I installed XP Pro SP 1 and upgraded to SP 2. Prior to this I had Windows
2000 Pro installed and my media player played cds. Now I get the above
referenced error in the subject line and the Sounds and Audio Devices
Properties are greyed out and inactive.

System Summary >>>

> Mainboard : ASUSTeK Computer INC. (P4S800)

> Chipset : SiS 648FX

> Processor : Intel Celeron @ 1800 MHz

> Physical Memory : 256 MB (1 x 256 DDR-SDRAM PC2700 @ 166 MHz)

> Video Card : Nvidia Corp GeForce2 MX 100/200 (DDR) [NV11DDR]

> Hard Disk : SAMSUNG SP0411N

> Hard Disk : WDC WD600BB-32CAA0

> Monitor Type : Delta Electronics 16 inchs

> Network Card : Silicon Integrated Systems (SiS) SiS900 10/100 Ethernet
Adapter

> Operating System : Microsoft Windows XP Professionnal 5.01.2600 Service
Pack 2

> DirectX : Version 9.0c

<<< Mainboard >>>

> Manufacturer : System Manufacturer
>> General Information
Product : System Name
Version : System Version
Serial Number : SYS-1234567890
Unique ID : 00000000-00000000-00000000-00000000
Start mode : Power Switch
>> OEM Information
OEM #1 : 0
OEM #2 : 0

> Mainboard : ASUSTeK Computer INC.
>> General Information
Product : P4S800
Version : REV 1.xx
Serial Number : xxxxxxxxxxx
Support MP : No

> Bios : Award Software, Inc.
>> General Information
Manufacturer : Award Software, Inc.
Version : ASUS P4S800 ACPI BIOS Revision 1006
Date : 31 December 2003
Address : 0xF000 on 256 KB
DMI Version : 2.3
>> Characteristics
Flashable : Yes
Socketed : Yes
>> Functionnality
APM : Yes
ACPI : Yes
ESCD : Yes
PnP : Yes
PCI : Yes
ISA : No
AGP : Yes
USB : Yes
PCMCIA : No
Smart Battery : No
>> Boot Information
Selectable Boot : Yes
CD-ROM Boot : Yes
PC Card (PCMCIA) Boot : No
I20 Boot : No
LS-120 Boot : No
1394 Boot : No
ATAPI ZIP Boot : No
Network Boot : No

<<< Multimedia >>>

> Device Audio : SiS7012 Audio Codec
>> General Information
Manufacturer : ASUSTeK Computer Inc
>> Codec Information
AC'97 support : Yes

> Device multimedia : AVIVideo
>> General Information
Device Fullname : AVIVideo
Device Alias : AVIVideo
Peripheral Type : digitalvideo
>> Device Information
Nom : Video for Windows
Version : 1.1
>> Device Capabilities
CommandEJECT : No
CommandPLAY : Yes
CommandRECORD : No
CommandSAVE : No
CommandAUDIO : Yes
CommandVIDEO : Yes
CommandFILES : Yes
>> Video Capabilities
CommandFREEZE : No
CommandLOCK : No
CommandREVERSE : Yes
CommandSTRETCH : Yes
CommandSTRETCH INPUT : No
CommandTEST : Yes
CommandSTILL : No
CommandPALETTES : Yes

> Device multimedia : CDAudio
>> General Information
Device Fullname : CDAudio
Device Alias : CDAudio
Peripheral Type : cdaudio
>> Device Information
Nom : CD Audio
>> Device Capabilities
CommandEJECT : Yes
CommandPLAY : Yes
CommandRECORD : No
CommandSAVE : No
CommandAUDIO : Yes
CommandVIDEO : No
CommandFILES : No

> Device multimedia : Sequencer
>> General Information
Device Fullname : Sequencer
Device Alias : Sequencer
Peripheral Type : sequencer
>> Device Information
Nom : MIDI Sequencer
>> Device Capabilities
CommandEJECT : No
CommandPLAY : No
CommandRECORD : No
CommandSAVE : No
CommandAUDIO : No
CommandVIDEO : No
CommandFILES : No

> Device multimedia : WaveAudio
>> General Information
Device Fullname : WaveAudio
Device Alias : WaveAudio
Peripheral Type : waveaudio
>> Device Information
Nom : Sound
>> Device Capabilities
CommandEJECT : No
CommandPLAY : No
CommandRECORD : No
CommandSAVE : Yes
CommandAUDIO : Yes
CommandVIDEO : No
CommandFILES : Yes

> Device multimedia : MPEGVideo
>> General Information
Device Fullname : MPEGVideo
Device Alias : MPEGVideo
Peripheral Type : digitalvideo
>> Device Information
Nom : DirectShow
Version : 6.04.2600.0
>> Device Capabilities
CommandEJECT : No
CommandPLAY : Yes
CommandRECORD : No
CommandSAVE : No
CommandAUDIO : Yes
CommandVIDEO : Yes
CommandFILES : Yes
>> Video Capabilities
CommandFREEZE : No
CommandLOCK : No
CommandREVERSE : No
CommandSTRETCH : Yes
CommandSTRETCH INPUT : No
CommandTEST : Yes
CommandSTILL : No
CommandPALETTES : Yes
CommandWINDOWS : Yes

> Audio Compression : Microsoft IMA ADPCM CODEC
>> General Information
Version : 4.0
Short Name : Microsoft IMA ADPCM
Description : Compresses and decompresses IMA ADPCM audio data.
Copyright : Copyright (C) 1992-1996 Microsoft Corporation
Status : Enabled

> Audio Compression : Microsoft ADPCM CODEC
>> General Information
Version : 4.0
Short Name : MS-ADPCM
Description : Compresses and decompresses Microsoft ADPCM audio data.
Copyright : Copyright (C) 1992-1996 Microsoft Corporation
Status : Enabled

> Audio Compression : Microsoft CCITT G.711 A-Law and u-Law CODEC
>> General Information
Version : 4.0
Short Name : Microsoft CCITT G.711
Description : Compresses and decompresses CCITT G.711 A-Law and u-Law
audio data.
Copyright : Copyright (c) 1993-1996 Microsoft Corporation
Status : Enabled

> Audio Compression : Microsoft GSM 6.10 Audio CODEC
>> General Information
Version : 4.0
Short Name : Microsoft GSM 6.10
Description : Compresses and decompresses audio data conforming to the
ETSI-GSM (European Telecommunications Standards Institute-Groupe Special
Mobile) recommendation 6.10.
Copyright : Copyright (C) 1993-1996 Microsoft Corporation
Status : Enabled

> Audio Compression : DSP Group TrueSpeech(TM) Software CODEC
>> General Information
Version : 1.0
Short Name : TrueSpeech(TM)
Description : Compresses and decompresses DSP Group TrueSpeech(TM)
audio data.
Copyright : Copyright (C) 1993-1996 DSP Group, Inc.
Status : Enabled

> Audio Compression : Microsoft G.723.1 CODEC
>> General Information
Version : 1.2
Short Name : Microsoft G.723.1
Description : Compresses and decompresses G.723.1 audio data.
Copyright : Copyright © 1996 Intel Corporation and Microsoft Corporation
Status : Enabled

> Audio Compression : Windows Media Audio
>> General Information
Version : 4.2
Short Name : WM-AUDIO
Description : Compresses and decompresses audio data.
Copyright : Copyright (C) Microsoft Corporation, 1999 - 2001
Status : Enabled

> Audio Compression : Sipro Lab Telecom ACELP.net audio codec
>> General Information
Version : 3.2
Short Name : ACELP.net
Description : ACELP.net audio encoder/decoder. For licensing please
access HTTP: //www.sipro.com
Copyright : Copyright © 1995-99 Sipro Lab Telecom Inc., Montreal
Status : Enabled

> Audio Compression : Fraunhofer IIS MPEG Layer-3 Codec (advanced)
>> General Information
Version : 1.9
Short Name : MPEG Layer-3 Codec
Description : bitrates up to 56kBit/s, mono and stereo codec (advanced)
Copyright : Copyright © 1996-1999 Fraunhofer Institut Integrierte
Schaltungen IIS
Status : Enabled

> Audio Compression : Microsoft PCM Converter
>> General Information
Version : 5.0
Short Name : MS-PCM
Description : Converts frequency and bits per sample of PCM audio data.
Copyright : Copyright (C) 1992-1996 Microsoft Corporation
Status : Enabled

> Video Compression : Cinepak Codec by Radius
>> General Information
Name : Cinepak Codec
Type : VIDC
Handler : cvid
ICM version : 1.4

> Video Compression : Intel 4:2:0 Video V2.50
>> General Information
Name : MS H.263
Type : VIDC
Handler : I420
ICM version : 1.4

> Video Compression : Intel Indeo(R) Video R3.2
>> General Information
Name : IR32
Type : VIDC
Handler : IV32
ICM version : 1010.0

> Video Compression : Intel Indeo(R) Video R3.2
>> General Information
Name : IR32
Type : VIDC
Handler : IV32
ICM version : 1010.0

> Video Compression : Intel IYUV codec
>> General Information
Name : IYUV codec
Type : VIDC
Handler : IYUV
ICM version : 1.4

> Video Compression : Microsoft RLE
>> General Information
Name : MS-RLE
Type : VIDC
Handler : MRLE
ICM version : 1.4

> Video Compression : Microsoft Video 1
>> General Information
Name : MS-CRAM
Type : VIDC
Handler : MSVC
ICM version : 1.4

> Video Compression : Microsoft YUV
>> General Information
Name : MS-YUV
Type : VIDC
Handler : UYVY
ICM version : 1.4

> Video Compression : Microsoft YUV
>> General Information
Name : MS-YUV
Type : VIDC
Handler : UYVY
ICM version : 1.4

> Video Compression : Toshiba YUV Codec
>> General Information

> Video Compression : Microsoft YUV
>> General Information
Name : MS-YUV
Type : VIDC
Handler : UYVY
ICM version : 1.4

> Video Compression : Microsoft H.263 Video Codec
>> General Information
Name : MS H.263
Type : VIDC
Handler : M263
ICM version : 1.4

> Video Compression : Microsoft H.261 Video Codec
>> General Information
Name : MS H.261
Type : VIDC
Handler : M261
ICM version : 1.4

> Speech Recognition : Yes
>> General Information
Voices : Microsoft Sam
Volume : 100
Voice Speed : Normal

> Windows Media Player : 10.00.00.3646

C00D11BA: Cannot play the file
Windows Media Player cannot play the file because there is a problem with
your sound device, such as a sound card or sound controller. You might
encounter this error message for one of the following reasons:
Your sound device is in use by another program. Quit other programs that
might be using your sound device, and then try to play the file again.
Your sound device requires an updated driver. To determine if an updated
driver is available, see the Windows Update Web page at the Microsoft Web
site, or see the sound device manufacturer's Web site.
The selected sound device does not support Secure Audio Path (SAP). If you
have multiple sound devices installed on your computer, try using a different
one.
Your sound device is not functioning properly. To troubleshoot the problem,
see the Sound Troubleshooter in Windows Help or refer to your sound device's
documentation.
You do not have a sound device installed on your computer. Install a sound
device, and then try to play the file again.


To use a different sound device
On the Tools menu, click Options, and then click the Devices tab.
Double-click Speakers, and in Audio device to use, click a different device.


--
XP-WNP
Today is the first day of the
rest of your life.


"Astiman" wrote:

> I installed XP Pro SP 1 and upgraded to SP 2. Prior to this I had Windows
> 2000 Pro installed and my media player played cds. Now I get the above
> referenced error in the subject line and the Sounds and Audio Devices
> Properties are greyed out and inactive.
>
> System Summary >>>
>
> > Mainboard : ASUSTeK Computer INC. (P4S800)
>
> > Chipset : SiS 648FX
>
> > Processor : Intel Celeron @ 1800 MHz
>
> > Physical Memory : 256 MB (1 x 256 DDR-SDRAM PC2700 @ 166 MHz)
>
> > Video Card : Nvidia Corp GeForce2 MX 100/200 (DDR) [NV11DDR]
>
> > Hard Disk : SAMSUNG SP0411N
>
> > Hard Disk : WDC WD600BB-32CAA0
>
> > Monitor Type : Delta Electronics 16 inchs
>
> > Network Card : Silicon Integrated Systems (SiS) SiS900 10/100 Ethernet
> Adapter
>
> > Operating System : Microsoft Windows XP Professionnal 5.01.2600 Service
> Pack 2
>
> > DirectX : Version 9.0c
>
> <<< Mainboard >>>
>
> > Manufacturer : System Manufacturer
> >> General Information
> Product : System Name
> Version : System Version
> Serial Number : SYS-1234567890
> Unique ID : 00000000-00000000-00000000-00000000
> Start mode : Power Switch
> >> OEM Information
> OEM #1 : 0
> OEM #2 : 0
>
> > Mainboard : ASUSTeK Computer INC.
> >> General Information
> Product : P4S800
> Version : REV 1.xx
> Serial Number : xxxxxxxxxxx
> Support MP : No
>
> > Bios : Award Software, Inc.
> >> General Information
> Manufacturer : Award Software, Inc.
> Version : ASUS P4S800 ACPI BIOS Revision 1006
> Date : 31 December 2003
> Address : 0xF000 on 256 KB
> DMI Version : 2.3
> >> Characteristics
> Flashable : Yes
> Socketed : Yes
> >> Functionnality
> APM : Yes
> ACPI : Yes
> ESCD : Yes
> PnP : Yes
> PCI : Yes
> ISA : No
> AGP : Yes
> USB : Yes
> PCMCIA : No
> Smart Battery : No
> >> Boot Information
> Selectable Boot : Yes
> CD-ROM Boot : Yes
> PC Card (PCMCIA) Boot : No
> I20 Boot : No
> LS-120 Boot : No
> 1394 Boot : No
> ATAPI ZIP Boot : No
> Network Boot : No
>
> <<< Multimedia >>>
>
> > Device Audio : SiS7012 Audio Codec
> >> General Information
> Manufacturer : ASUSTeK Computer Inc
> >> Codec Information
> AC'97 support : Yes
>
> > Device multimedia : AVIVideo
> >> General Information
> Device Fullname : AVIVideo
> Device Alias : AVIVideo
> Peripheral Type : digitalvideo
> >> Device Information
> Nom : Video for Windows
> Version : 1.1
> >> Device Capabilities
> CommandEJECT : No
> CommandPLAY : Yes
> CommandRECORD : No
> CommandSAVE : No
> CommandAUDIO : Yes
> CommandVIDEO : Yes
> CommandFILES : Yes
> >> Video Capabilities
> CommandFREEZE : No
> CommandLOCK : No
> CommandREVERSE : Yes
> CommandSTRETCH : Yes
> CommandSTRETCH INPUT : No
> CommandTEST : Yes
> CommandSTILL : No
> CommandPALETTES : Yes
>
> > Device multimedia : CDAudio
> >> General Information
> Device Fullname : CDAudio
> Device Alias : CDAudio
> Peripheral Type : cdaudio
> >> Device Information
> Nom : CD Audio
> >> Device Capabilities
> CommandEJECT : Yes
> CommandPLAY : Yes
> CommandRECORD : No
> CommandSAVE : No
> CommandAUDIO : Yes
> CommandVIDEO : No
> CommandFILES : No
>
> > Device multimedia : Sequencer
> >> General Information
> Device Fullname : Sequencer
> Device Alias : Sequencer
> Peripheral Type : sequencer
> >> Device Information
> Nom : MIDI Sequencer
> >> Device Capabilities
> CommandEJECT : No
> CommandPLAY : No
> CommandRECORD : No
> CommandSAVE : No
> CommandAUDIO : No
> CommandVIDEO : No
> CommandFILES : No
>
> > Device multimedia : WaveAudio
> >> General Information
> Device Fullname : WaveAudio
> Device Alias : WaveAudio
> Peripheral Type : waveaudio
> >> Device Information
> Nom : Sound
> >> Device Capabilities
> CommandEJECT : No
> CommandPLAY : No
> CommandRECORD : No
> CommandSAVE : Yes
> CommandAUDIO : Yes
> CommandVIDEO : No
> CommandFILES : Yes
>
> > Device multimedia : MPEGVideo
> >> General Information
> Device Fullname : MPEGVideo
> Device Alias : MPEGVideo
> Peripheral Type : digitalvideo
> >> Device Information
> Nom : DirectShow
> Version : 6.04.2600.0
> >> Device Capabilities
> CommandEJECT : No
> CommandPLAY : Yes
> CommandRECORD : No
> CommandSAVE : No
> CommandAUDIO : Yes
> CommandVIDEO : Yes
> CommandFILES : Yes
> >> Video Capabilities
> CommandFREEZE : No
> CommandLOCK : No
> CommandREVERSE : No
> CommandSTRETCH : Yes
> CommandSTRETCH INPUT : No
> CommandTEST : Yes
> CommandSTILL : No
> CommandPALETTES : Yes
> CommandWINDOWS : Yes
>
> > Audio Compression : Microsoft IMA ADPCM CODEC
> >> General Information
> Version : 4.0
> Short Name : Microsoft IMA ADPCM
> Description : Compresses and decompresses IMA ADPCM audio data.
> Copyright : Copyright (C) 1992-1996 Microsoft Corporation
> Status : Enabled
>
> > Audio Compression : Microsoft ADPCM CODEC
> >> General Information
> Version : 4.0
> Short Name : MS-ADPCM
> Description : Compresses and decompresses Microsoft ADPCM audio data.
> Copyright : Copyright (C) 1992-1996 Microsoft Corporation
> Status : Enabled
>
> > Audio Compression : Microsoft CCITT G.711 A-Law and u-Law CODEC
> >> General Information
> Version : 4.0
> Short Name : Microsoft CCITT G.711
> Description : Compresses and decompresses CCITT G.711 A-Law and u-Law
> audio data.
> Copyright : Copyright (c) 1993-1996 Microsoft Corporation
> Status : Enabled
>
> > Audio Compression : Microsoft GSM 6.10 Audio CODEC
> >> General Information
> Version : 4.0
> Short Name : Microsoft GSM 6.10
> Description : Compresses and decompresses audio data conforming to the
> ETSI-GSM (European Telecommunications Standards Institute-Groupe Special
> Mobile) recommendation 6.10.
> Copyright : Copyright (C) 1993-1996 Microsoft Corporation
> Status : Enabled
>
> > Audio Compression : DSP Group TrueSpeech(TM) Software CODEC
> >> General Information
> Version : 1.0
> Short Name : TrueSpeech(TM)
> Description : Compresses and decompresses DSP Group TrueSpeech(TM)
> audio data.
> Copyright : Copyright (C) 1993-1996 DSP Group, Inc.
> Status : Enabled
>
> > Audio Compression : Microsoft G.723.1 CODEC
> >> General Information
> Version : 1.2
> Short Name : Microsoft G.723.1
> Description : Compresses and decompresses G.723.1 audio data.
> Copyright : Copyright © 1996 Intel Corporation and Microsoft Corporation
> Status : Enabled
>
> > Audio Compression : Windows Media Audio
> >> General Information
> Version : 4.2
> Short Name : WM-AUDIO
> Description : Compresses and decompresses audio data.
> Copyright : Copyright (C) Microsoft Corporation, 1999 - 2001
> Status : Enabled
>
> > Audio Compression : Sipro Lab Telecom ACELP.net audio codec
> >> General Information
> Version : 3.2
> Short Name : ACELP.net
> Description : ACELP.net audio encoder/decoder. For licensing please
> access HTTP: //www.sipro.com
> Copyright : Copyright © 1995-99 Sipro Lab Telecom Inc., Montreal
> Status : Enabled
>
> > Audio Compression : Fraunhofer IIS MPEG Layer-3 Codec (advanced)
> >> General Information
> Version : 1.9
> Short Name : MPEG Layer-3 Codec
> Description : bitrates up to 56kBit/s, mono and stereo codec (advanced)
> Copyright : Copyright © 1996-1999 Fraunhofer Institut Integrierte
> Schaltungen IIS
> Status : Enabled
>
> > Audio Compression : Microsoft PCM Converter
> >> General Information
> Version : 5.0
> Short Name : MS-PCM
> Description : Converts frequency and bits per sample of PCM audio data.
> Copyright : Copyright (C) 1992-1996 Microsoft Corporation
> Status : Enabled
>
> > Video Compression : Cinepak Codec by Radius
> >> General Information
> Name : Cinepak Codec
> Type : VIDC
> Handler : cvid
> ICM version : 1.4
>
> > Video Compression : Intel 4:2:0 Video V2.50
> >> General Information
> Name : MS H.263
> Type : VIDC
> Handler : I420
> ICM version : 1.4
>
> > Video Compression : Intel Indeo(R) Video R3.2
> >> General Information
> Name : IR32
> Type : VIDC
> Handler : IV32
> ICM version : 1010.0
>
> > Video Compression : Intel Indeo(R) Video R3.2
> >> General Information