I am having a simular problem with my daughter's MP3 player. When I load the
software I get a promt telling me that it is not compatible with windows XP.
The MP3 player is an ILO and it says on the package windows compatible, I
just don't understand. Mt pc will not even recognize the player at all and
the USB port is functioning properly.
--
risingmoon


"bill" wrote:

> "granjan" <me@nowhere.com> wrote in message
> news:%23vkKAMwCGHA.2696@TK2MSFTNGP10.phx.gbl...
> >I bought my 3 grandsons SanDisk digital audio players for Christmas and
> >they immediately tried to transfer music to them from my computer. We
> >tried 2 of the 3 and neither would work, so I tried on another computer and
> >they work perfectly. I hope somebody can tell me what my computer is
> >missing or what is wrong. I have a 6-mo. old Dell Dimension 8400 with XP
> >Media Center Edition. I have MusicMatch 10 and Windows Media Player 10
> >installed but neither works with the MP3 players. In order for my computer
> >to even recognize the players, I have to connect them to the usb port and
> >reboot. Then I can go thru the motions of transferring music and it looks
> >like it's working, but when it is finished there is no music on the mp3
> >player. This sounds like a problem with my usb but I have a printer, dsl
> >modem, camera, etc. connected thru usb and have no problems with any of
> >those things. I tried 5 different usb ports (I have 8). Any suggestions?
> > Thanks,
> > Janice
> >
>
> I bot a San DisK also, circa $100, instructions look simple, copy and paste,
> etc., after phone calls for help to India and Calif., no luck. Problem is
> various music players, ITunes, etc. have different MP3 files and wont copy,
> like Real Player and Media Player problems. You have to find a match to the
> player where your music is stored I guess. I returned my to Best Buy for
> full refund.
>
> bw
>
>
>

I don't know exactly what I've done to my computer, but now the mp3 player
is not recognized at all by my computer.
I have given up on that I guess. I took it to my other daughter's house
yesterday and it works perfectly on hers also. It is a Dell Dimension 8250
with XP SP2. Anyway, now I have a different problem...my digital camera
used to show up as a removeable disk...now it shows up as a hard disk drive.
It still works fine. My Dell AIO printer now shows up as a removeable disk
G. It works fine also. My flash drive will not work now...it shows up as
unknown device now and Windows says replace the drive. What the heck is
happening?

In news:ui0jz%23UDGHA.1088@tk2msftngp13.phx.gbl,
granjan <me@nowhere.com> had this to say:

My reply is at the bottom of your sent message:

> I don't know exactly what I've done to my computer, but now the mp3
> player is not recognized at all by my computer.
> I have given up on that I guess. I took it to my other daughter's
> house yesterday and it works perfectly on hers also. It is a Dell
> Dimension 8250 with XP SP2. Anyway, now I have a different
> problem...my digital camera used to show up as a removeable
> disk...now it shows up as a hard disk drive. It still works fine. My
> Dell AIO printer now shows up as a removeable disk G. It works fine
> also. My flash drive will not work now...it shows up as unknown
> device now and Windows says replace the drive. What the heck is
> happening?

Buggered if I know? *grins*

Actually, it sounds more and more like you've got some sort of corruption on
the driver front.

Unplug every USB device
Press the Start button
Click on Run
Type "sysdm.cpl" without the quotes of course
Press Enter
Click on the Hardware tab
Press the Device Manager button
Scroll down until you see "Universal Serial Bus controllers"
Right click on one of them and select uninstall
Do that for everything you see there in the USB section (just the USB
section of course)
Reboot and let Windows load any drivers
Start plugging stuff back in...

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"We approached the case, you remember, with an absolutely blank mind,
which is always an advantage. We had formed no theories. We were simply
there to observe and to draw inferences from our observations." -
Sherlock Holmes

Just one problem...my mouse is usb connected. If I delete all usb items I
won't be able to point to anything. Right?

In news:Oqp5bxiDGHA.3820@TK2MSFTNGP12.phx.gbl,
granjan <me@nowhere.com> had this to say:

My reply is at the bottom of your sent message:

> Just one problem...my mouse is usb connected. If I delete all usb
> items I won't be able to point to anything. Right?

Nope but it'll reinstall on boot. WinKey brings up the start button, arrows
move up, etc... Of course you can just reach down and hit the button and
turn it off and back on.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/
http://kgiii.info/

"We approached the case, you remember, with an absolutely blank mind,
which is always an advantage. We had formed no theories. We were simply
there to observe and to draw inferences from our observations." -
Sherlock Holmes

"risingmoon" wrote:

> I am having a simular problem with my daughter's MP3 player. When I load the
> software I get a promt telling me that it is not compatible with windows XP.
> The MP3 player is an ILO and it says on the package windows compatible, I
> just don't understand. Mt pc will not even recognize the player at all and
> the USB port is functioning properly.
> --
> risingmoon
>
>
> "bill" wrote:
>
> > "granjan" <me@nowhere.com> wrote in message
> > news:%23vkKAMwCGHA.2696@TK2MSFTNGP10.phx.gbl...
> > >I bought my 3 grandsons SanDisk digital audio players for Christmas and
> > >they immediately tried to transfer music to them from my computer. We
> > >tried 2 of the 3 and neither would work, so I tried on another computer and
> > >they work perfectly. I hope somebody can tell me what my computer is
> > >missing or what is wrong. I have a 6-mo. old Dell Dimension 8400 with XP
> > >Media Center Edition. I have MusicMatch 10 and Windows Media Player 10
> > >installed but neither works with the MP3 players. In order for my computer
> > >to even recognize the players, I have to connect them to the usb port and
> > >reboot. Then I can go thru the motions of transferring music and it looks
> > >like it's working, but when it is finished there is no music on the mp3
> > >player. This sounds like a problem with my usb but I have a printer, dsl
> > >modem, camera, etc. connected thru usb and have no problems with any of
> > >those things. I tried 5 different usb ports (I have 8). Any suggestions?
> > > Thanks,
> > > Janice
> > >
> >
> > I bot a San DisK also, circa $100, instructions look simple, copy and paste,
> > etc., after phone calls for help to India and Calif., no luck. Problem is
> > various music players, ITunes, etc. have different MP3 files and wont copy,
> > like Real Player and Media Player problems. You have to find a match to the
> > player where your music is stored I guess. I returned my to Best Buy for
> > full refund.
> >
> > bw
> >
> >
> >

To all; I am having some of the same problems only with my phone. What I
learned is that there are may types of audio files. When a audio player says
mp3 player that is the only type of file it plays. If you go to explore and
view the details of your music files, you can see what type of file
extention your audio file has. With windows media 10 player you need to
purchase an encoder to convert files such as .wma to .mp3. If you go to the
windows knowledge base and search for 'convert wma to mp3' it can give you
more information and links to software. Hope this helps someone.

"risingmoon" wrote:

> I am having a simular problem with my daughter's MP3 player. When I load the
> software I get a promt telling me that it is not compatible with windows XP.
> The MP3 player is an ILO and it says on the package windows compatible, I
> just don't understand. Mt pc will not even recognize the player at all and
> the USB port is functioning properly.
> --
> risingmoon
>
>
> "bill" wrote:
>
> > "granjan" <me@nowhere.com> wrote in message
> > news:%23vkKAMwCGHA.2696@TK2MSFTNGP10.phx.gbl...
> > >I bought my 3 grandsons SanDisk digital audio players for Christmas and
> > >they immediately tried to transfer music to them from my computer. We
> > >tried 2 of the 3 and neither would work, so I tried on another computer and
> > >they work perfectly. I hope somebody can tell me what my computer is
> > >missing or what is wrong. I have a 6-mo. old Dell Dimension 8400 with XP
> > >Media Center Edition. I have MusicMatch 10 and Windows Media Player 10
> > >installed but neither works with the MP3 players. In order for my computer
> > >to even recognize the players, I have to connect them to the usb port and
> > >reboot. Then I can go thru the motions of transferring music and it looks
> > >like it's working, but when it is finished there is no music on the mp3
> > >player. This sounds like a problem with my usb but I have a printer, dsl
> > >modem, camera, etc. connected thru usb and have no problems with any of
> > >those things. I tried 5 different usb ports (I have 8). Any suggestions?
> > > Thanks,
> > > Janice
> > >
> >
> > I bot a San DisK also, circa $100, instructions look simple, copy and paste,
> > etc., after phone calls for help to India and Calif., no luck. Problem is
> > various music players, ITunes, etc. have different MP3 files and wont copy,
> > like Real Player and Media Player problems. You have to find a match to the
> > player where your music is stored I guess. I returned my to Best Buy for
> > full refund.
> >
> > bw
> >
> >
> >