Hello,

I have really weird issue with one of the user.
We cannnot delete any folder on her laptop from windows itself.
We can delete it from comand prompt.
When we look at the properties of folder, it has read-only attribute. After
unchecking that, and hit enter, it reverts back to read-only.
We could not delete folder.
Other hand, we can delete any files within it or anywhere.
It doesn't give any error message, folder will just stay there.

Tried different profile--no use
tried disjoining and rejoining the domain - no use.
Ran chkdsk - no use.

Any help would be greatly appreciated.

Please note that we have about 500 users with same XP Image and only one
user has this problem.
Thanks

Sunny

Hi Sunny,

Boot the system into Safe Mode - Administrator and take ownership.
How to take ownership of a file or folder in Windows XP
http://support.microsoft.com/?id=308421


--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org

Sunny wrote:
> Hello,
>
> I have really weird issue with one of the user.
> We cannnot delete any folder on her laptop from windows itself.
> We can delete it from comand prompt.
> When we look at the properties of folder, it has read-only attribute.
> After unchecking that, and hit enter, it reverts back to read-only.
> We could not delete folder.
> Other hand, we can delete any files within it or anywhere.
> It doesn't give any error message, folder will just stay there.
>
> Tried different profile--no use
> tried disjoining and rejoining the domain - no use.
> Ran chkdsk - no use.
>
> Any help would be greatly appreciated.
>
> Please note that we have about 500 users with same XP Image and only
> one user has this problem.
> Thanks
>
> Sunny

Taking ownership doesn't solve the problem.
Please note that this is not just one folder. Its entire Windows Explorer
folders.

Cannot delete any folders.
Sunny

"Bert Kinney" <bert@NSmvps.org> wrote in message
news:%23qO$E%23xCGHA.2356@tk2msftngp13.phx.gbl...
> Hi Sunny,
>
> Boot the system into Safe Mode - Administrator and take ownership.
> How to take ownership of a file or folder in Windows XP
> http://support.microsoft.com/?id=308421
>
>
> --
> Regards,
> Bert Kinney MS-MVP Shell/User
> http://bertk.mvps.org
>
> Sunny wrote:
>> Hello,
>>
>> I have really weird issue with one of the user.
>> We cannnot delete any folder on her laptop from windows itself.
>> We can delete it from comand prompt.
>> When we look at the properties of folder, it has read-only attribute.
>> After unchecking that, and hit enter, it reverts back to read-only.
>> We could not delete folder.
>> Other hand, we can delete any files within it or anywhere.
>> It doesn't give any error message, folder will just stay there.
>>
>> Tried different profile--no use
>> tried disjoining and rejoining the domain - no use.
>> Ran chkdsk - no use.
>>
>> Any help would be greatly appreciated.
>>
>> Please note that we have about 500 users with same XP Image and only
>> one user has this problem.
>> Thanks
>>
>> Sunny
>
>

Take ownership of C:\

--
Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org


Sunny wrote:
> Taking ownership doesn't solve the problem.
> Please note that this is not just one folder. Its entire Windows
> Explorer folders.
>
> Cannot delete any folders.
> Sunny
>
> "Bert Kinney" <bert@NSmvps.org> wrote in message
> news:%23qO$E%23xCGHA.2356@tk2msftngp13.phx.gbl...
>> Hi Sunny,
>>
>> Boot the system into Safe Mode - Administrator and take ownership.
>> How to take ownership of a file or folder in Windows XP
>> http://support.microsoft.com/?id=308421
>>
>>
>> --
>> Regards,
>> Bert Kinney MS-MVP Shell/User
>> http://bertk.mvps.org
>>
>> Sunny wrote:
>>> Hello,
>>>
>>> I have really weird issue with one of the user.
>>> We cannnot delete any folder on her laptop from windows itself.
>>> We can delete it from comand prompt.
>>> When we look at the properties of folder, it has read-only
>>> attribute. After unchecking that, and hit enter, it reverts back to
>>> read-only. We could not delete folder.
>>> Other hand, we can delete any files within it or anywhere.
>>> It doesn't give any error message, folder will just stay there.
>>>
>>> Tried different profile--no use
>>> tried disjoining and rejoining the domain - no use.
>>> Ran chkdsk - no use.
>>>
>>> Any help would be greatly appreciated.
>>>
>>> Please note that we have about 500 users with same XP Image and only
>>> one user has this problem.
>>> Thanks
>>>
>>> Sunny