Media centre 2005/xp pro
2gb ddram
300gb hdd
nvidia geoforce 6800

No adaware/malware/viruses/trojans etc etc

sfc /scannow all files correct and in place






please please help, I am trying to install my tv tuner software (Black Gold)
and it keeps returning a 1713 error code and as a consequence the
installation crashes saying that the black gold software could not install a
required componant. I try to uninstall the software that has installed but
it requires the disk to do this and when i do this it crashes again with the
same error code. So I am stuck with a half installed piece of software that
I cannot uninstall. I have tried third party uninstallers but no joy. Nobody
seems to be able to help?
I cant manually delete it from the registry because it has about a thousand
entries. What do I do?

Try entering your error information here:
http://www.microsoft.com/technet/sup..._advanced.aspx

You may also want to try looking at the event logs to find more detailed
information. (Control Panel > Administrative Tools > Event Viewer)


"T5" wrote:

> Media centre 2005/xp pro
> 2gb ddram
> 300gb hdd
> nvidia geoforce 6800
>
> No adaware/malware/viruses/trojans etc etc
>
> sfc /scannow all files correct and in place
>
>
>
>
>
>
> please please help, I am trying to install my tv tuner software (Black Gold)
> and it keeps returning a 1713 error code and as a consequence the
> installation crashes saying that the black gold software could not install a
> required componant. I try to uninstall the software that has installed but
> it requires the disk to do this and when i do this it crashes again with the
> same error code. So I am stuck with a half installed piece of software that
> I cannot uninstall. I have tried third party uninstallers but no joy. Nobody
> seems to be able to help?
> I cant manually delete it from the registry because it has about a thousand
> entries. What do I do?
>
>
>