,
| Jack.
|
|
|
|
|
|
|

Are you running Windows XP Professional, with IIS installed? If so, read
here:
http://groups.google.com/group/micro...824750a8a51f60

Also, see "W3ext Module" paragraph in this page:
http://windowsxp.mvps.org/slowrightclick.htm

Re: Can't view WinExp folder prop dialog RESOLVED - Windows XP - CNET
Forums:
http://reviews.cnet.com/5208-6142-0....ssageID=538357

PRB: Operation Is Excessively Slow When You Start the IIS MMC or
Explorer.exe to Retrieve Directory Properties:
http://support.microsoft.com/?kbid=319179

IceTeks Forums -> Windows XP Folder Properties Problem:
http://www.iceteks.com/forums/index.php?showtopic=1887&

--
Ramesh, Microsoft MVP
Windows XP Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com


"Jack" <someone@somewhere.com> wrote in message
news:43b0a07a@quokka.wn.com.au...
Hello,

When I right-click then select Properties from any folder on my system,
NOTHING happens! I wait for a long time, yet the properties dialog box does
not appear.

It works fine with 'files' (.txt .pdf .doc etc.).
I also notice that when I hover over a folder, the small yellow popup window
DOES appear.

Can anyone help?

Thank-you,
Jack.