Problem appeared to be NAV 2004. I was experiencing sluggish performance and
long delays. Scanned with NAV and ADware & SpyBot S&D. Didn't find anything.
NAV disabled itself (red X through icon on task bar). Finally got a warning
screen that the trial period had expired??!! So I tried to remove &
reinstall. Used Windows Programs Add/Remove. No go. Wouldn't work. So I
deleted all instances of NAV & Symantec in registry using Regedit, and all
files in system folders and program folders. System now boots faster and
when it runs, runs faster. Having a problem with reboot -- on
Start>Shutdown, it appears normal, but ends in a blue screen with no error
message instead of Power Off.

Tried to do a system restore to several points a week to two weeks before
and no luck... won't restore. Was going to try a Repair with original CD,
but realized that SP-1 and 2 will cause problems because they're not on the
original disk. 8={...

What I'm most concerned with is when I look at Task Manager in Win XP is
that the number of handles is continuously increasing (now over 14100) ,
while number of threads and processes is steady and the system cache is up
over 340000!! At some point the system will crash. How can I reset the
cache?

I note that the thread ntkrnlpa.exe and ACPI.sys are quite active and keep
replicating. This may be the reason for the numbers I've noted in Task
Manager, but I don't know what to do with them.

My next step is to reinstall NAV. Any suggestions?

The system consists of a Tyan motherboard, AMD Opeteron 240 CPU, 4 Gb RAM,
WinXP SP2 and a host of programs. I'm also running Zone Alarm.

aj

NAV has removal tools and instructions for manually removing it's products;
thats the best way to go when uninstalling manually.

I would try re-installing NAV, update your software and defs and run a full
scan (you may want to do it in safe mode to avoid starting unneeded
services). If you have NAV Internet security, make sure you are only using
one firewall (windows or NAV).

"aj_king" wrote:

> Problem appeared to be NAV 2004. I was experiencing sluggish performance and
> long delays. Scanned with NAV and ADware & SpyBot S&D. Didn't find anything.
> NAV disabled itself (red X through icon on task bar). Finally got a warning
> screen that the trial period had expired??!! So I tried to remove &
> reinstall. Used Windows Programs Add/Remove. No go. Wouldn't work. So I
> deleted all instances of NAV & Symantec in registry using Regedit, and all
> files in system folders and program folders. System now boots faster and
> when it runs, runs faster. Having a problem with reboot -- on
> Start>Shutdown, it appears normal, but ends in a blue screen with no error
> message instead of Power Off.
>
> Tried to do a system restore to several points a week to two weeks before
> and no luck... won't restore. Was going to try a Repair with original CD,
> but realized that SP-1 and 2 will cause problems because they're not on the
> original disk. 8={...
>
> What I'm most concerned with is when I look at Task Manager in Win XP is
> that the number of handles is continuously increasing (now over 14100) ,
> while number of threads and processes is steady and the system cache is up
> over 340000!! At some point the system will crash. How can I reset the
> cache?
>
> I note that the thread ntkrnlpa.exe and ACPI.sys are quite active and keep
> replicating. This may be the reason for the numbers I've noted in Task
> Manager, but I don't know what to do with them.
>
> My next step is to reinstall NAV. Any suggestions?
>
> The system consists of a Tyan motherboard, AMD Opeteron 240 CPU, 4 Gb RAM,
> WinXP SP2 and a host of programs. I'm also running Zone Alarm.
>
> aj
>
>
>
>
>

Thanks Aaron. I've tried running the Symantec removal tool for NAV 2k4. No
go. Did a reboot to Last Known Good & returned to same mode. Tried to do
System Restore to a point several weeks ago. Still, No go.

Need more inputs please.


"AaronS" <AaronS@discussions.microsoft.com> wrote in message
newsDA90DCF-AF8C-41A2-9102-B8E953F0DC39@microsoft.com...
> NAV has removal tools and instructions for manually removing it's
products;
> thats the best way to go when uninstalling manually.
>
> I would try re-installing NAV, update your software and defs and run a
full
> scan (you may want to do it in safe mode to avoid starting unneeded
> services). If you have NAV Internet security, make sure you are only using
> one firewall (windows or NAV).
>
> "aj_king" wrote:
>
> > Problem appeared to be NAV 2004. I was experiencing sluggish performance
and
> > long delays. Scanned with NAV and ADware & SpyBot S&D. Didn't find
anything.
> > NAV disabled itself (red X through icon on task bar). Finally got a
warning
> > screen that the trial period had expired??!! So I tried to remove &
> > reinstall. Used Windows Programs Add/Remove. No go. Wouldn't work. So I
> > deleted all instances of NAV & Symantec in registry using Regedit, and
all
> > files in system folders and program folders. System now boots faster and
> > when it runs, runs faster. Having a problem with reboot -- on
> > Start>Shutdown, it appears normal, but ends in a blue screen with no
error
> > message instead of Power Off.
> >
> > Tried to do a system restore to several points a week to two weeks
before
> > and no luck... won't restore. Was going to try a Repair with original
CD,
> > but realized that SP-1 and 2 will cause problems because they're not on
the
> > original disk. 8={...
> >
> > What I'm most concerned with is when I look at Task Manager in Win XP is
> > that the number of handles is continuously increasing (now over 14100) ,
> > while number of threads and processes is steady and the system cache is
up
> > over 340000!! At some point the system will crash. How can I reset the
> > cache?
> >
> > I note that the thread ntkrnlpa.exe and ACPI.sys are quite active and
keep
> > replicating. This may be the reason for the numbers I've noted in Task
> > Manager, but I don't know what to do with them.
> >
> > My next step is to reinstall NAV. Any suggestions?
> >
> > The system consists of a Tyan motherboard, AMD Opeteron 240 CPU, 4 Gb
RAM,
> > WinXP SP2 and a host of programs. I'm also running Zone Alarm.
> >
> > aj
> >
> >
> >
> >
> >

"Was going to try a Repair with original CD, but realized that SP-1 and 2
will cause problems because they're not on the original disk. 8={..."

I'm not sure what you mean my the above statment, can you please explain
further? You can run a restore, but will want to reinstall service pack 2
when finished.


"aj_king" wrote:

> Thanks Aaron. I've tried running the Symantec removal tool for NAV 2k4. No
> go. Did a reboot to Last Known Good & returned to same mode. Tried to do
> System Restore to a point several weeks ago. Still, No go.
>
> Need more inputs please.
>
>
> "AaronS" <AaronS@discussions.microsoft.com> wrote in message
> newsDA90DCF-AF8C-41A2-9102-B8E953F0DC39@microsoft.com...
> > NAV has removal tools and instructions for manually removing it's
> products;
> > thats the best way to go when uninstalling manually.
> >
> > I would try re-installing NAV, update your software and defs and run a
> full
> > scan (you may want to do it in safe mode to avoid starting unneeded
> > services). If you have NAV Internet security, make sure you are only using
> > one firewall (windows or NAV).
> >
> > "aj_king" wrote:
> >
> > > Problem appeared to be NAV 2004. I was experiencing sluggish performance
> and
> > > long delays. Scanned with NAV and ADware & SpyBot S&D. Didn't find
> anything.
> > > NAV disabled itself (red X through icon on task bar). Finally got a
> warning
> > > screen that the trial period had expired??!! So I tried to remove &
> > > reinstall. Used Windows Programs Add/Remove. No go. Wouldn't work. So I
> > > deleted all instances of NAV & Symantec in registry using Regedit, and
> all
> > > files in system folders and program folders. System now boots faster and
> > > when it runs, runs faster. Having a problem with reboot -- on
> > > Start>Shutdown, it appears normal, but ends in a blue screen with no
> error
> > > message instead of Power Off.
> > >
> > > Tried to do a system restore to several points a week to two weeks
> before
> > > and no luck... won't restore. Was going to try a Repair with original
> CD,
> > > but realized that SP-1 and 2 will cause problems because they're not on
> the
> > > original disk. 8={...
> > >
> > > What I'm most concerned with is when I look at Task Manager in Win XP is
> > > that the number of handles is continuously increasing (now over 14100) ,
> > > while number of threads and processes is steady and the system cache is
> up
> > > over 340000!! At some point the system will crash. How can I reset the
> > > cache?
> > >
> > > I note that the thread ntkrnlpa.exe and ACPI.sys are quite active and
> keep
> > > replicating. This may be the reason for the numbers I've noted in Task
> > > Manager, but I don't know what to do with them.
> > >
> > > My next step is to reinstall NAV. Any suggestions?
> > >
> > > The system consists of a Tyan motherboard, AMD Opeteron 240 CPU, 4 Gb
> RAM,
> > > WinXP SP2 and a host of programs. I'm also running Zone Alarm.
> > >
> > > aj
> > >
> > >
> > >
> > >
> > >
>
>
>

Tried doing a Restore. No go. Want to do a Repair, but with the original CD,
the files are pre- SP-1 vintage. That means I'll have to redo the SP-2
following the Repair. Or am I wrong in that assumption?

"AaronS" wrote:

> "Was going to try a Repair with original CD, but realized that SP-1 and 2
> will cause problems because they're not on the original disk. 8={..."
>
> I'm not sure what you mean my the above statment, can you please explain
> further? You can run a restore, but will want to reinstall service pack 2
> when finished.
>
>
> "aj_king" wrote:
>
> > Thanks Aaron. I've tried running the Symantec removal tool for NAV 2k4. No
> > go. Did a reboot to Last Known Good & returned to same mode. Tried to do
> > System Restore to a point several weeks ago. Still, No go.
> >
> > Need more inputs please.
> >
> >
> > "AaronS" <AaronS@discussions.microsoft.com> wrote in message
> > newsDA90DCF-AF8C-41A2-9102-B8E953F0DC39@microsoft.com...
> > > NAV has removal tools and instructions for manually removing it's
> > products;
> > > thats the best way to go when uninstalling manually.
> > >
> > > I would try re-installing NAV, update your software and defs and run a
> > full
> > > scan (you may want to do it in safe mode to avoid starting unneeded
> > > services). If you have NAV Internet security, make sure you are only using
> > > one firewall (windows or NAV).
> > >
> > > "aj_king" wrote:
> > >
> > > > Problem appeared to be NAV 2004. I was experiencing sluggish performance
> > and
> > > > long delays. Scanned with NAV and ADware & SpyBot S&D. Didn't find
> > anything.
> > > > NAV disabled itself (red X through icon on task bar). Finally got a
> > warning
> > > > screen that the trial period had expired??!! So I tried to remove &
> > > > reinstall. Used Windows Programs Add/Remove. No go. Wouldn't work. So I
> > > > deleted all instances of NAV & Symantec in registry using Regedit, and
> > all
> > > > files in system folders and program folders. System now boots faster and
> > > > when it runs, runs faster. Having a problem with reboot -- on
> > > > Start>Shutdown, it appears normal, but ends in a blue screen with no
> > error
> > > > message instead of Power Off.
> > > >
> > > > Tried to do a system restore to several points a week to two weeks
> > before
> > > > and no luck... won't restore. Was going to try a Repair with original
> > CD,
> > > > but realized that SP-1 and 2 will cause problems because they're not on
> > the
> > > > original disk. 8={...
> > > >
> > > > What I'm most concerned with is when I look at Task Manager in Win XP is
> > > > that the number of handles is continuously increasing (now over 14100) ,
> > > > while number of threads and processes is steady and the system cache is
> > up
> > > > over 340000!! At some point the system will crash. How can I reset the
> > > > cache?
> > > >
> > > > I note that the thread ntkrnlpa.exe and ACPI.sys are quite active and
> > keep
> > > > replicating. This may be the reason for the numbers I've noted in Task
> > > > Manager, but I don't know what to do with them.
> > > >
> > > > My next step is to reinstall NAV. Any suggestions?
> > > >
> > > > The system consists of a Tyan motherboard, AMD Opeteron 240 CPU, 4 Gb
> > RAM,
> > > > WinXP SP2 and a host of programs. I'm also running Zone Alarm.
> > > >
> > > > aj
> > > >
> > > >
> > > >
> > > >
> > > >
> >
> >
> >

Your assumption is correct. After doing the repair, you will have to re-apply
SP2.

"aj" wrote:

> Tried doing a Restore. No go. Want to do a Repair, but with the original CD,
> the files are pre- SP-1 vintage. That means I'll have to redo the SP-2
> following the Repair. Or am I wrong in that assumption?
>
> "AaronS" wrote:
>
> > "Was going to try a Repair with original CD, but realized that SP-1 and 2
> > will cause problems because they're not on the original disk. 8={..."
> >
> > I'm not sure what you mean my the above statment, can you please explain
> > further? You can run a restore, but will want to reinstall service pack 2
> > when finished.
> >
> >
> > "aj_king" wrote:
> >
> > > Thanks Aaron. I've tried running the Symantec removal tool for NAV 2k4. No
> > > go. Did a reboot to Last Known Good & returned to same mode. Tried to do
> > > System Restore to a point several weeks ago. Still, No go.
> > >
> > > Need more inputs please.
> > >
> > >
> > > "AaronS" <AaronS@discussions.microsoft.com> wrote in message
> > > newsDA90DCF-AF8C-41A2-9102-B8E953F0DC39@microsoft.com...
> > > > NAV has removal tools and instructions for manually removing it's
> > > products;
> > > > thats the best way to go when uninstalling manually.
> > > >
> > > > I would try re-installing NAV, update your software and defs and run a
> > > full
> > > > scan (you may want to do it in safe mode to avoid starting unneeded
> > > > services). If you have NAV Internet security, make sure you are only using
> > > > one firewall (windows or NAV).
> > > >
> > > > "aj_king" wrote:
> > > >
> > > > > Problem appeared to be NAV 2004. I was experiencing sluggish performance
> > > and
> > > > > long delays. Scanned with NAV and ADware & SpyBot S&D. Didn't find
> > > anything.
> > > > > NAV disabled itself (red X through icon on task bar). Finally got a
> > > warning
> > > > > screen that the trial period had expired??!! So I tried to remove &
> > > > > reinstall. Used Windows Programs Add/Remove. No go. Wouldn't work. So I
> > > > > deleted all instances of NAV & Symantec in registry using Regedit, and
> > > all
> > > > > files in system folders and program folders. System now boots faster and
> > > > > when it runs, runs faster. Having a problem with reboot -- on
> > > > > Start>Shutdown, it appears normal, but ends in a blue screen with no
> > > error
> > > > > message instead of Power Off.
> > > > >
> > > > > Tried to do a system restore to several points a week to two weeks
> > > before
> > > > > and no luck... won't restore. Was going to try a Repair with original
> > > CD,
> > > > > but realized that SP-1 and 2 will cause problems because they're not on
> > > the
> > > > > original disk. 8={...
> > > > >
> > > > > What I'm most concerned with is when I look at Task Manager in Win XP is
> > > > > that the number of handles is continuously increasing (now over 14100) ,
> > > > > while number of threads and processes is steady and the system cache is
> > > up
> > > > > over 340000!! At some point the system will crash. How can I reset the
> > > > > cache?
> > > > >
> > > > > I note that the thread ntkrnlpa.exe and ACPI.sys are quite active and
> > > keep
> > > > > replicating. This may be the reason for the numbers I've noted in Task
> > > > > Manager, but I don't know what to do with them.
> > > > >
> > > > > My next step is to reinstall NAV. Any suggestions?
> > > > >
> > > > > The system consists of a Tyan motherboard, AMD Opeteron 240 CPU, 4 Gb
> > > RAM,
> > > > > WinXP SP2 and a host of programs. I'm also running Zone Alarm.
> > > > >
> > > > > aj
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > >
> > >
> > >