sound still does not work


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  #1  
Old 01-05-2006, 07:40 AM
xcane
 
Posts: n/a
Default sound still does not work

I have been trying to get any sound from my speakers for a while. I even
brought some assistance in to try and help. Everything is turned on that we
can find. We went all the way into the Device Manager and everything seems to
be turned on and ready. And, yes, the speakers work. Even the tech support I
contacted could only get us as far as we got on our own. The sound seems to
be off at the "BIOS" level. Is that something I can turn back on? Any help is
appreciated.
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  #2  
Old 01-05-2006, 07:40 AM
Craig A.
 
Posts: n/a
Default RE: sound still does not work

Before you lost your sound, had you been inside of the computer? Had you
installed a drive, memory etc internally where you mayhave bumped the Sound
Card and caused it to become unseated in the Slot or did you happen to unplug
any the little connectors that run from the CD drives to the card etc? these
are things I would check first. Then if you are certain that the speakers
work and that the Sound card is fine, REPLACE the cable from the Soundcard to
the speaker, they can become bad. If you have done that and you are certain
ALL connections are fine and the cable has been replaced, then be extra 100%
certain it is REALLY plugged into the proper hole on the back of the card,
that is the most common of mistakes and even if you checked it 100 times, if
you are reading the symbols wrong, it is STILL wrong.


--
I Have forgotten so much of what I once knew.
"A Stranger is a Friend you haven''t met yet."


"xcane" wrote:

> I have been trying to get any sound from my speakers for a while. I even
> brought some assistance in to try and help. Everything is turned on that we
> can find. We went all the way into the Device Manager and everything seems to
> be turned on and ready. And, yes, the speakers work. Even the tech support I
> contacted could only get us as far as we got on our own. The sound seems to
> be off at the "BIOS" level. Is that something I can turn back on? Any help is
> appreciated.

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  #3  
Old 01-05-2006, 07:40 AM
xcane
 
Posts: n/a
Default RE: sound still does not work

Craig, Thanks a bunch for the response. I have gone through all of your
checks including purchasing a new cord connecting the speakers. Still no
luck. I also went through all of the Windows XP troubleshooting tips up to
checking to see if the sound is turned on in BIOS, which is probably out of
my league. I know the CD is playing and that the settings appear correct.
Just in case, I tried all of the plugs near the audio outlet, still nothing.
Wow, is this frustrating...

"Craig A." wrote:

> Before you lost your sound, had you been inside of the computer? Had you
> installed a drive, memory etc internally where you mayhave bumped the Sound
> Card and caused it to become unseated in the Slot or did you happen to unplug
> any the little connectors that run from the CD drives to the card etc? these
> are things I would check first. Then if you are certain that the speakers
> work and that the Sound card is fine, REPLACE the cable from the Soundcard to
> the speaker, they can become bad. If you have done that and you are certain
> ALL connections are fine and the cable has been replaced, then be extra 100%
> certain it is REALLY plugged into the proper hole on the back of the card,
> that is the most common of mistakes and even if you checked it 100 times, if
> you are reading the symbols wrong, it is STILL wrong.
>
>
> --
> I Have forgotten so much of what I once knew.
> "A Stranger is a Friend you haven''t met yet."
>
>
> "xcane" wrote:
>
> > I have been trying to get any sound from my speakers for a while. I even
> > brought some assistance in to try and help. Everything is turned on that we
> > can find. We went all the way into the Device Manager and everything seems to
> > be turned on and ready. And, yes, the speakers work. Even the tech support I
> > contacted could only get us as far as we got on our own. The sound seems to
> > be off at the "BIOS" level. Is that something I can turn back on? Any help is
> > appreciated.

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  #4  
Old 01-05-2006, 07:40 AM
chicagofan
 
Posts: n/a
Default Re: sound still does not work

You didn't say what your sound card is, but have you read any of these known
problems/solutions [at links below] in the MS Knowledge Base?

http://search.microsoft.com/search/r...qu=XP+no+sound

http://support.microsoft.com/default.aspx? scid=kb;en-us;829477
Resources for Troubleshooting Sound Problems in Windows XP
Explains how to use the Sound Troubleshooter and includes a list of online
support services to help you troubleshoot your sound issue.
http://support.microsoft.com/default.aspx? scid=kb;en-us;307918

Sorry if this is just a repeat of what you have already done.
bj

xcane wrote:
> Craig, Thanks a bunch for the response. I have gone through all of your
> checks including purchasing a new cord connecting the speakers. Still no
> luck. I also went through all of the Windows XP troubleshooting tips up to
> checking to see if the sound is turned on in BIOS, which is probably out of
> my league. I know the CD is playing and that the settings appear correct.
> Just in case, I tried all of the plugs near the audio outlet, still nothing.
> Wow, is this frustrating...
>
> "Craig A." wrote:
>> Before you lost your sound, had you been inside of the computer? Had you
>>installed a drive, memory etc internally where you mayhave bumped the Sound
>>Card and caused it to become unseated in the Slot or did you happen to unplug
>>any the little connectors that run from the CD drives to the card etc? these
>>are things I would check first. Then if you are certain that the speakers
>>work and that the Sound card is fine, REPLACE the cable from the Soundcard to
>>the speaker, they can become bad. If you have done that and you are certain
>>ALL connections are fine and the cable has been replaced, then be extra 100%
>>certain it is REALLY plugged into the proper hole on the back of the card,
>>that is the most common of mistakes and even if you checked it 100 times, if
>>you are reading the symbols wrong, it is STILL wrong.
>>
>>
>>"xcane" wrote:
>>>I have been trying to get any sound from my speakers for a while. I even
>>>brought some assistance in to try and help. Everything is turned on that we
>>>can find. We went all the way into the Device Manager and everything seems to
>>>be turned on and ready. And, yes, the speakers work. Even the tech support I
>>>contacted could only get us as far as we got on our own. The sound seems to
>>>be off at the "BIOS" level. Is that something I can turn back on? Any help is
>>>appreciated.

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  #5  
Old 01-05-2006, 07:40 AM
xcane
 
Posts: n/a
Default Re: sound still does not work

The sound card is the Creative Live! brand. One of the links you provided has
given me another option I will try. If you have any other advice, I am all
ears...

"chicagofan" wrote:

> You didn't say what your sound card is, but have you read any of these known
> problems/solutions [at links below] in the MS Knowledge Base?
>
> http://search.microsoft.com/search/r...qu=XP+no+sound
>
> http://support.microsoft.com/default.aspx? scid=kb;en-us;829477
> Resources for Troubleshooting Sound Problems in Windows XP
> Explains how to use the Sound Troubleshooter and includes a list of online
> support services to help you troubleshoot your sound issue.
> http://support.microsoft.com/default.aspx? scid=kb;en-us;307918
>
> Sorry if this is just a repeat of what you have already done.
> bj
>
> xcane wrote:
> > Craig, Thanks a bunch for the response. I have gone through all of your
> > checks including purchasing a new cord connecting the speakers. Still no
> > luck. I also went through all of the Windows XP troubleshooting tips up to
> > checking to see if the sound is turned on in BIOS, which is probably out of
> > my league. I know the CD is playing and that the settings appear correct.
> > Just in case, I tried all of the plugs near the audio outlet, still nothing.
> > Wow, is this frustrating...
> >
> > "Craig A." wrote:
> >> Before you lost your sound, had you been inside of the computer? Had you
> >>installed a drive, memory etc internally where you mayhave bumped the Sound
> >>Card and caused it to become unseated in the Slot or did you happen to unplug
> >>any the little connectors that run from the CD drives to the card etc? these
> >>are things I would check first. Then if you are certain that the speakers
> >>work and that the Sound card is fine, REPLACE the cable from the Soundcard to
> >>the speaker, they can become bad. If you have done that and you are certain
> >>ALL connections are fine and the cable has been replaced, then be extra 100%
> >>certain it is REALLY plugged into the proper hole on the back of the card,
> >>that is the most common of mistakes and even if you checked it 100 times, if
> >>you are reading the symbols wrong, it is STILL wrong.
> >>
> >>
> >>"xcane" wrote:
> >>>I have been trying to get any sound from my speakers for a while. I even
> >>>brought some assistance in to try and help. Everything is turned on that we
> >>>can find. We went all the way into the Device Manager and everything seems to
> >>>be turned on and ready. And, yes, the speakers work. Even the tech support I
> >>>contacted could only get us as far as we got on our own. The sound seems to
> >>>be off at the "BIOS" level. Is that something I can turn back on? Any help is
> >>>appreciated.

>

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  #6  
Old 01-05-2006, 07:40 AM
chicagofan
 
Posts: n/a
Default Re: sound still does not work

xcane wrote:

> The sound card is the Creative Live! brand. One of the links you provided has
> given me another option I will try. If you have any other advice, I am all
> ears...


Is this what you found... about Creative Live and XP?

http://support.microsoft.com/default...b;en-us;313022

bj


>
> "chicagofan" wrote:
>
>
>>You didn't say what your sound card is, but have you read any of these known
>>problems/solutions [at links below] in the MS Knowledge Base?
>>
>>http://search.microsoft.com/search/r...qu=XP+no+sound
>>
>>http://support.microsoft.com/default.aspx? scid=kb;en-us;829477
>>Resources for Troubleshooting Sound Problems in Windows XP
>>Explains how to use the Sound Troubleshooter and includes a list of online
>>support services to help you troubleshoot your sound issue.
>>http://support.microsoft.com/default.aspx? scid=kb;en-us;307918
>>
>>Sorry if this is just a repeat of what you have already done.
>>bj
>>
>>xcane wrote:
>>
>>>Craig, Thanks a bunch for the response. I have gone through all of your
>>>checks including purchasing a new cord connecting the speakers. Still no
>>>luck. I also went through all of the Windows XP troubleshooting tips up to
>>>checking to see if the sound is turned on in BIOS, which is probably out of
>>>my league. I know the CD is playing and that the settings appear correct.
>>>Just in case, I tried all of the plugs near the audio outlet, still nothing.
>>>Wow, is this frustrating...
>>>
>>>"Craig A." wrote:
>>>
>>>> Before you lost your sound, had you been inside of the computer? Had you
>>>>installed a drive, memory etc internally where you mayhave bumped the Sound
>>>>Card and caused it to become unseated in the Slot or did you happen to unplug
>>>>any the little connectors that run from the CD drives to the card etc? these
>>>>are things I would check first. Then if you are certain that the speakers
>>>>work and that the Sound card is fine, REPLACE the cable from the Soundcard to
>>>>the speaker, they can become bad. If you have done that and you are certain
>>>>ALL connections are fine and the cable has been replaced, then be extra 100%
>>>>certain it is REALLY plugged into the proper hole on the back of the card,
>>>>that is the most common of mistakes and even if you checked it 100 times, if
>>>>you are reading the symbols wrong, it is STILL wrong.
>>>>
>>>>
>>>>"xcane" wrote:
>>>>
>>>>>I have been trying to get any sound from my speakers for a while. I even
>>>>>brought some assistance in to try and help. Everything is turned on that we
>>>>>can find. We went all the way into the Device Manager and everything seems to
>>>>>be turned on and ready. And, yes, the speakers work. Even the tech support I
>>>>>contacted could only get us as far as we got on our own. The sound seems to
>>>>>be off at the "BIOS" level. Is that something I can turn back on? Any help is
>>>>>appreciated.

>>

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sound still does not work