everytime i stnd art up my machine, i get a message "windows explorer has
encountered and needs to shut down". desktop goes blank with no icons and
system freezes up. any help would be greatly appreciated.

F8 (on boot up) safe mode options
Disable auto restart on system failure

"dan" wrote:

> everytime i stnd art up my machine, i get a message "windows explorer has
> encountered and needs to shut down". desktop goes blank with no icons and
> system freezes up. any help would be greatly appreciated.
>

Look in the System and Application logs of Event Viewer and post copies
of Warning and Error Reports.

You can access Event Viewer by selecting Start, Administrative Tools,
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default...&Product=winxp

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Double click the button and close Event
Viewer. Now start your message(email) and do a paste into the body of the
message. This will paste the info from the Event Viewer Error Report
complete with links into the message. Make sure this is the first paste
after exiting from Event Viewer.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

"dan" <dan@discussions.microsoft.com> wrote in message
news:B7A58622-9F7B-40CE-AB3B-38BE3B909977@microsoft.com...
> everytime i stnd art up my machine, i get a message "windows explorer has
> encountered and needs to shut down". desktop goes blank with no icons and
> system freezes up. any help would be greatly appreciated.
>

tried it this morning and system seems to be working fine at this point.
thanks for your help
Dan

"Dixonian69" wrote:

> F8 (on boot up) safe mode options
> Disable auto restart on system failure
>
> "dan" wrote:
>
> > everytime i stnd art up my machine, i get a message "windows explorer has
> > encountered and needs to shut down". desktop goes blank with no icons and
> > system freezes up. any help would be greatly appreciated.
> >