I got the laptop from former employer. Used to have a Novell Client, which
has been removed. employer IT told me to replace "GWGina.dll" with
"msgina.dll" in all registry keys. Didn't help - what do I do now?
Eventviewer/System tells me:
Evendt ID: 7000
The NAVAPEL service failed to start due to the following error:
The system cannot find the path specified.

Click Start, Run and type Services.msc
Find the service for NAVAPEL and disable it
This is caused by a corrupt or failed install/uninstall of Norton Antivirus.
Try uninstalling norton antivirus and then reinstalling

--
Regards

John

MCP Windows XP Professional


"ExNovellUser" <ExNovellUser@discussions.microsoft.com> wrote in message
news:5F6EFBDE-9A38-4255-8B1B-009E1458A251@microsoft.com...
>I got the laptop from former employer. Used to have a Novell Client, which
> has been removed. employer IT told me to replace "GWGina.dll" with
> "msgina.dll" in all registry keys. Didn't help - what do I do now?
> Eventviewer/System tells me:
> Evendt ID: 7000
> The NAVAPEL service failed to start due to the following error:
> The system cannot find the path specified.

If no third-party GinaDLL is set, then Windows uses the default GINA.

The "Welcome to Windows" Logon Screen Does Not Appear When You Start the
Computer:
http://support.microsoft.com/?kbid=817142

For the 2nd issue, try here:
http://search.symantec.com/custom/us/query.html
Search using keyword "NAVAPTEL"

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"ExNovellUser" <ExNovellUser@discussions.microsoft.com> wrote in message
news:5F6EFBDE-9A38-4255-8B1B-009E1458A251@microsoft.com...
I got the laptop from former employer. Used to have a Novell Client, which
has been removed. employer IT told me to replace "GWGina.dll" with
"msgina.dll" in all registry keys. Didn't help - what do I do now?
Eventviewer/System tells me:
Evendt ID: 7000
The NAVAPEL service failed to start due to the following error:
The system cannot find the path specified.

Hi John

Thanks - NAV was used by former employer, so it's quite possible they did a
losy uninstall job. No sign of Symantecs or Norton in "Add/Remove programs"
so I guess it's a Registry issue?? I can live with the error - I just thought
it was connected to the fact that I (Windows) cannot open the User Accounts
control panel

"John" wrote:

> Click Start, Run and type Services.msc
> Find the service for NAVAPEL and disable it
> This is caused by a corrupt or failed install/uninstall of Norton Antivirus.
> Try uninstalling norton antivirus and then reinstalling
>
> --
> Regards
>
> John
>
> MCP Windows XP Professional
>
>
> "ExNovellUser" <ExNovellUser@discussions.microsoft.com> wrote in message
> news:5F6EFBDE-9A38-4255-8B1B-009E1458A251@microsoft.com...
> >I got the laptop from former employer. Used to have a Novell Client, which
> > has been removed. employer IT told me to replace "GWGina.dll" with
> > "msgina.dll" in all registry keys. Didn't help - what do I do now?
> > Eventviewer/System tells me:
> > Evendt ID: 7000
> > The NAVAPEL service failed to start due to the following error:
> > The system cannot find the path specified.
>
>
>

Thanks - tried the directions in kbid=817142 and deleted the Gina.dll - it
makes no difference...
You or anybody know any other solution to get back the XP welcome screen and
Fast User switching?

"Ramesh, MS-MVP" wrote:

> If no third-party GinaDLL is set, then Windows uses the default GINA.
>
> The "Welcome to Windows" Logon Screen Does Not Appear When You Start the
> Computer:
> http://support.microsoft.com/?kbid=817142
>
> For the 2nd issue, try here:
> http://search.symantec.com/custom/us/query.html
> Search using keyword "NAVAPTEL"
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
> Windows® XP Troubleshooting http://www.winhelponline.com
>
>
> "ExNovellUser" <ExNovellUser@discussions.microsoft.com> wrote in message
> news:5F6EFBDE-9A38-4255-8B1B-009E1458A251@microsoft.com...
> I got the laptop from former employer. Used to have a Novell Client, which
> has been removed. employer IT told me to replace "GWGina.dll" with
> "msgina.dll" in all registry keys. Didn't help - what do I do now?
> Eventviewer/System tells me:
> Evendt ID: 7000
> The NAVAPEL service failed to start due to the following error:
> The system cannot find the path specified.
>
>
>

Fast user switching is only available when not used in a domain environment.
Right click on my computer, select properties, select the computer name tab.
Click the change button and make sure you are a member of a workgroup not
domain.
Use the default workgroup name of MSHOME if you need to.
This should bring back the fast user switching and the welcome screen.

--
Regards

John

MCP Windows XP Professional


"ExNovellUser" <ExNovellUser@discussions.microsoft.com> wrote in message
news:F9A08F4B-23D1-4765-9822-DAF6D74575B5@microsoft.com...
> Thanks - tried the directions in kbid=817142 and deleted the Gina.dll - it
> makes no difference...
> You or anybody know any other solution to get back the XP welcome screen
> and
> Fast User switching?
>
> "Ramesh, MS-MVP" wrote:
>
>> If no third-party GinaDLL is set, then Windows uses the default GINA.
>>
>> The "Welcome to Windows" Logon Screen Does Not Appear When You Start the
>> Computer:
>> http://support.microsoft.com/?kbid=817142
>>
>> For the 2nd issue, try here:
>> http://search.symantec.com/custom/us/query.html
>> Search using keyword "NAVAPTEL"
>>
>> --
>> Regards,
>>
>> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
>> Windows® XP Troubleshooting http://www.winhelponline.com
>>
>>
>> "ExNovellUser" <ExNovellUser@discussions.microsoft.com> wrote in message
>> news:5F6EFBDE-9A38-4255-8B1B-009E1458A251@microsoft.com...
>> I got the laptop from former employer. Used to have a Novell Client,
>> which
>> has been removed. employer IT told me to replace "GWGina.dll" with
>> "msgina.dll" in all registry keys. Didn't help - what do I do now?
>> Eventviewer/System tells me:
>> Evendt ID: 7000
>> The NAVAPEL service failed to start due to the following error:
>> The system cannot find the path specified.
>>
>>
>>