"Wesley Vogel" wrote:

> Check the firewall settings.
>
> Have him update his antivirus software and run a full system scan.
>
> --
> Hope this helps. Let us know.
>
> Wes
> MS-MVP Windows Shell/User
>
> In news:eS4lt9S5FHA.2040@TK2MSFTNGP14.phx.gbl,
> Ron <ron@flymail.fm> hunted and pecked:
> > Hi here is a strange one. A friend of mine wanted to know what his ip
> > address was so opened a command prompt and typed in ipconfig /all. The
> > cursor dropped to the next line and that was it. No information, nothing.
> > He left it for 10 mins and still nothing. He checked the file properties
> > of it and they are the same as the file on my computer. However he
> > decided to do a sfc /scannow but of course since his original windows XP
> > Pro disk does not have SP2 he got the error message about the version of
> > windows being older. So what does he do? How can he get ipconfig working?
> > Thanks Ron
>

What happens if he types ipconfig /? Note: ipconfig /?

ipconfig help should display.

What kind of firewall?

I have ZoneAlarm.

I deleted ipconfig from the ZA approved list.
Opened a command prompt, typed ipconfig /all and hit Enter.
The cursor dropped to the next line and a ZA popup appeared asking for
permission to access the internet.

Check the firewall settings.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:A65D1FEE-1451-4563-88CE-B572932E5202@microsoft.com,
ronnie <ronnie@discussions.microsoft.com> hunted and pecked:
> "Wesley Vogel" wrote:
>
>> Check the firewall settings.
>>
>> Have him update his antivirus software and run a full system scan.
>>
>> --
>> Hope this helps. Let us know.
>>
>> Wes
>> MS-MVP Windows Shell/User
>>
>> In news:eS4lt9S5FHA.2040@TK2MSFTNGP14.phx.gbl,
>> Ron <ron@flymail.fm> hunted and pecked:
>>> Hi here is a strange one. A friend of mine wanted to know what his ip
>>> address was so opened a command prompt and typed in ipconfig /all. The
>>> cursor dropped to the next line and that was it. No information,
>>> nothing. He left it for 10 mins and still nothing. He checked the file
>>> properties of it and they are the same as the file on my computer.
>>> However he decided to do a sfc /scannow but of course since his
>>> original windows XP Pro disk does not have SP2 he got the error message
>>> about the version of windows being older. So what does he do? How can
>>> he get ipconfig working? Thanks Ron

Wesley:

I saw your reply to Ron's question about ipconfig not working. I tried to
post a new question to this website, and for some unknown reason, it won't
let me...could it be the curse of those who only have a rudimentary knowledge
of computers? I digress...I was hoping someone could see this question about
problems I'm having that have created an IP issue and help. A brief (but
frustrating history)...I run Windows XP and have DSL service through Verizon.
"Something" disabled my Norton 2006 Anti-virus auto-protect and will not
allow it to be turned on. Then it disabled my Norton 2006 firewall, can't
turn it back on. A repeated virus scan, etc., says nothing found. Then I
found a new user account. Then lost my internet connection. My modem broke.
Verizon sent me a new one, still don't have DSL service. Line and modem are
working. Verizon support had me run ipconfig\all. I get nothing, just a
blank line. They say wierd. IP address gone. They tell me to get an ethernet
card. From reading this thread it seems it could be an ipconfig command
problem, a path problem. I don't know. Can an IP addess just disappear?
Would reinstalling XP help? Should I call Symantec even though software says
no viruses? Any suggestion would be so appreciated.
>
> "Wesley Vogel" wrote:
>
> > Check the firewall settings.
> >
> > Have him update his antivirus software and run a full system scan.
> >
> > --
> > Hope this helps. Let us know.
> >
> > Wes
> > MS-MVP Windows Shell/User
> >
> > In news:eS4lt9S5FHA.2040@TK2MSFTNGP14.phx.gbl,
> > Ron <ron@flymail.fm> hunted and pecked:
> > > Hi here is a strange one. A friend of mine wanted to know what his ip
> > > address was so opened a command prompt and typed in ipconfig /all. The
> > > cursor dropped to the next line and that was it. No information, nothing.
> > > He left it for 10 mins and still nothing. He checked the file properties
> > > of it and they are the same as the file on my computer. However he
> > > decided to do a sfc /scannow but of course since his original windows XP
> > > Pro disk does not have SP2 he got the error message about the version of
> > > windows being older. So what does he do? How can he get ipconfig working?
> > > Thanks Ron
> >

It sounds to me like you have a bad virus.

What is the name of the new user account?

The command is ipconfig /all *not* ipconfig\all

If you try ipconfig\all you will get the following error...
[[The system cannot find the path specified.]]

What happens if you type

ipconfig

Do you get this...
[[Media State . . . . . . . . . . . : Media disconnected]] ??

or
ipconfig /?

Do you get ipconfig help?

You do not need to be online for either of those commands to work.

Yes an IP address can disappear. Unplugging the modem does that. Or a
virus that may have done something.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:5E7EAF70-8B41-405F-9E84-951C41D5473A@microsoft.com,
ronnie <ronnie@discussions.microsoft.com> hunted and pecked:
> Wesley:
>
> I saw your reply to Ron's question about ipconfig not working. I tried to
> post a new question to this website, and for some unknown reason, it won't
> let me...could it be the curse of those who only have a rudimentary
> knowledge of computers? I digress...I was hoping someone could see this
> question about problems I'm having that have created an IP issue and
> help. A brief (but frustrating history)...I run Windows XP and have DSL
> service through Verizon. "Something" disabled my Norton 2006 Anti-virus
> auto-protect and will not allow it to be turned on. Then it disabled my
> Norton 2006 firewall, can't turn it back on. A repeated virus scan,
> etc., says nothing found. Then I found a new user account. Then lost my
> internet connection. My modem broke. Verizon sent me a new one, still
> don't have DSL service. Line and modem are working. Verizon support had
> me run ipconfig\all. I get nothing, just a blank line. They say wierd.
> IP address gone. They tell me to get an ethernet card. From reading this
> thread it seems it could be an ipconfig command problem, a path problem.
> I don't know. Can an IP addess just disappear? Would reinstalling XP
> help? Should I call Symantec even though software says no viruses? Any
> suggestion would be so appreciated.
>>
>> "Wesley Vogel" wrote:
>>
>>> Check the firewall settings.
>>>
>>> Have him update his antivirus software and run a full system scan.
>>>
>>> --
>>> Hope this helps. Let us know.
>>>
>>> Wes
>>> MS-MVP Windows Shell/User
>>>
>>> In news:eS4lt9S5FHA.2040@TK2MSFTNGP14.phx.gbl,
>>> Ron <ron@flymail.fm> hunted and pecked:
>>>> Hi here is a strange one. A friend of mine wanted to know what his ip
>>>> address was so opened a command prompt and typed in ipconfig /all. The
>>>> cursor dropped to the next line and that was it. No information,
>>>> nothing. He left it for 10 mins and still nothing. He checked the file
>>>> properties of it and they are the same as the file on my computer.
>>>> However he decided to do a sfc /scannow but of course since his
>>>> original windows XP Pro disk does not have SP2 he got the error
>>>> message about the version of windows being older. So what does he do?
>>>> How can he get ipconfig working? Thanks Ron