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Since today I get "LSASS.exe An invalid handle was specified" on every boot.
Any ideas? Thanks. Graham. |
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#2
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Graham
More information please. Please look in the System and Application logs in Event Viewer for Warning and Error Reports over the last 2 days use and post copies here. You can access Event Viewer by selecting Start, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/default...308427&sd=tech Part of the Description of the error will include a link, which you should double click for further information. You can copy using copy and paste. Often the link will, however, say there is no further information. http://go.microsoft.com/fw.link/events.asp (Please note the hyperlink above is for illustration purposes only) A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Double click the button and close Event Viewer. Now start your message (email) and do a paste into the body of the message. This will paste the info from the Event Viewer Error Report complete with links into the message. Make sure this is the first paste after exiting from Event Viewer. Hope this helps. Gerry ~~~~~~~~~~~~~~~~~~~~~~~~ FCA Stourport, Worcs, England Enquire, plan and execute. ~~~~~~~~~~~~~~~~~~~~~~~~ Please tell the newsgroup how any suggested solution worked for you. http://dts-l.org/goodpost.htm ~~~~~~~~~~~~~~~~~~~~~~~~ "Graham CK" <usenewsgroup@donotreply.com> wrote in message news:dqPtf.14572$r4.4199@newsfe1-gui.ntli.net... > Since today I get "LSASS.exe An invalid handle was specified" on every > boot. Any ideas? Thanks. Graham. > > > |
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#3
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Gerry,
Here is some info on my system: I have XP Home SP2 on an HP Pavillion Celeron 330D. I run Grisoft AV and Microsoft antispyware. I have Works 2005 installed too. My daughter has an account on the machine: she uses MSN Messenger a lot. My son's PC is also on the same network. In the last week she installed and unistalled a MSN Messenger Plus! 3. I installed a new IrDA USB driver and Alcatel phone software. I installed FireFox 1.06 on the 30th but I have done a system restore to the 29th (on 1st Jan) to try to solve the error. Below are warnings from the event long for the previous two days, as requested:- Event Type: Warning Event Source: MsiInstaller Event Category: None Event ID: 1001 Date: 01/01/2006 Time: 11:29:50 User: CKNEW\Graham Computer: CKNEW Description: Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Warning Event Source: MsiInstaller Event Category: None Event ID: 1004 Date: 01/01/2006 Time: 11:29:50 User: CKNEW\Graham Computer: CKNEW Description: Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal Viewer\' does not exist. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Warning Event Source: MsiInstaller Event Category: None Event ID: 1001 Date: 01/01/2006 Time: 11:29:47 User: CKNEW\Graham Computer: CKNEW Description: Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Warning Event Source: MsiInstaller Event Category: None Event ID: 1004 Date: 01/01/2006 Time: 11:29:47 User: CKNEW\Graham Computer: CKNEW Description: Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal Viewer\' does not exist. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Warning Event Source: MsiInstaller Event Category: None Event ID: 1001 Date: 01/01/2006 Time: 11:29:45 User: NT AUTHORITY\NETWORK SERVICE Computer: CKNEW Description: Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Warning Event Source: MsiInstaller Event Category: None Event ID: 1004 Date: 01/01/2006 Time: 11:29:45 User: NT AUTHORITY\NETWORK SERVICE Computer: CKNEW Description: Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal Viewer\' does not exist. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Warning Event Source: Userenv Event Category: None Event ID: 1517 Date: 01/01/2006 Time: 11:01:15 User: NT AUTHORITY\SYSTEM Computer: CKNEW Description: Windows saved user CKNEW\HP_Owner registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use. This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Warning Event Source: Userenv Event Category: None Event ID: 1524 Date: 30/12/2005 Time: 16:20:04 User: CKNEW\Louisa Computer: CKNEW Description: Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Warning Event Source: MsiInstaller Event Category: None Event ID: 1001 Date: 30/12/2005 Time: 11:12:39 User: CKNEW\Graham Computer: CKNEW Description: Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Warning Event Source: MsiInstaller Event Category: None Event ID: 1004 Date: 30/12/2005 Time: 11:12:39 User: CKNEW\Graham Computer: CKNEW Description: Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal Viewer\' does not exist. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Warning Event Source: MsiInstaller Event Category: None Event ID: 1001 Date: 30/12/2005 Time: 11:12:38 User: CKNEW\Graham Computer: CKNEW Description: Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Warning Event Source: MsiInstaller Event Category: None Event ID: 1004 Date: 30/12/2005 Time: 11:12:38 User: CKNEW\Graham Computer: CKNEW Description: Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal Viewer\' does not exist. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Warning Event Source: MsiInstaller Event Category: None Event ID: 1001 Date: 30/12/2005 Time: 11:12:37 User: NT AUTHORITY\NETWORK SERVICE Computer: CKNEW Description: Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature 'DefaultFeature' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Warning Event Source: MsiInstaller Event Category: None Event ID: 1004 Date: 30/12/2005 Time: 11:12:37 User: NT AUTHORITY\NETWORK SERVICE Computer: CKNEW Description: Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal Viewer\' does not exist. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 30/12/2005 Time: 00:16:41 User: N/A Computer: CKNEW Description: Faulting application wmplayer.exe, version 10.0.0.3646, faulting module wmp.dll, version 10.0.0.3646, fault address 0x00327125. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 77 6d 70 ure wmp 0018: 6c 61 79 65 72 2e 65 78 layer.ex 0020: 65 20 31 30 2e 30 2e 30 e 10.0.0 0028: 2e 33 36 34 36 20 69 6e .3646 in 0030: 20 77 6d 70 2e 64 6c 6c wmp.dll 0038: 20 31 30 2e 30 2e 30 2e 10.0.0. 0040: 33 36 34 36 20 61 74 20 3646 at 0048: 6f 66 66 73 65 74 20 30 offset 0 0050: 30 33 32 37 31 32 35 0d 0327125. 0058: 0a . Event Type: Warning Event Source: BROWSER Event Category: None Event ID: 8021 Date: 30/12/2005 Time: 23:42:57 User: N/A Computer: CKNEW Description: The browser was unable to retrieve a list of servers from the browser master \\ELLIOT on the network \Device\NetBT_Tcpip_{6C00BA43-04A6-47CF-85AA-5447CAA2D650}. The data is the error code. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 35 00 00 00 5... Event Type: Error Event Source: DCOM Event Category: None Event ID: 10010 Date: 30/12/2005 Time: 16:20:25 User: CKNEW\Louisa Computer: CKNEW Description: The server {0254F2B0-7116-40FC-8551-A2ED8C0C5872} did not register with DCOM within the required timeout. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Thanks for any help you can give. Graham. ps I noticed that when I click on the OK button when the error on boot "LSASS.exe An invalid handle was specified" arrives, the machine reboots (successfully). |
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The Jouranl error might be something related to incomplete uninstall of MSN!
Aren't there newer versions out there? maybe you need a registry cleaner software! The other one I don't know! "Graham CK" wrote: > Gerry, > > Here is some info on my system: > > I have XP Home SP2 on an HP Pavillion Celeron 330D. I run Grisoft AV and > Microsoft antispyware. I have Works 2005 installed too. My daughter has an > account on the machine: she uses MSN Messenger a lot. My son's PC is also on > the same network. > > In the last week she installed and unistalled a MSN Messenger Plus! 3. I > installed a new IrDA USB driver and Alcatel phone software. I installed > FireFox 1.06 on the 30th but I have done a system restore to the 29th (on > 1st Jan) to try to solve the error. > > Below are warnings from the event long for the previous two days, as > requested:- > > Event Type: Warning > Event Source: MsiInstaller > Event Category: None > Event ID: 1001 > Date: 01/01/2006 > Time: 11:29:50 > User: CKNEW\Graham > Computer: CKNEW > Description: > Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature > 'DefaultFeature' failed during request for component > '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > Event Type: Warning > Event Source: MsiInstaller > Event Category: None > Event ID: 1004 > Date: 01/01/2006 > Time: 11:29:50 > User: CKNEW\Graham > Computer: CKNEW > Description: > Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature > 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' failed. > The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal Viewer\' does not > exist. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > Event Type: Warning > Event Source: MsiInstaller > Event Category: None > Event ID: 1001 > Date: 01/01/2006 > Time: 11:29:47 > User: CKNEW\Graham > Computer: CKNEW > Description: > Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature > 'DefaultFeature' failed during request for component > '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > Event Type: Warning > Event Source: MsiInstaller > Event Category: None > Event ID: 1004 > Date: 01/01/2006 > Time: 11:29:47 > User: CKNEW\Graham > Computer: CKNEW > Description: > Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature > 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' failed. > The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal Viewer\' does not > exist. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > Event Type: Warning > Event Source: MsiInstaller > Event Category: None > Event ID: 1001 > Date: 01/01/2006 > Time: 11:29:45 > User: NT AUTHORITY\NETWORK SERVICE > Computer: CKNEW > Description: > Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature > 'DefaultFeature' failed during request for component > '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > Event Type: Warning > Event Source: MsiInstaller > Event Category: None > Event ID: 1004 > Date: 01/01/2006 > Time: 11:29:45 > User: NT AUTHORITY\NETWORK SERVICE > Computer: CKNEW > Description: > Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature > 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' failed. > The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal Viewer\' does not > exist. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > Event Type: Warning > Event Source: Userenv > Event Category: None > Event ID: 1517 > Date: 01/01/2006 > Time: 11:01:15 > User: NT AUTHORITY\SYSTEM > Computer: CKNEW > Description: > Windows saved user CKNEW\HP_Owner registry while an application or service > was still using the registry during log off. The memory used by the user's > registry has not been freed. The registry will be unloaded when it is no > longer in use. > > This is often caused by services running as a user account, try configuring > the services to run in either the LocalService or NetworkService account. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > Event Type: Warning > Event Source: Userenv > Event Category: None > Event ID: 1524 > Date: 30/12/2005 > Time: 16:20:04 > User: CKNEW\Louisa > Computer: CKNEW > Description: > Windows cannot unload your classes registry file - it is still in use by > other applications or services. The file will be unloaded when it is no > longer in use. > > > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > Event Type: Warning > Event Source: MsiInstaller > Event Category: None > Event ID: 1001 > Date: 30/12/2005 > Time: 11:12:39 > User: CKNEW\Graham > Computer: CKNEW > Description: > Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature > 'DefaultFeature' failed during request for component > '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > Event Type: Warning > Event Source: MsiInstaller > Event Category: None > Event ID: 1004 > Date: 30/12/2005 > Time: 11:12:39 > User: CKNEW\Graham > Computer: CKNEW > Description: > Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature > 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' failed. > The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal Viewer\' does not > exist. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > Event Type: Warning > Event Source: MsiInstaller > Event Category: None > Event ID: 1001 > Date: 30/12/2005 > Time: 11:12:38 > User: CKNEW\Graham > Computer: CKNEW > Description: > Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature > 'DefaultFeature' failed during request for component > '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > Event Type: Warning > Event Source: MsiInstaller > Event Category: None > Event ID: 1004 > Date: 30/12/2005 > Time: 11:12:38 > User: CKNEW\Graham > Computer: CKNEW > Description: > Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature > 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' failed. > The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal Viewer\' does not > exist. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > Event Type: Warning > Event Source: MsiInstaller > Event Category: None > Event ID: 1001 > Date: 30/12/2005 > Time: 11:12:37 > User: NT AUTHORITY\NETWORK SERVICE > Computer: CKNEW > Description: > Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature > 'DefaultFeature' failed during request for component > '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > Event Type: Warning > Event Source: MsiInstaller > Event Category: None > Event ID: 1004 > Date: 30/12/2005 > Time: 11:12:37 > User: NT AUTHORITY\NETWORK SERVICE > Computer: CKNEW > Description: > Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature > 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' failed. > The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal Viewer\' does not > exist. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > Event Type: Error > Event Source: Application Error > Event Category: None > Event ID: 1000 > Date: 30/12/2005 > Time: 00:16:41 > User: N/A > Computer: CKNEW > Description: > Faulting application wmplayer.exe, version 10.0.0.3646, faulting module > wmp.dll, version 10.0.0.3646, fault address 0x00327125. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > Data: > 0000: 41 70 70 6c 69 63 61 74 Applicat > 0008: 69 6f 6e 20 46 61 69 6c ion Fail > 0010: 75 72 65 20 20 77 6d 70 ure wmp > 0018: 6c 61 79 65 72 2e 65 78 layer.ex > 0020: 65 20 31 30 2e 30 2e 30 e 10.0.0 > 0028: 2e 33 36 34 36 20 69 6e .3646 in > 0030: 20 77 6d 70 2e 64 6c 6c wmp.dll > 0038: 20 31 30 2e 30 2e 30 2e 10.0.0. > 0040: 33 36 34 36 20 61 74 20 3646 at > 0048: 6f 66 66 73 65 74 20 30 offset 0 > 0050: 30 33 32 37 31 32 35 0d 0327125. > 0058: 0a . > > Event Type: Warning > Event Source: BROWSER > Event Category: None > Event ID: 8021 > Date: 30/12/2005 > Time: 23:42:57 > User: N/A > Computer: CKNEW |
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Graham
Can we establish what these products are? Select Start, Run, type "regedit" without quotes and hit OK. Then use Edit, Find to search for these guids: 43DCF766-6838-4F9A-8C91-D92DA586DFA8 A4AD656D-72E9-43A7-9DD0-E5F6AF438E72 9F47ECA8-A740-EC80-1AE2-C48048D83AA4 It will stop and you will see on the same line the name of a programme or application. I normally use the F3 key a few times to make sure I have got the right programme. You may not get a programme for each guid but if we can get one or two it will help. The main problem could well be an uninstall that went wrong. I believe you may have some other problems but you need to start somewhere. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ "Graham CK" <usenewsgroup@donotreply.com> wrote in message news:th_tf.52793$Cj5.26283@newsfe6-win.ntli.net... > Gerry, > > Here is some info on my system: > > I have XP Home SP2 on an HP Pavillion Celeron 330D. I run Grisoft AV and > Microsoft antispyware. I have Works 2005 installed too. My daughter has an > account on the machine: she uses MSN Messenger a lot. My son's PC is also > on the same network. > > In the last week she installed and unistalled a MSN Messenger Plus! 3. I > installed a new IrDA USB driver and Alcatel phone software. I installed > FireFox 1.06 on the 30th but I have done a system restore to the 29th (on > 1st Jan) to try to solve the error. > > Below are warnings from the event long for the previous two days, as > requested:- > > Event Type: Warning > Event Source: MsiInstaller > Event Category: None > Event ID: 1001 > Date: 01/01/2006 > Time: 11:29:50 > User: CKNEW\Graham > Computer: CKNEW > Description: > Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature > 'DefaultFeature' failed during request for component > '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > Event Type: Warning > Event Source: MsiInstaller > Event Category: None > Event ID: 1004 > Date: 01/01/2006 > Time: 11:29:50 > User: CKNEW\Graham > Computer: CKNEW > Description: > Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature > 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' > failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal > Viewer\' does not exist. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > Event Type: Warning > Event Source: MsiInstaller > Event Category: None > Event ID: 1001 > Date: 01/01/2006 > Time: 11:29:47 > User: CKNEW\Graham > Computer: CKNEW > Description: > Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature > 'DefaultFeature' failed during request for component > '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > Event Type: Warning > Event Source: MsiInstaller > Event Category: None > Event ID: 1004 > Date: 01/01/2006 > Time: 11:29:47 > User: CKNEW\Graham > Computer: CKNEW > Description: > Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature > 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' > failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal > Viewer\' does not exist. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > Event Type: Warning > Event Source: MsiInstaller > Event Category: None > Event ID: 1001 > Date: 01/01/2006 > Time: 11:29:45 > User: NT AUTHORITY\NETWORK SERVICE > Computer: CKNEW > Description: > Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature > 'DefaultFeature' failed during request for component > '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > Event Type: Warning > Event Source: MsiInstaller > Event Category: None > Event ID: 1004 > Date: 01/01/2006 > Time: 11:29:45 > User: NT AUTHORITY\NETWORK SERVICE > Computer: CKNEW > Description: > Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature > 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' > failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal > Viewer\' does not exist. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > Event Type: Warning > Event Source: Userenv > Event Category: None > Event ID: 1517 > Date: 01/01/2006 > Time: 11:01:15 > User: NT AUTHORITY\SYSTEM > Computer: CKNEW > Description: > Windows saved user CKNEW\HP_Owner registry while an application or service > was still using the registry during log off. The memory used by the user's > registry has not been freed. The registry will be unloaded when it is no > longer in use. > > This is often caused by services running as a user account, try > configuring the services to run in either the LocalService or > NetworkService account. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > Event Type: Warning > Event Source: Userenv > Event Category: None > Event ID: 1524 > Date: 30/12/2005 > Time: 16:20:04 > User: CKNEW\Louisa > Computer: CKNEW > Description: > Windows cannot unload your classes registry file - it is still in use by > other applications or services. The file will be unloaded when it is no > longer in use. > > > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > Event Type: Warning > Event Source: MsiInstaller > Event Category: None > Event ID: 1001 > Date: 30/12/2005 > Time: 11:12:39 > User: CKNEW\Graham > Computer: CKNEW > Description: > Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature > 'DefaultFeature' failed during request for component > '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > Event Type: Warning > Event Source: MsiInstaller > Event Category: None > Event ID: 1004 > Date: 30/12/2005 > Time: 11:12:39 > User: CKNEW\Graham > Computer: CKNEW > Description: > Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature > 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' > failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal > Viewer\' does not exist. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > Event Type: Warning > Event Source: MsiInstaller > Event Category: None > Event ID: 1001 > Date: 30/12/2005 > Time: 11:12:38 > User: CKNEW\Graham > Computer: CKNEW > Description: > Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature > 'DefaultFeature' failed during request for component > '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > Event Type: Warning > Event Source: MsiInstaller > Event Category: None > Event ID: 1004 > Date: 30/12/2005 > Time: 11:12:38 > User: CKNEW\Graham > Computer: CKNEW > Description: > Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature > 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' > failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal > Viewer\' does not exist. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > Event Type: Warning > Event Source: MsiInstaller > Event Category: None > Event ID: 1001 > Date: 30/12/2005 > Time: 11:12:37 > User: NT AUTHORITY\NETWORK SERVICE > Computer: CKNEW > Description: > Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature > 'DefaultFeature' failed during request for component > '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > Event Type: Warning > Event Source: MsiInstaller > Event Category: None > Event ID: 1004 > Date: 30/12/2005 > Time: 11:12:37 > User: NT AUTHORITY\NETWORK SERVICE > Computer: CKNEW > Description: > Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature > 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' > failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal > Viewer\' does not exist. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > Event Type: Error > Event Source: Application Error > Event Category: None > Event ID: 1000 > Date: 30/12/2005 > Time: 00:16:41 > User: N/A > Computer: CKNEW > Description: > Faulting application wmplayer.exe, version 10.0.0.3646, faulting module > wmp.dll, version 10.0.0.3646, fault address 0x00327125. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > Data: > 0000: 41 70 70 6c 69 63 61 74 Applicat > 0008: 69 6f 6e 20 46 61 69 6c ion Fail > 0010: 75 72 65 20 20 77 6d 70 ure wmp > 0018: 6c 61 79 65 72 2e 65 78 layer.ex > 0020: 65 20 31 30 2e 30 2e 30 e 10.0.0 > 0028: 2e 33 36 34 36 20 69 6e .3646 in > 0030: 20 77 6d 70 2e 64 6c 6c wmp.dll > 0038: 20 31 30 2e 30 2e 30 2e 10.0.0. > 0040: 33 36 34 36 20 61 74 20 3646 at > 0048: 6f 66 66 73 65 74 20 30 offset 0 > 0050: 30 33 32 37 31 32 35 0d 0327125. > 0058: 0a . > > Event Type: Warning > Event Source: BROWSER > Event Category: None > Event ID: 8021 > Date: 30/12/2005 > Time: 23:42:57 > User: N/A > Computer: CKNEW > Description: > The browser was unable to retrieve a list of servers from the browser > master \\ELLIOT on the network > \Device\NetBT_Tcpip_{6C00BA43-04A6-47CF-85AA-5447CAA2D650}. The data is > the error code. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > Data: > 0000: 35 00 00 00 5... > > Event Type: Error > Event Source: DCOM > Event Category: None > Event ID: 10010 > Date: 30/12/2005 > Time: 16:20:25 > User: CKNEW\Louisa > Computer: CKNEW > Description: > The server {0254F2B0-7116-40FC-8551-A2ED8C0C5872} did not register with > DCOM within the required timeout. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > > Thanks for any help you can give. > Graham. > ps I noticed that when I click on the OK button when the error on boot > "LSASS.exe An invalid handle was specified" arrives, the machine reboots > (successfully). > |
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Gerry,
Here are the most intelligible entries I found using regedit:- 1) for 43DCF766-6838-4F9A-8C91-D92DA586DFA8:- HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Installer\UserData\S-1-5-18\Products\667FCD348386A9F4C8199DD25A68FD8A\Insta llProperties: ModifyPath: MsiExec.exe /X{43DCF766-6838-4F9A-8C91-D92DA586DFA8} UninstallString: MsiExec.exe /X{43DCF766-6838-4F9A-8C91-D92DA586DFA8} HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\{43DCF766-6838-4F9A-8C91-D92DA586DFA8}: Comments: A viewer for Windows Journal documents. DisplayName: Microsoft Windows Journal Viewer DisplayVersion: 1.5.2316.0 InstallSource: C:\DOCUME~1\Graham\LOCALS~1\Temp\IXP000.TMP\ ModifyPath: MsiExec.exe /X{43DCF766-6838-4F9A-8C91-D92DA586DFA8} UninstallString: MsiExec.exe /X{43DCF766-6838-4F9A-8C91-D92DA586DFA8} Note that the "installsource" folder above does not exist on my hard drive. 2) for A4AD656D-72E9-43A7-9DD0-E5F6AF438E72 No entries found. 3) for 9F47ECA8-A740-EC80-1AE2-C48048D83AA4 No entries found. Thanks for your help. Graham. "Gerry Cornell" <gcjc@tenretnitb.com> wrote in message news:OzP3o9zDGHA.3984@TK2MSFTNGP14.phx.gbl... > Graham > > Can we establish what these products are? > > Select Start, Run, type "regedit" without quotes and hit OK. > Then use Edit, Find to search for these guids: > > 43DCF766-6838-4F9A-8C91-D92DA586DFA8 > > A4AD656D-72E9-43A7-9DD0-E5F6AF438E72 > > 9F47ECA8-A740-EC80-1AE2-C48048D83AA4 > > It will stop and you will see on the same line the name of a programme or > application. I normally use the F3 key a few times to make sure I have got > the right programme. You may not get a programme for each guid but if > we can get one or two it will help. > > The main problem could well be an uninstall that went wrong. > > I believe you may have some other problems but you need to start > somewhere. > > -- > > Hope this helps. > > Gerry > ~~~~ > FCA > Stourport, England > > Enquire, plan and execute > ~~~~~~~~~~~~~~~~~~~ > > > "Graham CK" <usenewsgroup@donotreply.com> wrote in message > news:th_tf.52793$Cj5.26283@newsfe6-win.ntli.net... >> Gerry, >> >> Here is some info on my system: >> >> I have XP Home SP2 on an HP Pavillion Celeron 330D. I run Grisoft AV and >> Microsoft antispyware. I have Works 2005 installed too. My daughter has >> an account on the machine: she uses MSN Messenger a lot. My son's PC is >> also on the same network. >> >> In the last week she installed and unistalled a MSN Messenger Plus! 3. I >> installed a new IrDA USB driver and Alcatel phone software. I installed >> FireFox 1.06 on the 30th but I have done a system restore to the 29th (on >> 1st Jan) to try to solve the error. >> >> Below are warnings from the event long for the previous two days, as >> requested:- >> >> Event Type: Warning >> Event Source: MsiInstaller >> Event Category: None >> Event ID: 1001 >> Date: 01/01/2006 >> Time: 11:29:50 >> User: CKNEW\Graham >> Computer: CKNEW >> Description: >> Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature >> 'DefaultFeature' failed during request for component >> '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' >> >> For more information, see Help and Support Center at >> http://go.microsoft.com/fwlink/events.asp. >> >> Event Type: Warning >> Event Source: MsiInstaller >> Event Category: None >> Event ID: 1004 >> Date: 01/01/2006 >> Time: 11:29:50 >> User: CKNEW\Graham >> Computer: CKNEW >> Description: >> Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature >> 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' >> failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal >> Viewer\' does not exist. >> >> For more information, see Help and Support Center at >> http://go.microsoft.com/fwlink/events.asp. >> >> Event Type: Warning >> Event Source: MsiInstaller >> Event Category: None >> Event ID: 1001 >> Date: 01/01/2006 >> Time: 11:29:47 >> User: CKNEW\Graham >> Computer: CKNEW >> Description: >> Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature >> 'DefaultFeature' failed during request for component >> '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' >> >> For more information, see Help and Support Center at >> http://go.microsoft.com/fwlink/events.asp. >> >> >> Event Type: Warning >> Event Source: MsiInstaller >> Event Category: None >> Event ID: 1004 >> Date: 01/01/2006 >> Time: 11:29:47 >> User: CKNEW\Graham >> Computer: CKNEW >> Description: >> Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature >> 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' >> failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal >> Viewer\' does not exist. >> >> For more information, see Help and Support Center at >> http://go.microsoft.com/fwlink/events.asp. >> >> >> Event Type: Warning >> Event Source: MsiInstaller >> Event Category: None >> Event ID: 1001 >> Date: 01/01/2006 >> Time: 11:29:45 >> User: NT AUTHORITY\NETWORK SERVICE >> Computer: CKNEW >> Description: >> Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature >> 'DefaultFeature' failed during request for component >> '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' >> >> For more information, see Help and Support Center at >> http://go.microsoft.com/fwlink/events.asp. >> >> >> Event Type: Warning >> Event Source: MsiInstaller >> Event Category: None >> Event ID: 1004 >> Date: 01/01/2006 >> Time: 11:29:45 >> User: NT AUTHORITY\NETWORK SERVICE >> Computer: CKNEW >> Description: >> Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature >> 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' >> failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal >> Viewer\' does not exist. >> >> For more information, see Help and Support Center at >> http://go.microsoft.com/fwlink/events.asp. >> >> >> Event Type: Warning >> Event Source: Userenv >> Event Category: None >> Event ID: 1517 >> Date: 01/01/2006 >> Time: 11:01:15 >> User: NT AUTHORITY\SYSTEM >> Computer: CKNEW >> Description: >> Windows saved user CKNEW\HP_Owner registry while an application or >> service was still using the registry during log off. The memory used by >> the user's registry has not been freed. The registry will be unloaded >> when it is no longer in use. >> >> This is often caused by services running as a user account, try >> configuring the services to run in either the LocalService or >> NetworkService account. >> >> For more information, see Help and Support Center at >> http://go.microsoft.com/fwlink/events.asp. >> >> >> Event Type: Warning >> Event Source: Userenv >> Event Category: None >> Event ID: 1524 >> Date: 30/12/2005 >> Time: 16:20:04 >> User: CKNEW\Louisa >> Computer: CKNEW >> Description: >> Windows cannot unload your classes registry file - it is still in use by >> other applications or services. The file will be unloaded when it is no >> longer in use. >> >> >> >> For more information, see Help and Support Center at >> http://go.microsoft.com/fwlink/events.asp. >> >> >> Event Type: Warning >> Event Source: MsiInstaller >> Event Category: None >> Event ID: 1001 >> Date: 30/12/2005 >> Time: 11:12:39 >> User: CKNEW\Graham >> Computer: CKNEW >> Description: >> Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature >> 'DefaultFeature' failed during request for component >> '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' >> >> For more information, see Help and Support Center at >> http://go.microsoft.com/fwlink/events.asp. >> >> >> Event Type: Warning >> Event Source: MsiInstaller >> Event Category: None >> Event ID: 1004 >> Date: 30/12/2005 >> Time: 11:12:39 >> User: CKNEW\Graham >> Computer: CKNEW >> Description: >> Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature >> 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' >> failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal >> Viewer\' does not exist. >> >> For more information, see Help and Support Center at >> http://go.microsoft.com/fwlink/events.asp. >> >> >> Event Type: Warning >> Event Source: MsiInstaller >> Event Category: None >> Event ID: 1001 >> Date: 30/12/2005 >> Time: 11:12:38 >> User: CKNEW\Graham >> Computer: CKNEW >> Description: >> Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature >> 'DefaultFeature' failed during request for component >> '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' >> >> For more information, see Help and Support Center at >> http://go.microsoft.com/fwlink/events.asp. >> >> Event Type: Warning >> Event Source: MsiInstaller >> Event Category: None >> Event ID: 1004 >> Date: 30/12/2005 >> Time: 11:12:38 >> User: CKNEW\Graham >> Computer: CKNEW >> Description: >> Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature >> 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' >> failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal >> Viewer\' does not exist. >> >> For more information, see Help and Support Center at >> http://go.microsoft.com/fwlink/events.asp. >> >> >> Event Type: Warning >> Event Source: MsiInstaller >> Event Category: None >> Event ID: 1001 >> Date: 30/12/2005 >> Time: 11:12:37 >> User: NT AUTHORITY\NETWORK SERVICE >> Computer: CKNEW >> Description: >> Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature >> 'DefaultFeature' failed during request for component >> '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' >> >> For more information, see Help and Support Center at >> http://go.microsoft.com/fwlink/events.asp. >> >> >> Event Type: Warning >> Event Source: MsiInstaller >> Event Category: None >> Event ID: 1004 >> Date: 30/12/2005 >> Time: 11:12:37 >> User: NT AUTHORITY\NETWORK SERVICE >> Computer: CKNEW >> Description: >> Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature >> 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' >> failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal >> Viewer\' does not exist. >> >> For more information, see Help and Support Center at >> http://go.microsoft.com/fwlink/events.asp. >> >> >> Event Type: Error >> Event Source: Application Error >> Event Category: None >> Event ID: 1000 >> Date: 30/12/2005 >> Time: 00:16:41 >> User: N/A >> Computer: CKNEW >> Description: >> Faulting application wmplayer.exe, version 10.0.0.3646, faulting module >> wmp.dll, version 10.0.0.3646, fault address 0x00327125. >> >> For more information, see Help and Support Center at >> http://go.microsoft.com/fwlink/events.asp. >> Data: >> 0000: 41 70 70 6c 69 63 61 74 Applicat >> 0008: 69 6f 6e 20 46 61 69 6c ion Fail >> 0010: 75 72 65 20 20 77 6d 70 ure wmp >> 0018: 6c 61 79 65 72 2e 65 78 layer.ex >> 0020: 65 20 31 30 2e 30 2e 30 e 10.0.0 >> 0028: 2e 33 36 34 36 20 69 6e .3646 in >> 0030: 20 77 6d 70 2e 64 6c 6c wmp.dll >> 0038: 20 31 30 2e 30 2e 30 2e 10.0.0. >> 0040: 33 36 34 36 20 61 74 20 3646 at >> 0048: 6f 66 66 73 65 74 20 30 offset 0 >> 0050: 30 33 32 37 31 32 35 0d 0327125. >> 0058: 0a . >> >> Event Type: Warning >> Event Source: BROWSER >> Event Category: None >> Event ID: 8021 >> Date: 30/12/2005 >> Time: 23:42:57 >> User: N/A >> Computer: CKNEW >> Description: >> The browser was unable to retrieve a list of servers from the browser >> master \\ELLIOT on the network >> \Device\NetBT_Tcpip_{6C00BA43-04A6-47CF-85AA-5447CAA2D650}. The data is >> the error code. >> >> For more information, see Help and Support Center at >> http://go.microsoft.com/fwlink/events.asp. >> Data: >> 0000: 35 00 00 00 5... >> >> Event Type: Error >> Event Source: DCOM >> Event Category: None >> Event ID: 10010 >> Date: 30/12/2005 >> Time: 16:20:25 >> User: CKNEW\Louisa >> Computer: CKNEW >> Description: >> The server {0254F2B0-7116-40FC-8551-A2ED8C0C5872} did not register with >> DCOM within the required timeout. >> >> For more information, see Help and Support Center at >> http://go.microsoft.com/fwlink/events.asp. >> >> >> Thanks for any help you can give. >> Graham. >> ps I noticed that when I click on the OK button when the error on boot >> "LSASS.exe An invalid handle was specified" arrives, the machine reboots >> (successfully). >> > > |
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Thanks.
It occurs to me that the Messenger Plus uninstall was carried out on a XP Home Restricted User account. That may explain the unistalll problem. Graham |
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Graham
I am wondering whether the use of System Restore could have solved some problems only to create others. However, that is speculation. The Microsoft Windows Journal Viewer is an optional extra not often mentioned. I think I would uninstall and see whether it has an impact on the number of errors being generated. To remove Microsoft Journal Viewer, follow these steps: 1.Click Start, and then point to Control Panel. 2.Double-click Add or Remove Programs, and then click Change or Remove Programs. 3.Click Microsoft Windows Journal Viewer, and then click Remove. 4.Follow the instructions on the screen to remove the program. Note You may have to restart the computer to remove any files that were in use. Why was Journal Viewer installed originally? I ask this as the act of uninstalling does not prohibit you from reinstalling later. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ "Graham CK" <usenewsgroup@donotreply.com> wrote in message news:8P5uf.23075$q4.875@newsfe2-gui.ntli.net... > Gerry, > > Here are the most intelligible entries I found using regedit:- > > 1) for 43DCF766-6838-4F9A-8C91-D92DA586DFA8:- > > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Installer\UserData\S-1-5-18\Products\667FCD348386A9F4C8199DD25A68FD8A\Insta llProperties: > ModifyPath: MsiExec.exe /X{43DCF766-6838-4F9A-8C91-D92DA586DFA8} > UninstallString: MsiExec.exe /X{43DCF766-6838-4F9A-8C91-D92DA586DFA8} > > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\{43DCF766-6838-4F9A-8C91-D92DA586DFA8}: > Comments: A viewer for Windows Journal documents. > DisplayName: Microsoft Windows Journal Viewer > DisplayVersion: 1.5.2316.0 > InstallSource: C:\DOCUME~1\Graham\LOCALS~1\Temp\IXP000.TMP\ > ModifyPath: MsiExec.exe /X{43DCF766-6838-4F9A-8C91-D92DA586DFA8} > UninstallString: MsiExec.exe /X{43DCF766-6838-4F9A-8C91-D92DA586DFA8} > > Note that the "installsource" folder above does not exist on my hard > drive. > > 2) for A4AD656D-72E9-43A7-9DD0-E5F6AF438E72 > No entries found. > > 3) for 9F47ECA8-A740-EC80-1AE2-C48048D83AA4 > No entries found. > > Thanks for your help. > Graham. > > > "Gerry Cornell" <gcjc@tenretnitb.com> wrote in message > news:OzP3o9zDGHA.3984@TK2MSFTNGP14.phx.gbl... >> Graham >> >> Can we establish what these products are? >> >> Select Start, Run, type "regedit" without quotes and hit OK. >> Then use Edit, Find to search for these guids: >> >> 43DCF766-6838-4F9A-8C91-D92DA586DFA8 >> >> A4AD656D-72E9-43A7-9DD0-E5F6AF438E72 >> >> 9F47ECA8-A740-EC80-1AE2-C48048D83AA4 >> >> It will stop and you will see on the same line the name of a programme or >> application. I normally use the F3 key a few times to make sure I have >> got >> the right programme. You may not get a programme for each guid but if >> we can get one or two it will help. >> >> The main problem could well be an uninstall that went wrong. >> >> I believe you may have some other problems but you need to start >> somewhere. >> >> -- >> >> Hope this helps. >> >> Gerry >> ~~~~ >> FCA >> Stourport, England >> >> Enquire, plan and execute >> ~~~~~~~~~~~~~~~~~~~ >> >> >> "Graham CK" <usenewsgroup@donotreply.com> wrote in message >> news:th_tf.52793$Cj5.26283@newsfe6-win.ntli.net... >>> Gerry, >>> >>> Here is some info on my system: >>> >>> I have XP Home SP2 on an HP Pavillion Celeron 330D. I run Grisoft AV and >>> Microsoft antispyware. I have Works 2005 installed too. My daughter has >>> an account on the machine: she uses MSN Messenger a lot. My son's PC is >>> also on the same network. >>> >>> In the last week she installed and unistalled a MSN Messenger Plus! 3. I >>> installed a new IrDA USB driver and Alcatel phone software. I installed >>> FireFox 1.06 on the 30th but I have done a system restore to the 29th >>> (on 1st Jan) to try to solve the error. >>> >>> Below are warnings from the event long for the previous two days, as >>> requested:- >>> >>> Event Type: Warning >>> Event Source: MsiInstaller >>> Event Category: None >>> Event ID: 1001 >>> Date: 01/01/2006 >>> Time: 11:29:50 >>> User: CKNEW\Graham >>> Computer: CKNEW >>> Description: >>> Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature >>> 'DefaultFeature' failed during request for component >>> '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' >>> >>> For more information, see Help and Support Center at >>> http://go.microsoft.com/fwlink/events.asp. >>> >>> Event Type: Warning >>> Event Source: MsiInstaller >>> Event Category: None >>> Event ID: 1004 >>> Date: 01/01/2006 >>> Time: 11:29:50 >>> User: CKNEW\Graham >>> Computer: CKNEW >>> Description: >>> Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature >>> 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' >>> failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal >>> Viewer\' does not exist. >>> >>> For more information, see Help and Support Center at >>> http://go.microsoft.com/fwlink/events.asp. >>> >>> Event Type: Warning >>> Event Source: MsiInstaller >>> Event Category: None >>> Event ID: 1001 >>> Date: 01/01/2006 >>> Time: 11:29:47 >>> User: CKNEW\Graham >>> Computer: CKNEW >>> Description: >>> Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature >>> 'DefaultFeature' failed during request for component >>> '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' >>> >>> For more information, see Help and Support Center at >>> http://go.microsoft.com/fwlink/events.asp. >>> >>> >>> Event Type: Warning >>> Event Source: MsiInstaller >>> Event Category: None >>> Event ID: 1004 >>> Date: 01/01/2006 >>> Time: 11:29:47 >>> User: CKNEW\Graham >>> Computer: CKNEW >>> Description: >>> Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature >>> 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' >>> failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal >>> Viewer\' does not exist. >>> >>> For more information, see Help and Support Center at >>> http://go.microsoft.com/fwlink/events.asp. >>> >>> >>> Event Type: Warning >>> Event Source: MsiInstaller >>> Event Category: None >>> Event ID: 1001 >>> Date: 01/01/2006 >>> Time: 11:29:45 >>> User: NT AUTHORITY\NETWORK SERVICE >>> Computer: CKNEW >>> Description: >>> Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature >>> 'DefaultFeature' failed during request for component >>> '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' >>> >>> For more information, see Help and Support Center at >>> http://go.microsoft.com/fwlink/events.asp. >>> >>> >>> Event Type: Warning >>> Event Source: MsiInstaller >>> Event Category: None >>> Event ID: 1004 >>> Date: 01/01/2006 >>> Time: 11:29:45 >>> User: NT AUTHORITY\NETWORK SERVICE >>> Computer: CKNEW >>> Description: >>> Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature >>> 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' >>> failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal >>> Viewer\' does not exist. >>> >>> For more information, see Help and Support Center at >>> http://go.microsoft.com/fwlink/events.asp. >>> >>> >>> Event Type: Warning >>> Event Source: Userenv >>> Event Category: None >>> Event ID: 1517 >>> Date: 01/01/2006 >>> Time: 11:01:15 >>> User: NT AUTHORITY\SYSTEM >>> Computer: CKNEW >>> Description: >>> Windows saved user CKNEW\HP_Owner registry while an application or >>> service was still using the registry during log off. The memory used by >>> the user's registry has not been freed. The registry will be unloaded >>> when it is no longer in use. >>> >>> This is often caused by services running as a user account, try >>> configuring the services to run in either the LocalService or >>> NetworkService account. >>> >>> For more information, see Help and Support Center at >>> http://go.microsoft.com/fwlink/events.asp. >>> >>> >>> Event Type: Warning >>> Event Source: Userenv >>> Event Category: None >>> Event ID: 1524 >>> Date: 30/12/2005 >>> Time: 16:20:04 >>> User: CKNEW\Louisa >>> Computer: CKNEW >>> Description: >>> Windows cannot unload your classes registry file - it is still in use by >>> other applications or services. The file will be unloaded when it is no >>> longer in use. >>> >>> >>> >>> For more information, see Help and Support Center at >>> http://go.microsoft.com/fwlink/events.asp. >>> >>> >>> Event Type: Warning >>> Event Source: MsiInstaller >>> Event Category: None >>> Event ID: 1001 >>> Date: 30/12/2005 >>> Time: 11:12:39 >>> User: CKNEW\Graham >>> Computer: CKNEW >>> Description: >>> Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature >>> 'DefaultFeature' failed during request for component >>> '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' >>> >>> For more information, see Help and Support Center at >>> http://go.microsoft.com/fwlink/events.asp. >>> >>> >>> Event Type: Warning >>> Event Source: MsiInstaller >>> Event Category: None >>> Event ID: 1004 >>> Date: 30/12/2005 >>> Time: 11:12:39 >>> User: CKNEW\Graham >>> Computer: CKNEW >>> Description: >>> Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature >>> 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' >>> failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal >>> Viewer\' does not exist. >>> >>> For more information, see Help and Support Center at >>> http://go.microsoft.com/fwlink/events.asp. >>> >>> >>> Event Type: Warning >>> Event Source: MsiInstaller >>> Event Category: None >>> Event ID: 1001 >>> Date: 30/12/2005 >>> Time: 11:12:38 >>> User: CKNEW\Graham >>> Computer: CKNEW >>> Description: >>> Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature >>> 'DefaultFeature' failed during request for component >>> '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' >>> >>> For more information, see Help and Support Center at >>> http://go.microsoft.com/fwlink/events.asp. >>> >>> Event Type: Warning >>> Event Source: MsiInstaller >>> Event Category: None >>> Event ID: 1004 >>> Date: 30/12/2005 >>> Time: 11:12:38 >>> User: CKNEW\Graham >>> Computer: CKNEW >>> Description: >>> Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature >>> 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' >>> failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal >>> Viewer\' does not exist. >>> >>> For more information, see Help and Support Center at >>> http://go.microsoft.com/fwlink/events.asp. >>> >>> >>> Event Type: Warning >>> Event Source: MsiInstaller >>> Event Category: None >>> Event ID: 1001 >>> Date: 30/12/2005 >>> Time: 11:12:37 >>> User: NT AUTHORITY\NETWORK SERVICE >>> Computer: CKNEW >>> Description: >>> Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature >>> 'DefaultFeature' failed during request for component >>> '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' >>> >>> For more information, see Help and Support Center at >>> http://go.microsoft.com/fwlink/events.asp. >>> >>> >>> Event Type: Warning >>> Event Source: MsiInstaller >>> Event Category: None >>> Event ID: 1004 >>> Date: 30/12/2005 >>> Time: 11:12:37 >>> User: NT AUTHORITY\NETWORK SERVICE >>> Computer: CKNEW >>> Description: >>> Detection of product '{43DCF766-6838-4F9A-8C91-D92DA586DFA8}', feature >>> 'DefaultFeature', component '{9F47ECA8-A740-EC80-1AE2-C48048D83AA4}' >>> failed. The resource 'HKEY_CURRENT_USER\Software\Microsoft\Journal >>> Viewer\' does not exist. >>> >>> For more information, see Help and Support Center at >>> http://go.microsoft.com/fwlink/events.asp. >>> >>> >>> Event Type: Error >>> Event Source: Application Error >>> Event Category: None >>> Event ID: 1000 >>> Date: 30/12/2005 >>> Time: 00:16:41 >>> User: N/A >>> Computer: CKNEW >>> Description: >>> Faulting application wmplayer.exe, version 10.0.0.3646, faulting module >>> wmp.dll, version 10.0.0.3646, fault address 0x00327125. >>> >>> For more information, see Help and Support Center at >>> http://go.microsoft.com/fwlink/events.asp. >>> Data: >>> 0000: 41 70 70 6c 69 63 61 74 Applicat >>> 0008: 69 6f 6e 20 46 61 69 6c ion Fail >>> 0010: 75 72 65 20 20 77 6d 70 ure wmp >>> 0018: 6c 61 79 65 72 2e 65 78 layer.ex >>> 0020: 65 20 31 30 2e 30 2e 30 e 10.0.0 >>> 0028: 2e 33 36 34 36 20 69 6e .3646 in >>> 0030: 20 77 6d 70 2e 64 6c 6c wmp.dll >>> 0038: 20 31 30 2e 30 2e 30 2e 10.0.0. >>> 0040: 33 36 34 36 20 61 74 20 3646 at >>> 0048: 6f 66 66 73 65 74 20 30 offset 0 >>> 0050: 30 33 32 37 31 32 35 0d 0327125. >>> 0058: 0a . >>> >>> Event Type: Warning >>> Event Source: BROWSER >>> Event Category: None >>> Event ID: 8021 >>> Date: 30/12/2005 >>> Time: 23:42:57 >>> User: N/A >>> Computer: CKNEW >>> Description: >>> The browser was unable to retrieve a list of servers from the browser >>> master \\ELLIOT on the network >>> \Device\NetBT_Tcpip_{6C00BA43-04A6-47CF-85AA-5447CAA2D650}. The data is >>> the error code. >>> >>> For more information, see Help and Support Center at >>> http://go.microsoft.com/fwlink/events.asp. >>> Data: >>> 0000: 35 00 00 00 5... >>> >>> Event Type: Error >>> Event Source: DCOM >>> Event Category: None >>> Event ID: 10010 >>> Date: 30/12/2005 >>> Time: 16:20:25 >>> User: CKNEW\Louisa >>> Computer: CKNEW >>> Description: >>> The server {0254F2B0-7116-40FC-8551-A2ED8C0C5872} did not register with >>> DCOM within the required timeout. >>> >>> For more information, see Help and Support Center at >>> http://go.microsoft.com/fwlink/events.asp. >>> >>> >>> Thanks for any help you can give. >>> Graham. >>> ps I noticed that when I click on the OK button when the error on boot >>> "LSASS.exe An invalid handle was specified" arrives, the machine >>> reboots (successfully). >>> >> >> > > |
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Gerry
The Journal Viewer unistall seems to have stopped the event errors and warnings. And the LSASS error on startup has gone! Thanks for your help! Graham. |
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#10
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Graham
That's great. Thanks for reporting the outcome. -- Regards. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ "Graham CK" <usenewsgroup@donotreply.com> wrote in message news:HKCuf.25793$q4.3276@newsfe2-gui.ntli.net... > Gerry > The Journal Viewer unistall seems to have stopped the event errors and > warnings. And the LSASS error on startup has gone! > Thanks for your help! > Graham. > |