Unknown Error

i have a JVC GR-D239E camcoder.
The problem I have is this...
I plug the camcorder in with the Firewire, and XP
recognises a 'compatible' camcorder.
It then asks me what I would like to do, and I say Video
Capture with Movie Maker.

So, Movie Maker starts and I go through the Capture
Wizard up to the point where it asks you to pick either
an Automatic Capture, (the one that rewinds the tape and
then captures the whole thing), OR, a Manual Capture,
(where you rewind the tape to a particular start point).

If I pick the Auto option, the next screen says Rewinding
Tape, and I hear it rewind, BUT, whenever it reaches the
start of the tape and stops, then before it moves on to
Capture Video, I get the following...

In a familiar Windows error box with the red circle
and "X", titled Windows Movie Maker, the message
reads, "An unknown error has occured".

OK I thought, let's try the Manual option... No luck,
I get the same error.

as suggested by others I have already tried this:
Download and re-Install DirectX runtime namely <directx_dec2005_redist.exe>
Download and install Windows Media Encoder namely <WMEncoder.exe>
Plus already have SP2

Unknown error persists plus now i get a:
Class not registered warning if the Show preview option is active.

HELP!

Can you capture with other apps? If you haven't tried, see windv which is
very good and free
http://www.myvideoproblems.com/WebPa...Programmes.htm
Is the cam a PAL model? If so check out this page
http://www.myvideoproblems.com/Probl...ngUnderSP2.htm

--
Graham Hughes
MVP Digital Media
www.myvideoproblems.co.uk
www.dvds2treasure.com
www.simplydv.com


"DEV" <DEV@discussions.microsoft.com> wrote in message
news:ABB3B048-A408-40CC-BF99-2174DB5BAAEF@microsoft.com...
>i have a JVC GR-D239E camcoder.
> The problem I have is this...
> I plug the camcorder in with the Firewire, and XP
> recognises a 'compatible' camcorder.
> It then asks me what I would like to do, and I say Video
> Capture with Movie Maker.
>
> So, Movie Maker starts and I go through the Capture
> Wizard up to the point where it asks you to pick either
> an Automatic Capture, (the one that rewinds the tape and
> then captures the whole thing), OR, a Manual Capture,
> (where you rewind the tape to a particular start point).
>
> If I pick the Auto option, the next screen says Rewinding
> Tape, and I hear it rewind, BUT, whenever it reaches the
> start of the tape and stops, then before it moves on to
> Capture Video, I get the following...
>
> In a familiar Windows error box with the red circle
> and "X", titled Windows Movie Maker, the message
> reads, "An unknown error has occured".
>
> OK I thought, let's try the Manual option... No luck,
> I get the same error.
>
> as suggested by others I have already tried this:
> Download and re-Install DirectX runtime namely
> <directx_dec2005_redist.exe>
> Download and install Windows Media Encoder namely <WMEncoder.exe>
> Plus already have SP2
>
> Unknown error persists plus now i get a:
> Class not registered warning if the Show preview option is active.
>
> HELP!